Miles Car Rental (milescarrental.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
E
Eduardo R Alvarez · 3 reviews · Experienced 2026-01-12 ·
★★★★★
THIS COMPANY IS UNIQUE
All purchases are made on the Internet and different platforms. In this one it is different there is someone who does the work for you, with extensive knowledge, a lot of kindness and respect, basically, they find what the client is looking for
Reply from Miles Car Rental2026-01-13
Thank you for your comment, Eduardo!
We’re glad to hear that you value the personal attention and expertise we provide. Unlike other platforms, we make sure there’s someone guiding you through the process with knowledge, kindness, and respect, helping you find exactly what you need. Your feedback motivates us to keep delivering a unique and attentive service 🌟🚗
I always get reasonable prices, easy to get what I need on the web.
Reply from Miles Car Rental2026-01-14
Finding fair prices and an easy way to book is exactly what we aim for, Mario. We’re glad the website helped you get what you needed smoothly. Thanks for choosing us 🚗😊
Miles Car services is impeccable, I’ve rented with them for a couple of years when needed, but the associated service of Budget Tijuana was a mess. They tried to steal from me with the argument that I did a scratch of the rear bump in a corner. When received the vrebted vehicle, a lot of pictures were taken by their staff and shared to me, but what a coincidence, not the troubled zone. They don’t have a sense it ethics, and wanted to do an extra charge, but Miles Car Rental helped me out through out of the mess. I was Hank truly them for their neutral intervention. Highly recommended to rent with them, hopefully never again with Budget Tijuana.
Reply from Miles Car Rental2026-01-14
Thank you for sharing such a detailed experience, Fernando. We truly appreciate you highlighting our support during a difficult situation and we’re glad we could step in and assist you with a fair and neutral approach. Your trust and recommendation mean a lot to us 🤝🚗
¡Gracias por tu comentario, Marcelo!
Nos alegra saber que el proceso de reserva te resultó fácil, rápido y conveniente. Seguiremos trabajando para que cada experiencia sea así de simple y eficiente 🧳⚡
J
Jim · 2 reviews · Verified · Experienced 2026-01-06 ·
★★★★★
Making the reservation was easy
Making the reservation was easy, the web site was quite good. Price was excellent.
i hope the actual rental experience is as good.
I have not used MILES before.
Reply from Miles Car Rental2026-01-07
Thank you for sharing your thoughts, Jim!
We’re glad to hear the reservation process was easy, the website worked well for you, and the price met your expectations. We truly hope your upcoming rental experience is just as smooth and positive. Welcome, and thank you for choosing *Miles Car Rental—we’re happy to have you on board 🚗🌟
J
John Kohler · 3 reviews · Experienced 2026-01-05 ·
★★★★★
Great company and service
Great company and service, and mostly prices
Reply from Miles Car Rental2026-01-06
Thank you for your feedback, John!
We’re happy to hear you had a great experience with our company, service, and especially our prices. We work hard to keep everything clear and convenient for our travelers 🌍🚘
F
February B · 1 review · Experienced 2025-01-01 ·
★★★★★
very good service in good rate
Reply from Miles Car Rental2026-01-06
Thank you for sharing your experience, February!
We’re happy to know you received very good service at a great rate. We truly appreciate your trust and look forward to helping you again soon 💼✨
Thank you for your feedback, René!
We’re happy to hear the assistance was very helpful and that your experience was positive. We’re always here to support you whenever you need it 😊🚗
L
Leonela · 1 review · Experienced 2025-12-30 ·
★★★★★
Booking service si great
Booking service si great! Waiting to see service in place
Reply from Miles Car Rental2025-12-31
Thank you for your feedback, Leonela!
We’re happy to know the booking service was great. We truly hope the on-site experience meets your expectations as well, and we’ll be here to support you throughout your trip 🚗✨
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Fernando Olea · 1 review · Experienced 2025-12-30 ·
★★★★★
Stefany did a great job and she was very helpful.
Stefany did a great job. And always very helpful.
Reply from Miles Car Rental2025-12-31
Thank you for your comment, Fernando!
We’re glad to hear that Stefanie did a great job and was always very helpful. Your feedback truly motivates us to keep delivering great service 🚘⭐
C
CITO_ PR · 12 reviews · Experienced 2025-12-26 ·
★★★★★
excelent
eccelent service thank to stefani ruiz
Reply from Miles Car Rental2025-12-31
Thank you for your feedback, Belmin!
We’re happy to know the booking service was great. We truly hope the on-site experience meets your expectations as well, and we’ll be here to support you throughout your trip 🚗✨
J
Javier Diego Miller · 1 review · Experienced 2025-10-25 ·
★★★★★
A company that does its job well
A company that does its job well. Thank you.
Reply from Miles Car Rental2025-12-24
Hello Javier 👋
Thank you for your kind words. We’re pleased to know you had a positive experience and that you feel the company delivers as expected. Feedback like yours encourages us to keep maintaining high standards and dependable service 🗺️🚙
Hello Suzette,
Thank you for your feedback. We’re happy to know you received excellent service. Your comment encourages us to keep delivering a smooth and reliable experience every time 🛬🗺️
Awful. Not at the airport mor was there a shuttle or anyone to answer the phone.
Reply from Miles Car Rental2025-12-22
Hello, Russell:
We have verified that your reservation was made in February 2025; however, we do not have any additional updates at this time.
For this reason, we are reaching out to get in touch with you and assist you with your request, as we need a bit more information.
Your customer service is very good. Carmen was very nice. Excellent service
Reply from Miles Car Rental2025-12-18
Hello Jacinto 👋
Thank you for your kind feedback. We’re delighted to hear that you found our customer service very good and that Carmen provided such a nice and excellent experience. Your words motivate us to keep delivering attentive and reliable support 🌟🚙
S
Salvadorazo · 1 review · Experienced 2025-11-27 ·
★★★★★
Excellent Service
Excellent Service. They helped me inmediately when i had a problem
Reply from Miles Car Rental2025-12-18
Hello Salvador 👋
Thank you for sharing your experience. We’re glad to know our team was able to assist you immediately when an issue came up. Providing quick and reliable support when it matters most is very important to us 🧳✈️
Hello Linda 😊
Thank you so much for your kind words. We’re happy to know you found our customer service very nice. Providing friendly and attentive support is always our priority, and your feedback truly encourages our team ✈️🚘
D
Donki · 1 review · Experienced 2025-12-07 ·
★★★★★
Good
What a good experience with my car over here, good job
Reply from Miles Car Rental2025-12-09
Thank you for sharing your experience with us. We’re happy to hear you had a good time with your car rental 🚗😊 We look forward to serving you again soon!