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Vehicles & Transportation

Miles Car Rental

201 reviews

4.5201 reviews
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About Miles Car Rental

Data updated
Website
milescarrental.com
Category
Vehicles & Transportation
Location
United States · Miami
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (20/20)
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Is Miles Car Rental legit?

Miles Car Rental (milescarrental.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

D
Delius Acdely · 3 reviews · Experienced 2025-12-07 ·

Not to bad but

Reply from Miles Car Rental2025-12-09

Thank you for your honest feedback. We’re glad your experience was not too bad, and we truly appreciate your comments as they help us continue improving our service 🚗✨ We hope to provide you with an even better experience next time!

c
customer · 2 reviews · Verified · Experienced 2025-12-03 ·

Ana Perez was an awesome agent

Ana Perez was an awesome agent. Very helpful and pleasant

Reply from Miles Car Rental2025-12-04

Hi Chareece! Thank you so much for your kind words. We’re thrilled to hear that Ana Pérez was helpful and pleasant during your experience ✨ Your satisfaction means a lot to us — we hope to assist you again on your next trip! 🚗💼

c
customer · 2 reviews · Verified · Experienced 2025-12-03 ·

Easy monitoring and capturing what I…

Easy monitoring and capturing what I want.

Reply from Miles Car Rental2025-12-04

Hi Theresa! We're so glad to hear that monitoring your reservation and finding exactly what you needed was easy and smooth 🌟✨ Your comfort and convenience matter to us. Thanks for choosing us for your travels! 🚗

c
customer · 2 reviews · Verified · Experienced 2025-11-23 ·

Worthless service.

Worthless service. Cancelled my 2 cars, one in miami, and one in denver, 8 days ago, which took for ever! Really hours and hours! No money back yet..... And now I get a email, my car id ready for pick up. What a joke this business! I am talking about Viajemos, your other company

Reply from Miles Car Rental2025-12-03

Hi Roger! I’m very sorry for the poor experience you’ve had. This is not the level of service we aim to provide, and I completely understand your frustration. I’ve sent you a message to assist you as soon as possible and provide a quick and effective solution, just as you deserve 🎯 We’re here to resolve this as quickly as we can. 🙌🎧

c
cliente · 3 reviews · Verified · Experienced 2025-11-29 ·

Best car rental in the world!

Reply from Miles Car Rental2025-12-03

Hi Verissimo! Thank you so much for your amazing compliment. We're thrilled to hear you consider us the best car rental in the world 🚗🌎✨ Your support means a lot — we look forward to serving you again on your next trip!

c
cliente · 1 review · Verified · Experienced 2025-11-25 ·

Perfect Agent

Reply from Miles Car Rental2025-11-26

Thank you so much for your review. We’re thrilled to hear you had a perfect experience with our agent 🙌✨ We’re always here to make your reservations easy and stress-free!

D
Danilo Goncalves · 12 reviews · Experienced 2025-11-25 ·

Good agencie

Reply from Miles Car Rental2025-11-26

¡Hi Danilo! Thank you for your kind words. We’re glad to know you had a good experience with our agency 😊✨ We’re always here to make your car rental process easy and reliable! 🚗

c
customer · 1 review · Verified · Experienced 2025-11-23 ·

Fast service ever

Reply from Miles Car Rental2025-11-24

Hi Norben! Thank you for your feedback — we’re happy to hear you experienced such fast service with us ⚡🚗 We appreciate you choosing us and hope to assist you again on your next trip!

J
Jagdeo Singh · 2 reviews · Verified · Experienced 2025-11-23 ·

ease of negotiating the website

Reply from Miles Car Rental2025-11-24

Hi Jagdeo! We're glad to hear that navigating our website was easy and smooth for you 🔎✨ Making your search and booking experience hassle-free is exactly what we aim for. Thanks for choosing us, and we hope to assist you on your next trip! 🚗

Y
Yarimar · 1 review · Verified · Experienced 2025-11-18 ·

Good service.

Excelent service and very kind help.

Reply from Miles Car Rental2025-11-19

Hi Yarimar! Thank you for your review. We're glad you enjoyed excellent service and kind assistance 😊✨

c
customer · 1 review · Verified · Experienced 2025-11-19 ·

Patient and very nice

Reply from Miles Car Rental2025-11-19

¡Hi Jamar! Thank you for your review — we're happy to know you experienced patient and friendly assistance 🙌😊

C
Carlos Trujillo · 1 review · Verified · Experienced 2025-11-15 ·

Easy to find options and the best prices

Easy-to-find options, helpful filters to guide your search, and the best prices—all in one place.

Reply from Miles Car Rental2025-11-17

Hi Carlos! We're delighted to know that our platform made it easy for you to explore options and use the filters to find exactly what you needed 🔎✨ Offering clear choices and great prices all in one place is part of our commitment to making your travel planning simple and stress-free. Thanks for choosing us! 🚗

N
Natalia Ugalde Solera · 1 review · Experienced 2025-11-13 ·

I had make changes in my reservation…

I had make changes in my reservation and Angelica Avila was very helpful and kind

Reply from Miles Car Rental2025-11-14

Hi Natalia! We're so glad to hear that Angélica Ávila was helpful and kind while assisting with the changes to your reservation ✨😊 Thank you for trusting us — we’re always here to make your experience smooth and easy!

M
Marilyn Vega · 3 reviews · Verified · Experienced 2025-11-13 ·

Claudia Muñoz was very helpful and…

Claudia Muñoz was very helpful and understanding and explain to me everything in details thank you so much

Reply from Miles Car Rental2025-11-13

Hi Marilyn! 😊 We’re so happy to hear that Claudia Muñoz provided you with such helpful and detailed assistance. 🌟 Thank you for trusting us — we’ll be delighted to help you again on your next rental! 🚗

N
Nicomedes Franklin · 4 reviews · Verified · Experienced 2025-11-13 ·

Easy booking

Easy booking, comprehensive web site

Reply from Miles Car Rental2025-11-13

Hi Nicomedes! 🙌 We’re glad to know you found our website easy to use and complete. 😊 Thank you for choosing us and for taking the time to share your experience — we look forward to helping you on your next trip! 🚗

F
Fazeel Rizwan · 1 review · Experienced 2025-11-14 ·

This company is very loyal to customer

This company is very loyal to customer, it's service is good & trustable

Reply from Miles Car Rental2025-11-14

Hi Fazeel! Thank you for your kind words. We're delighted to know you found our service loyal, reliable, and trustworthy — that means a lot to us 🙌😊 We look forward to serving you again soon!

S
Shekia Smith · 1 review · Experienced 2025-11-10 ·

Javier Calderon

Reply from Miles Car Rental2025-11-12

🏅 La dedicación y profesionalismo de nuestros asesores se reflejan en cada interacción. Nos alegra saber que tu experiencia con nuestro equipo fue positiva.

D
DR · 2 reviews · Verified · Experienced 2025-11-09 ·

Had a car when I needed it

Had a car when I needed it because our flight was canceled and it was only a one way

Reply from Miles Car Rental2025-11-12

So glad to hear that, David! ✈️🚗 We’re happy we could provide a car exactly when you needed it, especially after your flight was canceled. Ready to assist you on your next adventure!

S
Stefan H · 1 review · Verified · Experienced 2025-11-10 ·

the site was not accepting my payment

the site was not accepting my payment. after i desperately tryed to make the paymeny with another bank cards, it finally accepted the double payment, charging me twice from 2 different bank cards.

Reply from Miles Car Rental2025-11-12

Hi Stefanita! We’re sorry to hear what happened, Stefanita. ✈️ We’ll contact you right away to review your case and provide the best possible solution. Thank you for your patience and trust! 🌎🧳

S
Sonia Maria Barreto · 1 review · Experienced 2025-09-28 ·

Car Rental and Health Travel Assistance

The car rental itself was perfect, I did not have any problem. Stefanie was very helpful and kind, simulated several options for us in the rental of a car for 22 days, until finding the perfect solution for us. The ETravel Assist, travel insurance company was very good too. My husband had a health problem twice in this trip and the attendance of this company was very helpful. They found the Health Care for us, paid directly to them and reimbursed the value that we spent with medicine in the pharmacy. Nothing to complain, it was everything perfect. Next time I will use this agency again for car rental and Health Travel assistance.

Reply from Miles Car Rental2025-11-12

Thank you so much for sharing your experience, Sonia! 🚗🌎 We’re thrilled to hear that both the car rental and ETravel assistance were perfect for you and your husband. Stefanie will be delighted to read your kind words. We look forward to assisting you again on your next trip. ✨