Miles Car Rental (milescarrental.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
the vehicle was nice and the service was quick
Hi, Nikita! 🌟 We’re glad to hear the vehicle met your expectations and that the service was quick and smooth. Thank you for sharing your experience with us. 🚗
My wife had to take a last minute flight and I have no time to make a car rental reservation. I called Miles Car Rentals and Stefanie Ruiz helped me with the reservation. She was very kind, and so fast with it. She also help me with a credit I had from a previous reservation. I trusted on Miles Car Rentals for all my trips. Thanks.
Hello, Ivan! 🌍 Thank you so much for sharing your experience. We’re glad Stefanie Ruiz was able to assist you quickly during such a last-minute situation and help with your previous credit as well. Your trust in Miles Car Rental truly means a lot to us. We’ll be here for all your future trips! 🚗
Hi, Oscar! ✈️ Thank you for your feedback. We’re happy to know the rental process was easy and smooth for you. Looking forward to helping you again on your next trip! 🚙
Sherrie, we’re happy to hear that the service was great. Thank you for sharing your positive experience with us! 🌟🤝
Excellent service !!! Stephanie Ruiz
Eduardo, we’re glad to hear you had an excellent experience. It’s wonderful to know Stephanie Ruiz made a positive impact during your service. Thank you for sharing your feedback 🌟🤝
I have 1 year completed it course in Sri Lanka and I have 1 year completed spoken English in British way English Academy
Thank you for sharing your background and achievements. However, we would like to clarify that this review does not relate to our company or services. It seems to be regarding a different institution. We recommend posting your comment with the appropriate organization so it reaches the right audience.
EL SERVICIO BRINDADO POR ANA PEREZ, EL MEJOR. RESOLVIO MI CAMBIO DE RESERVA SIN NINGIN INCONVENIENTE
Nelly, nos alegra muchísimo saber que Ana Pérez pudo gestionar tu cambio de reserva sin ningún inconveniente. Que destaques su servicio como el mejor es un reconocimiento muy especial para nuestro equipo 🤝✨
While attempting to reverse park the car, the rear bumper fell off. Presumably, the previous owner had secretly attached it. The police can confirm that I did not cause the accident. Nevertheless, Miles Mobility wants me to be held responsible for the damage caused by others. To me, this is an attempt to respond to one fraud with another.
We’re sorry to hear about the situation you described. However, we’d like to clarify that this case does not correspond to our company, as we are not Miles Mobility. Unfortunately, we’re unable to assist with matters related to other providers. We recommend contacting the company directly involved so they can review your case and provide the appropriate support.
Lotty, we’re glad to hear that Carmen Yate handled everything so smoothly for you. Thanks for taking the time to share your experience 🌟🤝
Hola tuve un problema al llegar a AVIS del Miami Airport (mi TC no tiene mi nombre impreso) asi q no pude terminar con la reserva. Tuve q llamar a Miles, y la Srta. Mery Ferrin muy amablemente me respondió vía WhatsApp y me ayudó a poder culminar con la reserva de AVIS, era sábado por la tarde, hora super congestionada, sin embargo Mery pudo ayudarme. Hi, I had a problem when I arrived at the Avis office at Miami Airport (my credit card doesn't have my name printed on it), so I couldn't complete my reservation. I had to call Miles, and Ms. Mery Ferrin very kindly responded via WhatsApp and helped me finalize my Avis reservation. It was Saturday afternoon, a very busy time, but Mery was still able to help me.
Johny, entendemos lo estresante que puede ser encontrarse con un inconveniente así al llegar al aeropuerto, y más en un horario tan congestionado. Nos alegra saber que Mery Ferrin pudo apoyarte por WhatsApp y ayudarte a culminar la reserva con AVIS. Gracias por destacar su dedicación y por confiar en nosotros 🤝✈️
When arriving to receive my rental car, the car specifications were top notch, exactly what I needed and requested when I booked a vehicle. It was clean , tidy and in perfect condition. Inspection of the car was done with me to ensure the car body does not have any dents or scratches. Perfectly handed over by staff, without any delays making my working day start of perfectly
Amanda, it’s wonderful to hear that the vehicle matched exactly what you requested and that everything—from cleanliness to the inspection and handover—was handled so smoothly. We’re glad the process fit perfectly into your workday and helped you get started without delays. Thank you for sharing such thoughtful feedback 🚗✨
This was the 2md reservation I made. I am trying to cancel my 1st reservation because I forgot the "jr" part of my name. When I go to cancel the reservation, I keep getting an error saying "Transaction could not be processed - change connection db failed : cannot change the connection string on an open connection" I tried calling on the phone but when I asked to talk to a human, the call just ended on me. Terrible customer service
Owen, we’re truly sorry for the frustration this caused and we understand how upsetting it is to run into technical errors and then not be able to reach a person for help. That’s not the experience we want you to have. Thank you for explaining the situation so clearly — your feedback helps us identify where things failed so we can address it and improve our support. We appreciate you bringing this to our attention and taking the time to share your experience 🤝💬
Andrew, it’s great to hear that Carmen Yate was helpful and made things easier for you. We appreciate you taking the time to share your experience 🤝✨
My flight was canceled because of the extreme bad weather and I was in need of my husband heart medication and with MILES insurance I was able to get my husband’s prescription on a matter of hours. The peace of mind is a priceless thing and thank to MILES now we have it. Thank you!
Delia, we’re so grateful to hear that our insurance was able to help you get your husband’s medication in such a critical moment. Providing peace of mind in situations like this is exactly why we strive to offer the best support possible. Thank you for sharing your experience with us, and we’re always here to assist when you need us most 💙🌟
We’re glad to hear that everything went smoothly, Lisbet! Thank you for sharing your experience with us 😊🚗
Burton, we appreciate you sharing your feedback. It’s great to know the service met your expectations and delivered a positive experience. Thanks for choosing us 🚗✨
Excellent experience with Miles Rent a Car in Los Angeles. The process was very simple and straightforward from start to finish. What I appreciated the most is that there were no hidden fees or surprise charges—the price was exactly what was agreed. Highly recommended if you want a stress-free car rental experience.
Ana, we’re thrilled to hear that your experience with Miles Rent a Car was smooth and stress-free. Transparency in pricing is something we take pride in, and we’re glad it made your rental experience even better. Thank you for recommending us! 🌟🚗
User-friendly website. RTB
Roberto, we’re glad the website felt intuitive and made renting a car straightforward for you. Creating a smooth online experience is always our priority 🧩🚗
We reserved our car but at pick up time they told us they didn’t have any vehicles in stock.
Thank you for letting us know, Rubin. We completely understand how disappointing and frustrating it must have been to arrive expecting your vehicle and be told there was no availability. We sincerely regret the inconvenience this situation caused. Since the reservation was payable at destination, no payment was made in advance, which means there is no refund applicable; however, your experience is very important to us and helps us continue working on improving coordination and availability to prevent this from happening again 🤝💬
Great experience
Alma, we’re glad the booking process felt straightforward and that the overall experience met your expectations. Thanks for taking a moment to share it 🌟🛣️
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