Mindbloom

All the right tools!

All the right tools!! Hardest part was taking the first step.

Mindbloom helps people get better

The people, program, app and resources at Mindbloom are very helpful. The therapy at Mindbloom is well thought out and it works.

Exactly what I needed!

Everything from the service/product itself to the interactions on the app and with the team have been wonderful! Exactly what I needed to help me in my journey, and with a superior level of client support :)

My therapist was extremely helpful and…

My therapist was extremely helpful and supportive

Definitely 5 STARS

Definitely 5 STARS - this company goes above and beyond with support, tailoring your medication to fit your needs, check ups, groups and so much more than just “another” medication. I was on VA meds for years and now I’m almost to the point where I feel like I don’t need them which is HUGE!

Mindbloom is fantastic but the shipping process is a complete nightmare

Mindbloom and their staff have been nothing but fantastic, the only issues have been with the shipping process, which have been plentiful and extremely frustrating. If they could coordinate the delivery of medications better, it would change the outcomes in my opinion, as the amount of frustration, effort and time spent simply to receive the medication has caused significant stress that was meant to be dealt with through this program. Just being completely honest in this review as it genuinely has made me second guess my choice.

Mindbloom is an incredibly well…

Mindbloom is an incredibly well structured thorough and very supportive environment. This is all very new to me and being able to experience it in the comfort of my own home is highly therapeutic.

Excellent

Excellent, well thought out and thorough program throughout all aspects

Great experience all around!

Need app improvements

My provider did a good job, helpful, knowledgeable. The app really needs help. It is the only way to access Mindbloom now, so this is important. When I use the app, it is not clear what order to do things in, what can be skipped, how to make up missed recording of actions. What do you do if you complete a session without remembering to record it and have to make up the recording later? I wasn’t sure what “session” meant, thinking maybe it was with a mindfulness guide instead of the actual medicine dose. How is a “medical team checkin” different from a “video consult” An instruction sheet would be good, with definitions and a timeline. Right now my app shows “conclusion” after session 6, when I have paid for 18 sessions. My clinician explained some of these things. Turns out that I didn’t need to talk to him before ordering the next vial of medication from the pharmacy, but that should be available in an instruction sheet or a transcript of the clinician visits, like almost all patient portals have now. I like the program, but the interface needs help.

Train and use licensed professionals

Branding, marketing, materials, and medicine are high quality. The guides were a massive disconnect. The only human interaction with the company and they seem undertrained and inexperienced. My guide left the company after my second session leaving me feeling stranded and on my own. The service would benefit greatly from licensed, trained and experienced therapists.

The medication did not arrive on time and was not resolved easily

The medication did not ship in a week. Attempted to reach out and get it resolved. Had to reach out twice and was told it was an error and they didn’t have any answers as to when they would resolve the issue. This impacted my treatment schedule and the issue is still not resolved as I write this review. Feel frustrated and like it isn’t worth the aggravation, wish I hadn’t even bothered with a mail in service.

TheWestcrewUnited States · 1 review · Experienced 2025-05-29 · Posted 2025-05-29

No phone number available

I tried to get in touch with mindbloom by phone , but there’s absolutely no phone number available. How can a mental health clinic operate without a basic means of direct contact? This is extremely concerning and highly unprofessional.

Mindbloom support

I have a wonderful guide Chelsie who went through the treatment as well, that was a big deal for me. My clinician Russell is great, I feel very supported on my journey to have some control over my depression and PTSD. The app is a wonderful tool that makes everything vibe together nicely. It's organized and easy to follow the program. When my guide was unavailable, I had immediate support from Leo(mindbloom guide), that was helpful. There are benefits of ketamine therapy for someone like me who doesn't want anything more to do with traditional treatment for depression, which hasn't worked in the past, I don't want to mess with endless pills with side effects and be a guinea pig. I did that for years. Mindbloom is slowly but surely moving my journey to treat depression and PTSD in the right direction, with awesome support and guidance.

The whole experience

The whole experience, so far, has been impressive. Mindbloom is well developed with the needs of their clients in mind. From the nurse practitioner, to my coach, and the integration circle facilitators, each person has been positive, supportive, encouraging, professional, and organized. The app is easy to use. The shipping has been easy. All steps have been coordinated and communicated well, so I haven't felt overwhelmed or confused as to what I am supposed to do, or when, relative to my prescribed treatment plan. I am experiencing some relief from my symptoms, as well as gaining major insights about what has been holding me back. I would absolutely recommend Mindbloom to others.

Helpful to have this company offer this…

Helpful to have this company offer this therapeutic experience at home, I’m grateful to have it. I’ve done ketamine therapy in clinic before which was amazing. Doing it from the comfort of my peaceful space without the worry of getting a ride home is even better. I’m only 3 sessions in with Mindbloom But they get better every time.

the guidance you receive is great

I believe the guidance you received and the counseling are the most helpful part of the treatment in which other more mainstream in person facilities seem to leave out of their treatment altogether.other than the nastiness of the medication there is not much to complain about...all in all a great product, and they even accept your hsa/fsa card so I give it a 4 out of 5

Truly helpful

Exceeding my expectations

Everything is well thought

Everything is well thought out on the web and app is really helpful for going through sessions. Pricing is also reasonable compared to other places and guides/clinicians make the whole process smooth

I have a wonderful guide!!!