Mindbloom is the largest provider of psychedelic medicine, with psychiatric clinicians facilitating more than 825,000 at-home ketamine therapy sessions per year in 37 states. Mindbloom offers ketamine therapy for a range of mental health issues, with programs that combine evidence-based medicine with coaching, content, and community. Visit our website Contact us
Written by the business, not verified by us.Mindbloom (mindbloom.com) has a 3.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 26% give 1 star; The business has replied to 35% of negative reviews; 33 of them were added in the last 12 months. Last updated 2026-08-12.
Between the incorporation of easy-to-use technology, experienced guides, and medicine shipped right to my door. Mindbloom has been amazing to work with. Additionally, this experience has had an exceptionally positive impact on my mental health and my life. So much so, that I've been telling anyone who will listen about what it has done for me.
I really enjoyed my last session as it left me in a really good way. The meds are helping me to get off of my dead and dying butt and feel better about myself.
This company sells you by buying “sessions” what they don’t tell you is they only give you a third of the required dosage for a session you would receive if you went into a Ketomine Clinic. If you’re just trying to pay a lot of money to get high, this might be for you. However if you’re trying to use Ketomine for therapy.DO NOT TRUST MINDBLOOM!! After one session I tried to cancel they charged me $1100. Ketomine therapy works just NOT with mind bloom.
Hi Dixie, Thank you for sharing your detailed feedback. Privacy rules generally prevent us from publicly discussing individual client experiences, so we encourage anyone with questions or concerns to contact us directly through our Help Center (help-center.mindbloom.com/en/). Mindbloom’s dosage protocols were developed by licensed clinicians and researchers with safety and effectiveness as top priorities. Our protocols are different from IV clinics, but are designed to deliver meaningful outcomes and were validated in the largest-ever study of psychedelic medicine featuring outcomes data from over 11,000 Mindbloom clients. Regarding billing, we understand how frustrating unexpected charges can feel. That’s why our pricing and refund policies are clearly outlined before moving forward. The charge you referenced reflects services already rendered—including clinical consultations and prescribed medication—and is aligned with our Terms of Use. Our team made several attempts to explain this and offer support. We regret that your experience felt unsupportive. Acting with respect is incredibly important at Mindbloom, and we take it seriously across all interactions. If there’s anything further you’d like to clarify, please don’t hesitate to reach out to us directly at [email protected]. Best, Anna G.
Lauren was an excellent integration guide. I felt she informed me of many techniques to use in my journeys. She was a integral part of my program success!
Go anywhere else!! There’s no way to actually talk to higher up people or leave an actual honest review on their website. My clinician and guide did not give me the help or support they claimed they would. When you try to reach out you don’t hear back for days. Had to contact customer support that I hadn’t been receiving help or support and was not sure what I was suppose to do next. My clinician and guide made up lies and excuses saying the clinician told me I needed to find a therapist before my next session. I told her multiple times I see a therapist weekly, the same one I’ve been seeing for 5 years. She just didn’t listen at all and constantly cut me off about anything I tried to say. She’s rude and doesn't actually care about clients and tried to cover her ass for making me wait a week to even get a reply from them. She sent my meds and anti nausea meds a week later after she said she was going to. So my whole experience was useless but they don’t care as long as they’re stealing your money. They offered me an extra free 45 minute session with my guide, like I really want to sit there and talk to her again 😂 They won’t refund you even if my experience was ruined due to THEIR negligence and things I had no control over. The amount of anxiety I had spending so much money on this, and for it to be absolutely worthless is sickening. I struggle to hold jobs due to my depression and anxiety. They said this was suppose to be life changing. And I believe the medicine could be, but go to a different company, any other company! I’ve been diagnosed with medicine resistant anxiety and depression. I’ve tried just about everything. Finished trying TMS just months ago with not much improvements. I was hopeful in this program. Don’t listen to the good reviews, they’re all fake and generic. So thanks Mindbloom, for hiring such lazy negligent people to work for your company and ruin it. I will be posting this as many places as I can.
Hi, Thank you for sharing your detailed feedback. Privacy rules generally prevent us from publicly discussing individual client experiences, so we encourage anyone with questions or concerns to contact us directly through our Help Center (help-center.mindbloom.com/en/). We’re deeply sorry that your experience with Mindbloom didn’t meet expectations. Beginning this type of care takes courage, and what you described is not the level of support we strive to provide. We understand how frustrating it can feel to face delays or confusion around your treatment plan and your feedback is being taken very seriously. At Mindbloom, client wellbeing is our top priority—and that includes ensuring you feel heard, respected, and cared for at every stage. We’re actively working to improve the consistency of communication and the quality of support you receive from your care team. We’re also reviewing your case internally so we can better understand what went wrong—and make changes to ensure this doesn't happen again. If you’re open to it, we’d be grateful for the opportunity to connect directly and make this right. Best, Anna G.
I think we’ve arrived at the correct dosage.
Effective, convenient and excellent care. Highly recommend.
Excellent experience with lots of assistance. Would highly recommend.
Convenient to do treatment at home, while still feeling supported from afar.
Should have been able to give 3-4 stars even with constant complaints over poor app functionality. One star is well deserved due to the deceptive and harmful actions of one practitioner. This practitioner lied directly to my face despite my multiple attempts to steer them into better action. I spent 38 years as military human lie detector, remote viewer etc. I know when someone is being deliberately deceptive. To act in a deceptive manner toward a patient is and unacceptable practice. These five star reviews are overwhelmingly generic and fake. I'm not sure trust pilot is trustworthy. Seems sleezy.
Hi Tom, Thank you for taking the time to share your feedback. Privacy rules generally prevent us from publicly discussing individual client experiences, so we encourage anyone with questions or concerns to contact us directly through our Help Center: help-center.mindbloom.com or at [email protected]. I'm sorry to hear that your experience with one of our practitioners was not what you expected. At Mindbloom, we hold our clinicians and guides to the highest ethical and professional standards, and we take concerns like this very seriously. I'd appreciate the opportunity to investigate further and make things right. Additionally, if you encountered any specific issues while using our app, I’d be grateful if you could share more details. We’d love the chance to better understand your experience and address your concerns. Please don’t hesitate to reach out to us at [email protected]. Best, Anna G.
I love how great everyone is especially my guide. This is definitely worth a try for anyone suffering from anxiety or depression. You need to be open to the process.
Mindbloom actually works!! I no longer need my anxiety or sleeping medication. I’m calm with no feeling of depression at all.
My actual opinion of mindbloom is much higher. This "partnership" with trustpilot feels sleezy
Hi Matthew, Thanks for sharing your feedback. We’re grateful to hear that your experience with Mindbloom has been positive. To clarify, Mindbloom does not have a partnership with TrustPilot. We invite all clients to share honest feedback through the platform so others can make informed decisions about their mental health care—and so we can continue to learn and improve. Best, Anna G.
If you’re reading this, then you need Mindbloom. Prioritize and make this the most important thing you do for yourself this year. If you have an excuse not to, then you qualify. Mindbloom is a life changer and the change is exponentially for the better.
My life has changed from session 1, and I have three more sessions to go. It's been a great experience.
I love Mindbloom and do not have anything else to say, just maybe if it could be available on a laptop, so the videos would be bigger.
Organized, convenient modality to add to treatment regimen.
I’m very disappointed in the fact that my medication is not going to be shipped out until the 10th. Due to the fact that we live at the epicenter of 7 landslides we are not able to receive mail at our home so we have to use a pack and ship. If thus medication does not arrive by Friday it will sit at the store, unrefridgerated for 3 days which will render the medication useless. This is going to set me back almost 2 weeks. I have followed all of your instructions exactly so I don’t understand why your pharmacy is saying the Mischa put in the refill to early. I don’t normally ask for “special treatment” but I’m living in a what looks like a war zone! I need my medicine and do not need this added stress in my life right now. Thanking you in advance for your consideration of this matter Marina Parker
Hi Marina, Thank you for sharing your feedback. Privacy rules prevent us from publicly discussing individual client information, and we encourage anyone with questions or concerns to reach out through our help-center.mindbloom.com or by emailing [email protected]. I can only imagine how stressful your current situation must be, and I’m so sorry that this medication delay added to that burden. We know how important it is for treatment timelines to stay on track and it’s completely understandable to be frustrated, given the challenges around delivery and storage. We’ve shared your feedback with our team and pharmacy partner to help prevent situations like this from happening in the future. If you are still encountering issues please reach out to our [email protected] so we can work quickly to help. Thank you again for your patience and for bringing this to our attention. Best, Alex Phillips
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