Mindbloom is the largest provider of psychedelic medicine, with psychiatric clinicians facilitating more than 825,000 at-home ketamine therapy sessions per year in 37 states. Mindbloom offers ketamine therapy for a range of mental health issues, with programs that combine evidence-based medicine with coaching, content, and community. Visit our website Contact us
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Is Mindbloom legit?
Mindbloom (mindbloom.com) has a 3.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 26% give 1 star; The business has replied to 35% of negative reviews; 33 of them were added in the last 12 months. Last updated 2026-08-12.
I just received a voicemail which included a woman , cursing and yelling , and what seemed to be the sound of slapping. This went on for a bit before they left a message about my interest in mind bloom.
I was told by mind bloom that the number was not legitimate. I am extremely careful with online activities. I use a VPN, ask A I if the sites are legitimate, use a browser anonymizer, and have multiple layers of virus and malware protection.
Today, I received a text from the same city code about mind bloom.
I am very concerned that my extremely private medical information and identity information has been compromised through this company.
I would rate zero stars if possible. Expecting these people to contact your doctor and get any forms or concerns alleviated will NEVER happen. Mindbloom strung me along for 2 months. I specifically mentioned on my first appointment that I am on a low dose of pain meds and they needed a clearance form signed, which I sent right out. Instead of my doctor filling out the form we agreed to end our pain med prescription while I am on ketamine treatment. Mindbloom will make you wait over a week just to tell you "they don't feel comfortable" bc another doctor didn't word things properly or fill out a form I sent. Every other doctor, even the bad ones, are able to deal with doc offices directly. These people charged my card and then strung me along only to disqualify me. So, obviously they don't care about treating trauma, depression, and/or PTSD. Id hate to see someone who's in a really bad place desperate for help rely on Mindbloom. Expect to be nothing more than a cash cow to these people if you are accepted. Unfortunately, you can't even review them easily, but if I had seen these reviews I wouldve never wasted my time.
I can't recommend Mindbloom enough! Ketamine therapy has been life-changing for me and I was very skeptical. I like the fact that you are required to have appointments with real people throughout your course of therapy - they're not just tossing medication at you and wishing you luck. Excellent program, excellent guides (Jeanette is the BEST!) The providers (Fallon is also a gem!) Are helpful and kind. 10/10 highly recommend!
My experience with Mindbloom and ketamine therapy has been meaningful, emotional, and very different from traditional therapy. I began treatment hoping to feel more present and less weighed down by everything happening in my life.
During my sessions, I experienced a strong sense of love, connection, and clarity, especially when thinking about my children and what matters most to me. The experience helped me slow down, look inward, and access feelings that can be difficult to reach during a traditional therapy session.
Mindbloom provided a structured and supportive way to explore ketamine therapy from home. The preparation, guided sessions, and integration process helped me feel comfortable and intentional throughout the experience. I appreciated being able to move through the process in a private and peaceful environment.
Ketamine therapy is not an instant cure, but it created space for reflection, healing, and a deeper connection to myself. The insights were sometimes subtle, but they stayed with me afterward and gave me a different perspective on my emotions, relationships, and life.
Overall, my experience with Mindbloom has been positive. It has helped me reconnect with feelings of love, presence, and hope. I would recommend it to someone who is open to a different approach to mental and emotional wellness and is willing to fully participate in the preparation and integration process.
I scheduled an intake call with Mindbloom with the intention of getting a couple of my questions answered and then signing up however they completely blew off the appointment. They didn't cancel, they just never called. I moved meetings for this appointment and do not appreciate my time being wasted. People who cannot follow through should NOT be involved with treating mental health.
Best thing I ever did. With in a few sessions my anxiety got better. I was struggling with prolonged grief over the loss of my son and in 20 sessions I was able to say goodbye to my son and can look at pictures and smile. I have made progress with my PTSD. It's not a miracle but it has made more difference than 8 years of therapy. I am allergic to SSRI'S because of severe side effects but with ketemine I have no side effects.
Mindbloom has been a transformative experience for me. The programs on the app, my guide, and the community are really necessary components to ketamine therapy that other services don’t provide. I’m so happy I found it.
MindBloom’s ketamine therapy treatment is the most effective treatment I’ve ever had after struggling with depression and anxiety for decades; I will always need medication for my mental health but my usual prescriptions don’t seem to help enough. Trying MindBloom has opened up a whole new world of support, knowledge and help. Only after trying it have I been able to function and engage in life the way I want and need to, in all honesty. My doctor strongly recommends and supports my journey with MindBloom. I feel like I have a life, now. The next important thing to know is that person you encounter here will make you feel welcome and comfortable; they’re very professional, everything is done by the book, well explained. If you have been struggling, you are not alone and there are more options for help available right here.
Customer Service is great. They provide answers in a timely manner. I have researched various ketamine treatment companies and have found that Mindbloom provides knowledgeable clinicians and guides. They care about our mental health and safety. I have PTSD, anxiety. and depression, trust is very difficult for me, but I do feel that trust. My experience with ketamine has been an adventure, putting me in touch with feelings I didn't realize I had and have. It teaches you how to work through those feelings and emotions. I have begun doing the things that I used to enjoy doing and had lost interest in for many years.
This organization is a boon for patients who find it. The medication, the support, the program selection. They saved my life. This is not an exaggeration.
Fabulous program has helped me immensely. Only complaint is the inability to stay on a weekly schedule due to issues getting the meds shipped in a timely manner. I highly recommend and have signed up for another 18 sessions.
Ketamine is a wonderful treatment. It has helped me with terrible anxiety and ptsd. The Mindbloom experience was so awful that it aggravated my symptoms to the point where I had to cancel and accept a different choice (joyous is what I went with). First, they decided to switch pharmacies mid-way through my first program of sessions. The new pharmacy makes a cocktail of drugs which not only defeated the ketamine but brought back old symptoms along with aggravated versions of them. I waited for a couple of session to see if it was just me having a negative type of experience, but repeated doses (even trying to lower them at one point) still created more nervousness, dreadful feeling and add leg shaking and chills to the new version as well. When I spoke with them they did nothing to address it, and when I decided to cancel, they charged me a total of $2000 (which included the faulty medication that they would not refund). Do yourself a favor. Find another option. Mindbloom does not care one bit about their product/medication, your treatment or how it affects you when they are just searching for the lowest cost pharmacy and they don’t care what’s in it. I’m out. My doctor has gotten me resettled and I’ll continue ketamine elsewhere because it is a truly miraculous drug. Just poisoned by Mindbloom and their lack of care.
I wish I could give this place zero reviews- this place has terrible customer service. They do entering via email- they don’t have a call center, while all other ketamine services have call centers. They send you your vile, but then you can’t use it for two weeks because they only have therapists who could sit through the sessions with you available every two weeks. They have a shortage on therapists - they’re rude
They cancelled my appointment twice, which made a total of a month because again, it takes two weeks to make an appointment with a therapist. All in all the service is horrible which made the whole experience horrible and they had the nerve to charge me 315 dollars when I cancelled their service .. THE NERVE
Mindbloom is nothing but snakes , the ketamine works just not with these people
This company is a snake just like the rest of them. I was told I would get refunded the 420 if I decided not to go through with it but in the fine print, they have a sneaky little term that says you have 24 hours don’t use this company. You can use a different one that uses fair pricing and charging and doesn’t try to f$&k you over like this place. They are very sneaky and how they set up and interview and talk to you about all this stuff and it’s a trap. You can get this service somewhere else from a better company with better morals and standards for customer care.
Mindbloom helped me through the most difficult event of my life
Mindbloom helped me through the most difficult period of my life. I was in desperate need for help and Mindbloom changed my life by helping me transform my own life. I am empowered and I feel like I've been given a new lease on life. I'm 56 years old and while I started Mindbloom to deal with grief, I found myself dealing with older and deeper issues I never thought I would resolve.
Mindbloom is real therapy; it's not just ketamine. In addition to all of the resources available in the Mindbloom library, I work closely with a clinician and "guide" to help me make the most of my sessions.
Ketamine therapy gave me much needed distance from and perspective on my "life problems." I was emboldened by my sessions to create real and lasting changes in my life.
Stay clear! They take your money. Lie to you & then refuse to process refund. If you don’t hv mental health issues before you definitely will after dealing with them! Stay clear.
I enrolled in Mindbloom expecting professional support and experienced guidance. Unfortunately, that was not my experience.
The counselors I interacted with struck me as poorly trained and overly scripted. During one video session, the counselor’s blurred and constantly moving background was distracting and did not convey the professionalism I expected. Another counselor seemed so reliant on a script that the conversation felt artificial and unhelpful.
As a registered nurse, and with my husband being a physician, we are familiar with what competent patient support and professional counseling should look like. What I encountered felt amateurish and impersonal, especially considering the cost of the program.
Most disappointing was that when I genuinely needed support, I did not feel I was receiving guidance from experienced professionals. The service simply did not deliver the value, expertise, or level of care that had been implied.
Before spending your money, I encourage you to carefully evaluate whether the support offered justifies the price. Based on my experience, I would not choose this program again.
Absolutely the last company I would use for ketamine therapy. One person will tell you one thing, the next person will tell you another thing, the third person will tell some different… I had four people telling me four different things. Not one was consistent. Not to mention highway robbery type of expensive. Do yourself a favor steer clear them. Worst part is ketamine is a Godsend as far as treating my depression. Literally the only thing that has ever helped after years of trial and error of different medications and therapy. So now I’m left with no relief from debilitating depression. The type that keeps me locked in my house for weeks on end, not speaking to one soul. I hope I can crawl out of this one.
