Minooy (minooy.com) has a 4.3 out of 5 rating on OK.one, based on 290 user reviews collected here. It is listed under Home & Garden and its reputation is good. 80% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-25.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers truly praise the soft leather, excellent internal organization, and practical design of these stylish travel handbags. Many consumers appreciate the fast delivery times, helpful website navigation, and wonderful presentation boxes.
Some reviewers were not happy with the product quality, mentioning that the material felt stiff or showed unexpected cracks after a very short time of use. A few other people also felt that the color did not match the online pictures or that orders arrived with missing items like shoulder straps. Despite these specific issues, buyers generally find the purses very useful for daily activities and trips.
Auto-generated from all reviews of this business. For reference only.
Very happy with my Bali cross body bag. The leather is beautifully soft and it holds all my needs with plenty of room left over for extras.
Only problem was waiting so long for delivery, but that was due to COVID restrictions.
Reply from Minooy2021-11-06
Dear friend
I am very happy that you can like our bags. Recently, due to the spread of CCVID-19, the logistics timeliness will be affected. We will also strive to do better in this regard.
Welcome to visit Minooy store often.
My only complaint was the length of time for delivery. It was nearly 4 weeks from the time I ordered until I received the purse.
Reply from Minooy2021-10-13
Due to the current impact of the COVID epidemic, the logistics time limit has been delayed.
Thank you for your feedback, we will work hard to do better.
I haven't received my product, you haven't given any resolution. Poor customer service.
Yes, it may show it was delivered, but I've given it time and research, my product has not been located. I notified you of that, and the only response was, "It was delivered check with your neighbors or postal service ". I had several times.
Reply from Minooy2021-10-10
Dear friends
I found that your parcel was already signed for receipt on August 24th.
If you have not received it, please ask your friends or family members if they have signed for you.
If you have any questions, you can contact us by email, we are happy to serve you.
Dear friends
Hello, I found that your package has been displayed for receipt.
Due to the current impact of the COVID-19 epidemic, the logistics time limit has been delayed.
Sorry for the inconvenience
No review until I have it to see. Hasn’t arrived yet.
Cannot give a review if I haven’t received it yet.
Should have received it by now.
Purchased it on the 27th of July.
If and when I receive it I will review it again then.
Reply from Minooy2021-09-27
Dear's friends
I have inquired that your package has been signed for receipt on September 1. Due to the current impact of the COVID-19 epidemic, the timeliness of logistics has been affected.
I hope you like our products. If you have any questions, you can contact us at any time and I will be happy to serve you.
Dear friends
Hello, I have found that your package has been signed for receipt on August 30.
Due to the current impact of the COVID-19 epidemic, the logistics time limit has been delayed.
Sorry for the inconvenience.
Have not received my purse! You have my $109, I have nothing!!
Reply from Minooy2021-09-15
Dear friends
Hello, I have found that your package has been signed for receipt on August 2nd.
Due to the current impact of the COVID-19 epidemic, the logistics time limit has been delayed.
Sorry for the inconvenience.
Pom Pom London 
Prime Prometics
Sofia & Spritz
Portland Leather Goods
Oglmove
Halara
Kitsch
KilgourMD