MobiKin, an outstanding software company established in 2007, is devoted to provide the best solution for Android & iOS device users. With decades of research and self-development, we have a full line of mobile software for iOS and Android devices and serve more than a million users from all over the world.
Written by the business, not verified by us.
Is MobiKin legit?
MobiKin (mobikin.com) has a 3.7 out of 5 rating on OK.one, based on 46 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 28% give 1 star; The business has replied to 100% of negative reviews; 11 of them were added in the last 12 months. Last updated 2026-10-24.
We used MobiKin to transfer text messages from a phone to our computer, and it worked very well. The process was easy to follow and made saving the messages much simpler than we expected. Very pleased with the software and would recommend it!
Reply from MobiKin2026-10-17
Hello,
Thank you so much for this wonderful feedback! We’re thrilled to hear MobiKin worked perfectly for transferring your text messages to the computer. It makes us happy to know the step-by-step process was simple and helped you save your messages effortlessly.
We really appreciate your recommendation and support!
Have a great day!
https://www.mobikin.com/support.html
MobiKin Support Team
bought mobikin to export individual sms message thread. tried using txt and html export. Both hang or stall after 5%. I let program run overnight - still stalled. Bought a high speed USB data transfer cable (10Gbs) and tried again. Same issue. Using the high speed USB data transfer port. stalls every time
Reply from MobiKin2026-10-17
Hello,
We’re truly sorry for this frustrating experience. It’s disappointing to hear the SMS export stalls at 5% even after trying TXT/HTML formats, a new 10Gbps high-speed USB cable and high-speed port, and leaving it running overnight.
Please first download and install our latest program version, as we’ve fixed many parsing and export freeze issues in recent updates.
Your feedback is valuable to us, and we’ll pass it along to our team to improve both product guidance and user experience. We truly appreciate you taking the time to share your experience.
Have a great day!
https://www.mobikin.com/support.html
MobiKin Support Team
Forgot about my subscription to Mobikin and Peter was kind enough to grant me a refund after my year 2 payment had already gone through, very thankful to Peter.
Reply from MobiKin2026-10-17
Hello,
Thank you for sharing your experience! We’re glad Peter could assist with your refund. Customer satisfaction is our priority, and we’re happy we could help resolve this for you. Thanks so much for your kind words.
Have a great day!
https://www.mobikin.com/support.html
MobiKin Support Team
they told me i should have gotten an email saying it was going to auto renew, which i checked and found. helped me get my refund right away. thanks!
Reply from MobiKin2026-10-17
Hello,
Thank you for your feedback! We’re glad you located the auto-renewal notification email and that our team could process your refund promptly. Thanks for taking the time to share your experience.
Have a great day!
https://www.mobikin.com/support.html
MobiKin Support Team
I couldn't transfer my music because I didn't have a license number. But customer service came through and helped me to get one. Fantastic service. Highly recommend.
Reply from MobiKin2026-07-30
Hello,
Thank you for sharing your experience! We’re glad our customer service team was able to help you get your license number and complete your music transfer. Providing quick and helpful support is always our goal. We truly appreciate your recommendation and your support!
Have a great day!
https://www.mobikin.com/support.html
MobiKin Support Team
Hello,
Thank you for your feedback! We’re happy to know that everything worked out successfully. Your patience and support mean a lot to us!
Wishing you a great day!
https://www.mobikin.com/support.html
MobiKin Support Team
When all my calendar events (10 years worth) randomly disappeared from my iPhone, I found a tutorial by Mobikin to restore calendar data from iCloud backup via their software. Upon opening the software and attempting to log into my iCloud on the software, my pc froze for over 10 minutes. After turning my pc off and on again, I rebooted the software and attempted to log into my iCloud again. On the second attempt, the software closed itself and the shortcut on my desktop disappeared. I’ve deleted the software and its files from my pc and reset my iCloud password. I feel uneasy and don’t recommend this software.
Reply from MobiKin2026-06-26
Hello,
Thank you for sharing your experience, and we’re truly sorry for the inconvenience you encountered.
We take cases like this seriously. What you described (software freezing, unexpected closure, and shortcut disappearance) is not the expected behavior of our product. It may be related to a local system crash or security software interference during the iCloud login process.
To clarify: MobiKin software does not collect or store your Apple ID or password. All login actions are processed through Apple’s official authentication system, and we never have access to your iCloud credentials.
We also understand your concern, and we respect your decision. If you are open to it, we would like to help investigate what happened on your PC and make sure your system is fully clean and safe. You can contact our support team directly so we can assist you further.
We’re sorry again for the frustration caused, and we appreciate you bringing this to our attention.
Wishing you a great day!
https://www.mobikin.com/support.html
MobiKin Support Team
Perhaps less about Mobikin per se than the person who had it as their recommendation for moving data from an old Oppo phone to a new one. Installed the program, went through hell setting up the two phones the way they wanted and then, when I pressed send data, I finally get told they only transfer a very limited amount of the data unless I buy the product. Had I known from the start, I might have decided whether it was worth the cost, but to find out after spending half an hour getting ready is underhanded, conniving, misleading and plain bad corporate behaviour.
Reply from MobiKin2026-05-27
Hello,
We’re sorry for the frustration and understand why this experience felt disappointing. Our trial version does have certain transfer limitations, but we agree that this should be made clearer before users spend time setting everything up.
Your feedback is valuable to us, and we’ll pass it to our team to improve both the product guidance and user experience. We truly appreciate you taking the time to share your experience.
Wishing you all the best!
https://www.mobikin.com/support.html
MobiKin Support Team
i had a difficult task of copy a chinese mainland phone to another phone. the Mobi app tried but could not achiever more then 20-30% .
Mobi aandd Trust happily returned my money.
these people are honest and i will be using them again if i can
Reply from MobiKin2026-04-28
Hello,
Thank you for sharing your feedback! We’re sorry to hear that the transfer didn’t go as smoothly as expected. We understand how important data migration is, and we always aim to provide reliable solutions. We’re glad to hear that our team and Trust were able to resolve the issue by offering a refund.
Your trust in us means a lot, and we’ll continue working hard to improve our products. We hope to assist you in the future with a more successful transfer experience. Please don’t hesitate to reach out if you need any further assistance!
Best regards,
https://www.mobikin.com/support.html
MobiKin Support Team
Terrible Website. NO CUSTOMER SERVICE. You cannot get through to anyone. Once a window opened to type in a question. They never got back to me. I paid for a Lifetime of Assistant so I could download my pics from my Android phone. It worked but my hard drive crashed and I had to re-install everything. But, I cannot re-activate the Mobikin that I already paid for. Wake Up!
Reply from MobiKin2026-02-28
Hello Mr. Gravina，
We sincerely apologize for the inconvenience you've experienced. We understand your frustration and appreciate your patience.
To resolve your issue with reactivating Mobikin, please contact our support team at [email protected] and they will assist you promptly.
We are committed to improving our service and making things right. Thank you for bringing this to our attention, and we look forward to resolving the issue for you.
Kind regards,
https://www.mobikin.com/support.html
MobiKin Support Team
UPDATE: Customer Service refunded money. Customer support wanted me to remove review. Instead I edited to say Customer Service is good. The App on the other hand I would recommend avoiding.
Abysmal customer support. Stated factual information in email, provided multiple screenshots of app failing to restore their app backup. Requested a refund well within the 90 days, app purchase first week Dec, refund request third week DEC. No refund back to Credit Card and no refund confirmation email from Mobikin. Hence, the review for people to be forwarned.
Reply from MobiKin2026-01-30
Hi there,
We’re really sorry for the frustration this experience caused and appreciate you taking the time to share the details. We understand how disappointing it is when a backup restore doesn’t work as expected and a refund feels delayed.
According to our policy, purchases made within 90 days are eligible for a refund, and we take these requests seriously. It’s possible that the refund process was interrupted due to email filtering, payment channel delays, or missing order details.
Please contact us again at [email protected] with your order ID or payment receipt. Our team will prioritize checking your case and provide a clear update as soon as possible.
We truly value your feedback—it helps us improve both our products and support service. Thank you for giving us the chance to make this right.
Have a nice day.
https://www.mobikin.com/support.html
MobiKin Support Team
Peter at support team of mobikin helped a lot about my problem, with mobikin software. I got my refund back with no hassle. Thank you Peter.
Reply from MobiKin2025-10-27
Hello,
Thank you for sharing your experience! We’re glad Peter could assist you and that the refund process was smooth. We appreciate your kind words!
Wishing you all the best!
https://www.mobikin.com/support.html
MobiKin Support Team
When MobiKin software was not capable of restoring photos attached to the google messages I mistakenly deleted Peter agreed to refund via email messages. great straight forward customer service. no read the small print runaround. Thanks Peter
Reply from MobiKin2025-10-27
Hello,
Thank you for your feedback! We’re glad Peter could assist you promptly and make the refund process smooth. We appreciate your kind words and are happy to know you had a positive experience with our support!
Wishing you a great day!
https://www.mobikin.com/support.html
MobiKin Support Team
My support was great and listened to my issue. The app did not work for me, but I believe that was more iPhone 8 to Android flip. I could see how well the app would work as connection to PC was easy and the app was easy to use. I am about tired of all the issues I have with Android, will not connect to my Toyota Camry either. I provided screen shots to my issues and so refund was granted after myself and tech did all we could, and I showed the app did not work with my transfer but again seemed like great app.
Reply from MobiKin2025-10-27
Hello,
Thank you so much for sharing your experience! We truly appreciate your patience and understanding. We’re sorry the transfer didn’t work as expected due to the iPhone 8 to Android setup, but we’re happy to know you found the app easy to use. Your feedback helps us keep improving — thank you for giving MobiKin a try!
Have a great day!
https://www.mobikin.com/support.html
MobiKin Support Team
I bought the software thinking I needed it. Turns out I didn't and asked for a refund. They responded back right away and without hesitation stated that they would refund me the purchase price.
Reply from MobiKin2025-07-31
Hello,
Thank you for your feedback! We're glad the refund process went smoothly for you. If you ever need assistance in the future or have any questions about our products, feel free to reach out to us at [email protected] — we’re always here to help.
Have a great day.
https://www.mobikin.com/support.html
MobiKin Support Team
Pro's: Eventually worked, and customer service kept following up until it did.
Con's: 1) The app didn't recognize my Motorola Moto G6 phone, even though my Windows 11 PC could.
2) Customer service only responded in late evening, so the resolution (using a WiFi connection) took 3 days to resolve.
3) If you choose the subscription plan, it's set to automatically renew. Just needed the app to erase one phone, so this had to be canceled.
4) Once the app recognized my phone, it aborted at least twice.
Will I use MobiKin to erase my current phone, when the time comes? Cannot answer that now. Does a good job, but is it worth the headaches?
Reply from MobiKin2025-06-26
Hi Niels,
Thank you for your detailed feedback and for giving MobiKin Eraser for Android a try. We're really glad to hear that it eventually worked and that our customer service team followed through until your issue was resolved.
We’re sorry to hear about the delays and hiccups along the way—especially the connection issues with your Moto G6 and the repeated attempts to get the app working. Your experience is incredibly valuable to us, and we’re actively working to improve both device compatibility and response times. We'll also make the auto-renewal policy clearer in future updates.
We truly appreciate your honesty and hope we can deliver a smoother experience if you choose to use our software again in the future. If you have any further concerns or suggestions, feel free to reach out—we’re here to help!
Best regards,
The MobiKin Team
Peter followed up on feedback I sent when I uninstalled the product. He sent me a link and instructions to solve my problem. I am now a happy user again.
Kalodata
Coolmuster
Beyond
Remato
Archmaster
Tabidoo
Traista - Lost and Found Platform
Foxreach