It worked after some trys flawless
Reply from Wondershare MobileTrans2025-12-05
Thank you for your feedback! We're glad it worked well for you. If you need further assistance, feel free to reach out anytime!
About Wondershare MobileTrans
Data updated- Website
- mobiletrans.wondershare.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 245 reviews
- Replies to negative
- 98% (179/182)
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About this business
Wondershare Technology is a key member of the National Planning Software Enterprises of China and a global leader in application software development. We have users in over 150 countries. Wondershare is committed to providing software that brings simplicity to people's lives.MobileTrans offers Mobile Phone Data Transfer Software, Backup and Restore Tools. PC software for Mac and Win users and mobile version applications are available to transfer photos, contacts, sms, etc in one-click .
Written by the business, not verified by us.Is Wondershare MobileTrans legit?
Wondershare MobileTrans (mobiletrans.wondershare.com) has a 3.3 out of 5 rating on OK.one, based on 522 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 60% rate it 4 stars or higher while 29% give 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss User experience, App, Product. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers praise the software for making it remarkably simple to transfer WhatsApp data and chat histories between different mobile operating systems without experiencing any data loss. Consumers note that the tool efficiently handles large media files and difficult backups when standard official methods completely fail. However, some reviewers were not happy with unexpected connection drops and occasional data transfer failures during the setup process. Some people also felt that the onscreen instructions were quite confusing and required extra manual steps to finish the task. Users additionally mentioned difficulties regarding customer support responses or lack of refunds when issues occurred.
Auto-generated from all reviews of this business. For reference only.What people say
Excellent Product
Excellent Product, I am using 2nd time, it working fine.
Reply from Wondershare MobileTrans2025-12-03
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
Easy Transfer!
Reply from Wondershare MobileTrans2025-12-01
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
I purchased a Lifetime License for…
I purchased a Lifetime License for Wondershare MobileTrans Phone to PC to Backup my old android phone (excluding Settings and Apps) and Restore them to my new android phone. My old files (contacts, sms, photos, calendar, etc) appeared to be restored to my new phone. Total process was fast and easy. However, my problem is my photos, albums, camera and videos, etc on my new phone were in complete disarray. Many of my old Albums (I’m a photographer, thus my Albums are very important) were empty with photos stored in general pictures and other had my photos stored in the wrong Album. Videos had the same problem. Fortunately I had manually backed up all my old android DCIM, Pictures, Videos, etc. to my PC and using the backup, it took me several hours to completely restore my new phone’s photos, albums, etc. Also, my previous SMS Text messages had the text, but had ALL pictures and attachments on text messages deleted. For text messages with just a picture or attachment and no text, the message was completely deleted. I was going to use MobileTrans for daily, weekly backup maintenance, but based on my experience with it, I’m not going to use it, if fact I have removed it from my PC. Very Bad Investment in a total piece of junk.
Reply from Wondershare MobileTrans2025-12-02
We’re truly sorry to hear about the experience you had, especially after placing your trust in a lifetime license. We fully understand how important your albums, photos, and message attachments are—especially for a photographer—and we never want any customer to feel that their valuable data was mishandled. We absolutely want to look into this for you and provide proper support. To help us investigate the issue in detail and offer the best possible solution, please share your order number and contact email. Our dedicated support team will reach out to you directly and assist you one-on-one. Your feedback matters to us, and we’re committed to helping you get this resolved.
Be patient
The app works very well; it took me a bit of time because I made some mistakes and the cable sometimes disconnected when transferring WhatsApp Business, but if you are patient and go step by step you can save all your data and transfer it successfully. Great
Reply from Wondershare MobileTrans2025-11-30
Thank you for your positive feedback! We're glad the app worked well for you. Patience and following steps are key for successful transfers. 😊
the best and very easy to use.
the best and very easy to use., love this app so much, thank you the developer,
Reply from Wondershare MobileTrans2025-11-29
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
It was an easy way to resolve a problem…
It was an easy way to resolve a problem that should not exist. I hate that wall garden between ecosistems. It could be cheaper tho... All I wanted it was a simple transfer, not a one month subscription.
Reply from Wondershare MobileTrans2025-11-29
Thank you for your feedback! We appreciate your input and will consider it to improve our services. If you have further concerns, feel free to reach out.
Works very hell
easy and works
Reply from Wondershare MobileTrans2025-11-28
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
Easy to use
Easy to use, the tools explain each steps clear
Reply from Wondershare MobileTrans2025-11-27
Thank you for your positive feedback! We're glad you found the tools easy to use and the steps clear. Your support means a lot to us!
It worked with some difficulties
It worked with some difficulties, but in the end it worked fine.
Reply from Wondershare MobileTrans2025-11-27
Thank you for your positive feedback on our Repairit software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
I had a very good experience with MobileTrans
I had a very good experience with Wondershare MobileTrans; it completed the required task very efficiently. I recommend it.
Reply from Wondershare MobileTrans2025-11-23
Thank you for your positive feedback! We're thrilled to hear MobileTrans met your expectations. Your recommendation means a lot to us!
Very useful
Reply from Wondershare MobileTrans2025-11-21
Thank you for your positive feedback on our software! We're glad it has been helpful for you. Let us know if you need any assistance!
The instructions are confusing
The instructions are confusing. but once I figured it out, it ran perfectly. It would not download music from phone to phone, but once I installed it on my PC and plugged both phones into the USB ports, it transferred the music perfectly from old phone to new phone and from old phone to the computer.
Reply from Wondershare MobileTrans2025-11-20
Thank you for your feedback! We are happy to hear that it was helpful to you. Our team is committed to providing the best user experience. If you have any suggestions or need further assistance, please feel free to contact us. Thank you again for your support!
transfer and merge worked
transfer and merge worked I had an old iphone. Whatsapp's default transfer from old phone missed many of the chats while transferring from old iphone to new android. Without realising the partial restore I started using whatsapp and later realised that some chats are missing. I used MobileTrans to move old chats and merge with new one.
Reply from Wondershare MobileTrans2025-11-18
Thank you for sharing your experience! We're glad MobileTrans helped you transfer and merge your chats successfully. Your feedback means a lot to us!
It was difficult, but it worked!
It was difficult, and some crucial instructions were unclear at the beginning (Make sure to ask about the USB preparations and firewall permissions beforehand). Finally managed to solve all the issues with the chatbot. But ultimately it did work!
Reply from Wondershare MobileTrans2025-11-18
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
I had a mishap while installing my new…
I had a mishap while installing my new iPhone and lost WA-chats (classic case of RTFM). MobileTrans recovered all chats from my iOS-Backup. It is worth every cent! Especially compared to the frustration to restart WA from a blanc sheet ...
Reply from Wondershare MobileTrans2025-11-16
Thank you for sharing your experience! We're glad MobileTrans helped recover your chats and saved you from starting over. Your support means a lot to us!
Great App
Great App. , Transfer done smoothly.
Reply from Wondershare MobileTrans2025-11-16
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
the appliction does what is it says it…
the appliction does what is it says it does. There are not many applications that do that nowadays
Reply from Wondershare MobileTrans2025-11-12
Thank you for your positive feedback! We're glad to hear the application met your expectations. Your support means a lot to us!
whatsapp chat transfer iphone to android
Managed to finally transfer all of backed up whatsapp chats from past few years from old iphone to new android device
Reply from Wondershare MobileTrans2025-11-09
Thank you for your positive feedback! We're glad MobileTrans helped you successfully transfer your WhatsApp chats. Let us know if you need help!
Excellent.
Excellent.. saved me a major transition failure of data loss.. if ONLY & ONLY you follow as mentioned in explained everything works out perfectly.. Thanks
Reply from Wondershare MobileTrans2025-11-07
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
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