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Wondershare MobileTrans

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522 reviews

3.3522 reviews
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About Wondershare MobileTrans

Data updated
Website
mobiletrans.wondershare.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Last 12 months
245 reviews
Replies to negative
98% (179/182)
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About this business

Wondershare Technology is a key member of the National Planning Software Enterprises of China and a global leader in application software development. We have users in over 150 countries. Wondershare is committed to providing software that brings simplicity to people's lives.MobileTrans offers Mobile Phone Data Transfer Software, Backup and Restore Tools. PC software for Mac and Win users and mobile version applications are available to transfer photos, contacts, sms, etc in one-click .

Written by the business, not verified by us.

Is Wondershare MobileTrans legit?

Wondershare MobileTrans (mobiletrans.wondershare.com) has a 3.3 out of 5 rating on OK.one, based on 522 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 60% rate it 4 stars or higher while 29% give 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss User experience, App, Product. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers praise the software for making it remarkably simple to transfer WhatsApp data and chat histories between different mobile operating systems without experiencing any data loss. Consumers note that the tool efficiently handles large media files and difficult backups when standard official methods completely fail. However, some reviewers were not happy with unexpected connection drops and occasional data transfer failures during the setup process. Some people also felt that the onscreen instructions were quite confusing and required extra manual steps to finish the task. Users additionally mentioned difficulties regarding customer support responses or lack of refunds when issues occurred.

Auto-generated from all reviews of this business. For reference only.

What people say

fast flawless xfer from andriod device…

fast flawless xfer from andriod device to PC. WORTH EVERY PENNY!!

Reply from Wondershare MobileTrans2026-07-10

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Easy to follow walk through…

Easy to follow walk through instructions, merged two phones.

Reply from Wondershare MobileTrans2026-07-08

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

perfect

all good...

Reply from Wondershare MobileTrans2026-07-01

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

I purchased this software to migrate my…

I purchased this software to migrate my WhatsApp Business data from iOS to Android because it was extremely important for me not to lose any of my data. The software exceeded my expectations—I was able to transfer all of my conversations successfully without losing anything. I'm very satisfied with the program and would highly recommend it to anyone who needs to migrate their WhatsApp Business data.

Reply from Wondershare MobileTrans2026-07-01

Thank you for your positive feedback! We're thrilled the software exceeded your expectations and helped you transfer your data successfully.

struggling to transfer whatsapp from…

struggling to transfer whatsapp from iphone to android phone with out resetting the new android phone. This app is very helpful in transferring entire chat data without resetting Thanks Wondershare

Reply from Wondershare MobileTrans2026-06-29

Hello, thank you for your love and support for our products. We will continue to optimize our products and services, striving to provide users with a better experience.

Top!

Top Software

Reply from Wondershare MobileTrans2026-06-26

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

PERFECT software

Reply from Wondershare MobileTrans2026-06-24

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

reliable, very good

Reply from Wondershare MobileTrans2026-06-25

Thank you for your positive feedback on our software! We are glad it has been helpful to you. Our team is committed to continuously improving the software and providing the best user experience. If you have any suggestions or need further assistance, please feel free to contact us. Thank you again for your support!

Top software and top support

The software is very intuitive and the graphics are very pleasing. The support team was very attentive and quick to respond to my questions (mine was a complicated and unusual situation). Taking into account the time zone, I'd say the replies always arrived within a few hours. I managed to restore years of WhatsApp chats from the broken device by merging them with the messages from the last few days that meanwhile I had received on the new device. For me, it was the BEST!

Reply from Wondershare MobileTrans2026-06-23

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Wonderful

It's great and very easy to use!

Reply from Wondershare MobileTrans2026-06-22

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

super easy and worked!!!

Reply from Wondershare MobileTrans2026-06-20

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

WhatsApp Transfer: Xperia 10 III → iPhone 17

I purchased MobileTrans specifically to transfer my WhatsApp data from an Xperia 10 III to an iPhone 17. The transfer appeared to complete successfully, and I received a dialog confirming that the process had finished. However, the result was incomplete and possibly affected by a bug. At first, all of my chats appeared in WhatsApp on the iPhone. However, whenever I opened a chat, it disappeared from the chat list. The chat itself was still there. I could find it through the search function and access the message history, but it no longer appeared in the main list. This is extremely inconvenient because the chats I use most frequently are the very ones that disappear, while only chats that I rarely or never need to revisit remain visible. The people I communicate with regularly are missing from the chat list, while conversations of little importance remain exactly where they should not matter. Then I checked WhatsApp on my PC, hoping the data would be more complete there. Unfortunately, the situation was even worse. Many chats appeared to have been only partially restored. When I opened them, I was prompted to click a button to view chat history from my phone. After clicking it, I could only see messages up to about one month ago. To be fair, I have seen reviews from users who claim that they lost all of their WhatsApp data during the transfer process. Compared with that, I suppose my result could have been worse. On the other hand, "most of the data survived" is not exactly what I expected from paid migration software. I also tried Move to iOS before purchasing MobileTrans, and that experience was even more problematic. Compared with that, MobileTrans was an improvement. That said, considering the amount of time, effort, and troubleshooting involved, I would not describe the price as particularly reasonable. I repeated the entire transfer process twice and obtained exactly the same result both times, which suggests that this was not simply a one-time error. MobileTrans did transfer my data, but the migration was incomplete, unreliable, and left me with significant issues that I am still unable to resolve. Rating: 2/5 One star because some of the data made it across. One star because the software managed to reproduce the same problems twice. The remaining three stars seem to have vanished along with my missing messages.

Reply from Wondershare MobileTrans2026-06-20

To further investigate the technical issue, we'd like to ask our technical team to intervene. Please kindly let us know what feature you used, issue details and the log file. All of the information will help us to guide you through the process.Please don't worry - our team will contact you by email to resolve your issue and find a solution that ensures your satisfaction. We are committed to resolving this issue for you, and thank you for your patience.

Good back up for whatsapp

Reply from Wondershare MobileTrans2026-06-20

Thank you for your positive feedback on our software! We are glad it has been helpful to you. Our team is committed to continuously improving the software and providing the best user experience. If you have any suggestions or need further assistance, please feel free to contact us. Thank you again for your support!

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