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Wondershare MobileTrans

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522 reviews

3.3522 reviews
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About Wondershare MobileTrans

Data updated
Website
mobiletrans.wondershare.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Last 12 months
245 reviews
Replies to negative
98% (179/182)
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About this business

Wondershare Technology is a key member of the National Planning Software Enterprises of China and a global leader in application software development. We have users in over 150 countries. Wondershare is committed to providing software that brings simplicity to people's lives.MobileTrans offers Mobile Phone Data Transfer Software, Backup and Restore Tools. PC software for Mac and Win users and mobile version applications are available to transfer photos, contacts, sms, etc in one-click .

Written by the business, not verified by us.

Is Wondershare MobileTrans legit?

Wondershare MobileTrans (mobiletrans.wondershare.com) has a 3.3 out of 5 rating on OK.one, based on 522 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 60% rate it 4 stars or higher while 29% give 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss User experience, App, Product. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers praise the software for making it remarkably simple to transfer WhatsApp data and chat histories between different mobile operating systems without experiencing any data loss. Consumers note that the tool efficiently handles large media files and difficult backups when standard official methods completely fail. However, some reviewers were not happy with unexpected connection drops and occasional data transfer failures during the setup process. Some people also felt that the onscreen instructions were quite confusing and required extra manual steps to finish the task. Users additionally mentioned difficulties regarding customer support responses or lack of refunds when issues occurred.

Auto-generated from all reviews of this business. For reference only.

What people say

It retrieved all the data from google…

It retrieved all the data from google drive to my whats app.

Reply from Wondershare MobileTrans2026-05-22

Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.

Very Good

Very Good and Useful

Reply from Wondershare MobileTrans2026-05-22

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Easyusage

easyuse. expensive though

Reply from Wondershare MobileTrans2026-05-18

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Easy to follow

Reply from Wondershare MobileTrans2026-05-16

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

ITS REAL

ITS REAL! It's true! I transferred from my iPhone 12, out of necessity, to an LG Velvet with Android 12. It was very difficult transferring with photos and videos; it gave some errors because they were large files, but after I unchecked the photo and video options, it was easy. Everything transferred: messages, documents, audio, etc. It's only complicated with photo and video files; I recommend saving what you want to keep and unchecking those options when doing the process. I recommend it.

Reply from Wondershare MobileTrans2026-05-14

Thank you for sharing your detailed experience! We're glad to hear the transfer was successful despite the challenges with large files. Your recommendation to uncheck photo and video options for smoother transfers is valuable advice. If you need further assistance or have suggestions, feel free to reach out. We appreciate your support!

maximum device exced

hi sir kindly re activate its showing maxiuum device exceded tyhis is my mail id i have to format my drive due to this its happen please make sure to take neccery action

Reply from Wondershare MobileTrans2026-05-13

Thank you for your positive feedback on our software! We are glad it was helpful. Currently, we are unable to locate your account and order. To help you resolve the issue as quickly and accurately as possible, please submit a problem report through the "Feedback" section within the app. Our team will carefully review your feedback and respond to you within 2 to 5 business days.

Works 100% Follow steps.

Reply from Wondershare MobileTrans2026-05-14

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Very reliable

Very reliable. Have been using app regularly for exporting for over a year. High quality transfers albeit with some bugs with format (mine is fixed just by changing the app to view with). Keeps up with new OS updates within days. Only a small amount of kinks but nothing is perfect. Highly recommend.

Reply from Wondershare MobileTrans2026-05-13

We're glad to know you've easily exported most of your data. If you have any questions or concerns, please feel free to contact us at https://support.wondershare.com/. We're always here to help.

Pretty straight forward setup

Reply from Wondershare MobileTrans2026-05-07

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

ExcelentAPP

Reply from Wondershare MobileTrans2026-05-01

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Super application

Reply from Wondershare MobileTrans2026-04-30

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Was trying since years

Was trying since years, finally I can get out of IOS! Thanks to you

Reply from Wondershare MobileTrans2026-04-26

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Alhamdulillah

Alhamdulillah, great software

Reply from Wondershare MobileTrans2026-04-25

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

smooth transfer

smooth transfer, nothing goes wrong if you follow the instructions!

Reply from Wondershare MobileTrans2026-04-24

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Significant Data Loss for Whatsapp and WA Business

I lost most of the whatspp and whatsapp business data. Example: the origin backup shows 451 MB but the end results is the transfer is 12 MB. Considering we are forced to pay a one-year subscription for a one time phone move, I feel scammed!

Reply from Wondershare MobileTrans2026-04-25

We sincerely apologize for any inconvenience this may cause. Please report technical issues through the "Feedback" page in the upper right corner of the software. Please be sure to provide complete information (including but not limited to a problem description, screenshots, log files, and other detailed information).

lost PDFs

I bought the app because I lost my PDF files in individual conversations while transferring them using WhatsApp last year. But unfortunately, although the app transferred them, I lost the PDF files in the individual conversations again.

Reply from Wondershare MobileTrans2026-04-22

We sincerely apologize for any inconvenience this may cause. Please report technical issues through the "Feedback" page. Please be sure to provide complete information (including but not limited to a problem description, screenshots, log files, and other detailed information).

Awesome but expensive product

Awesome product. Work around to a surprising problem of transfering whatapp chat history from android to iphone. Quite expensive product though!

Reply from Wondershare MobileTrans2026-04-20

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

It actually did everything

It actually did everything. It costs something but does it's job. I didn't wanna format the phone, so this is a great option.

Reply from Wondershare MobileTrans2026-04-20

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

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