It really works!
Reply from Wondershare MobileTrans2026-03-18
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
About Wondershare MobileTrans
Data updated- Website
- mobiletrans.wondershare.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 245 reviews
- Replies to negative
- 98% (179/182)
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About this business
Wondershare Technology is a key member of the National Planning Software Enterprises of China and a global leader in application software development. We have users in over 150 countries. Wondershare is committed to providing software that brings simplicity to people's lives.MobileTrans offers Mobile Phone Data Transfer Software, Backup and Restore Tools. PC software for Mac and Win users and mobile version applications are available to transfer photos, contacts, sms, etc in one-click .
Written by the business, not verified by us.Is Wondershare MobileTrans legit?
Wondershare MobileTrans (mobiletrans.wondershare.com) has a 3.3 out of 5 rating on OK.one, based on 522 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 60% rate it 4 stars or higher while 29% give 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss User experience, App, Product. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers praise the software for making it remarkably simple to transfer WhatsApp data and chat histories between different mobile operating systems without experiencing any data loss. Consumers note that the tool efficiently handles large media files and difficult backups when standard official methods completely fail. However, some reviewers were not happy with unexpected connection drops and occasional data transfer failures during the setup process. Some people also felt that the onscreen instructions were quite confusing and required extra manual steps to finish the task. Users additionally mentioned difficulties regarding customer support responses or lack of refunds when issues occurred.
Auto-generated from all reviews of this business. For reference only.What people say
Amazing app does what it says it does…
Amazing app does what it says it does just follow prompts and you should be fine
Reply from Wondershare MobileTrans2026-03-16
Thank you for your amazing feedback! We're glad the app met your expectations. Let us know if you need any assistance. Enjoy!
Did a great job
Did a great job. Had a corrupt whatsapp database on an iphone, Merged with an older version on an android phone recovering 5+ years of chat history. Not at all simple - lots of twists and turns, but the software was great - prompting at every stage
Reply from Wondershare MobileTrans2026-03-15
Thank you for your feedback! We're thrilled to hear our software helped you recover your chat history successfully.
It worked!
It worked like a charm
Reply from Wondershare MobileTrans2026-03-14
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
Transferring data from ios to android phones for non techies
The instruction screens were in plain English with pictures, and sufficient tips are included to overcome common issues enabling ordinary users to successfully transfer all their phone data from ios to android without needing the remote support help included.
Reply from Wondershare MobileTrans2026-03-14
Thank you for your positive feedback! We're glad you found the instructions clear and helpful for transferring data seamlessly.
It worked
It worked, I moved from Android to iPhone, I was having trouble with the move app and WhatsApp so I thought I could move it later. When I finally got around to it I found out that the normal move couldn't be used without resetting the iPhone which was no longer an option. This worked! MobiileTrans was able to. Transfer wouldn't work, but Transfer and Merge did. A life saver.
Reply from Wondershare MobileTrans2026-03-14
Thank you for sharing your experience! We're thrilled MobileTrans was able to help you transfer your data seamlessly. Your feedback means a lot to us!
Competent and helpful
The agent addressed the problem efficiently and without missteps or confusion. When a preferred feature was not available on the tier of subscription I had paid for, the agent graciously logged in to a full-feature account to guarantee a smooth and successful process.
Reply from Wondershare MobileTrans2026-03-13
Thank you for your positive feedback! We're glad to hear our agent provided efficient and helpful support. We appreciate your support!
Waste of money. But a coke and burn a $20 dollar bill. It will cost less and save you time.
I spent 45 minutes transferring to new phone. Upon completion new phone was still setup as factory default. Spent $25 and received nothing. Used samsung transfer and Google restore. Got job done. However mobiletrans does not offer refund even if their product fails to work.
Reply from Wondershare MobileTrans2026-03-13
Thank you for your feedback regarding your experience with MobileTrans. We apologize for any inconvenience or frustration you may have experienced due to product limitations.To further investigate the technical issue, we'd like to ask our technical team to intervene. Please kindly let us know issue details and the log file. All of the information will help us to guide you through the process.Please don't worry - our team will contact you by email to resolve your issue and find a solution that ensures your satisfaction. We are committed to resolving this issue for you, and thank you for your patience.
No matter what I tried i could not transfer 15GB of WhatsApp media
No matter what I tried I could not transfer 15GB of WhatsApp media to the new Samsung S26 phone. I tried in many ways. Only Wondershare MobileTrans (for WhatsApp) actually worked. Many Thanks to the Wondershare Team - Wow !
Reply from Wondershare MobileTrans2026-03-12
Thank you for sharing your experience! We're thrilled that Wondershare MobileTrans successfully helped you transfer your WhatsApp media. Your support means a lot!
Pretty simple and straightforward, but no folder structure
Pretty simple and straightforward. It would be 5 stars except that it didn't import my picture and Safari folder structures. That's kind of key.
Reply from Wondershare MobileTrans2026-03-13
Thank you so much for your review. We are honored that our product satisfied you and will continue to optimize it to provide you with even better service in the future.
Move to iOS kept failing, MobileTrans worked perfectly!
I spent over three weeks trying to transfer WhatsApp from an Android phone to a brand new iPhone 17 using the Move to iOS app. Every attempt would get to around 90 percent and then fail. After so many retries, it became clear that the official method simply wasn’t reliable for transferring large WhatsApp histories. Eventually I came across MobileTrans. The reviews looked solid so I decided to try it, even though it’s a paid tool. In hindsight it was absolutely worth it. MobileTrans successfully transferred the entire WhatsApp history from my Samsung to the new iPhone without any issues, including messages and media. The process was also significantly faster and more stable than anything I experienced with Move to iOS. I genuinely wish I had discovered MobileTrans sooner. It would have saved me weeks of frustration. If you’re switching from Android to an iPhone and need to move your WhatsApp data, I would strongly recommend using this tool. It worked exactly as advertised and solved a problem that the standard migration process could not.
Reply from Wondershare MobileTrans2026-03-09
Thank you for sharing your experience! We're thrilled to hear MobileTrans successfully transferred your WhatsApp data and saved you time and frustration. 😊
Such a horrible customer support team!!
I purchased the mobile trans license for an year on Nov 19,2025 and the software stopped working on Jan 2026 and was asking to purchase the license again. I reached out to Wondershare customer support and its been 2 months that i'm liaising with them. I have never met such an unprofessional team of customer support. I have around 50+ emails requesting to fix the license issue of the software and their response was ridiculous that their support ends after 2 weeks of purchase as well as denial of refund request stating their 7 days refund policy was obnoxious. I hope that they can sued in Canadian court for forcing me to pay again for a license that i had already paid for an year.
Reply from Wondershare MobileTrans2026-03-09
Thank you for your feedback on your experience using MobileTrans. We sincerely apologize for any inconvenience or trouble this product limitation may have caused. To further investigate the technical issue, we need our technical team's involvement. Please provide us with your order number and account. All this information will help us guide you through the subsequent procedures. Rest assured, our team will contact you via email to resolve your issue and find a satisfactory solution. We are committed to resolving this problem for you, and thank you for your patience.
transfer success Wow
Very useful!!!
Reply from Wondershare MobileTrans2026-03-03
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product.
good experience
Reply from Wondershare MobileTrans2026-02-25
Thank you for your positive feedback on our software! We're thrilled it has been helpful. Let us know if you need any assistance!
best i found to back all data from…
best i found to back all data from samsung
Reply from Wondershare MobileTrans2026-02-21
Thank you for your positive feedback! We're glad MobileTrans has been helpful for backing up your Samsung data. Let us know if you need assistance!
Works as promised
After struggling for more than a day, I discovered this software, followed the process and my Whatsapp chats were successfully transferred from my iPhone to my new Android! It just solved my headache!
Reply from Wondershare MobileTrans2026-02-17
Thank you for your feedback! We're thrilled to hear MobileTrans helped transfer your WhatsApp chats successfully. Your support means a lot to us!
most functional
most functional, easy to use and price friendly. easy interface, clear and precise. this is a super app, legit, reliable ad stable for both iOS and Android. to try is to believe. thank you Wondershare
Reply from Wondershare MobileTrans2026-02-16
Thank you for your kind words! We're thrilled to hear you find our app functional, user-friendly, and reliable. Your support means a lot to us!
Excellent Transfer!
Reply from Wondershare MobileTrans2026-02-16
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
Great! Everything imported
Great all messages and media successfully imported from iPhone 17 to an Qin 22F Pro
Reply from Wondershare MobileTrans2026-02-15
Thank you for your positive feedback! We're thrilled to hear that everything was successfully imported. Let us know if you need any assistance!
Clear and encouraging: it works
Clear and encouraging: "It works! I successfully transferred data from my iPhone Mini to my Xiaomi phone. To be honest, I didn't think it would work after several failed attempts. The key is to follow all the steps very carefully and accurately."
Reply from Wondershare MobileTrans2026-02-13
Thank you for your feedback! We're thrilled to hear MobileTrans worked for you. Your success story inspires us to keep improving!
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