ModifyHealth

Great food and excellent customer…

Great food and excellent customer service!

I don't feel that there are enough choices.

I don't feel that there are enough options. Some of the films covering the meals are very hard to open.

The deliveries are always right on…

The deliveries are always right on time. The food is healthy and tasty. My one criticism is that your web page is difficult to use if I decide to skip a week. I think there is a glitch in the system.

I like the variety but quite limited…

I like the variety but quite limited for FodMap choices. Erratic delivery days/times. Chicken can be quite dry. Need more seasonings on it or xtra “on the side” to moisten it a bit. Otherwise I am enjoying the program.

No wheat in meals is a big plus for me…

No wheat in meals is a big plus for me also good fiber count and protein. Tasty overall but not overpowering with good taste understand that with what flavors you can’t put in. Have enjoyed eating at least 80% of the ones I’ve tried.

The dinners I chose were very tasty

The dinners I chose were very tasty. Easy to prepare. But the box to deliver frozen contents is just much too heavy for me.

Modify Health Problems

The service is horrible! Food quality is mediocre at best but the real problem is getting to the food before and after it’s cooked. The plastic seal is so hard to peel back that I had to use pliers to expose most of the food and use scissors to cut the remainder. This was the case for three meals! The chicken dishes offer dry, very tough and tasteless chicken swimming in water. We cancelled after the first week. Poor product design and implementation. Don’t buy!

Customer service rep Hannah was…

Customer service rep Hannah was professional and courteous. Answered my questions.

The food arrives in a timely fashion…

The food arrives in a timely fashion packaged well, good tasting.The only negative thing I have to say is the sodium content is a little bit too high.Other than that, the food is good

Many of the dishes are too spicy

Many of the dishes are too spicy. You need a little less cajun and hot spice

you did what you said you would do

Food

I receive emails for all orders and when it will be delivered. My insurance also paid to Talk with One of their nutritionists which has been awesome. I am on a fatty liver (Mediterranean) diet and their selection is great plus they keep adding new dishes. I would highly recommend them.

On time and still cold

On time and still cold. And the meals are delicious. 🤤

Luna was very kind

Luna was very kind, listened well, understood my issue and competently corrected an error like a pro. Excellent customer service!

Really great for anyone, but also sensitive digestive issues!

Honestly, our house of 8 priests are doing Factor, and I got really sick. My housemates enjoy Factor... So I've tried Modify Health. The meals are great, and heat and eat is terrific! I am happy so far, but I encourage you to (1) have more dairy free options and (2) have a 2 day UPS Delivery. I'll pay more! I had to trash one weeks' delivery as it sat on the truck to long... I'm on Knoxville, TN. Your salmon and mahi mahi dairy free are my two very favorites!

Makes it easy to stick to low-FODMAP…

Makes it easy to stick to low-FODMAP diet. Food is good. Delivery is reliable. Email communication is excellent.

Great meals

Great meals. On time. I’m very satisfied.

Brain dead website design

If you go on vacation or have another reason like unexpected hospitalization for not needing ModifyHealth's meal deliveries, you have to cancel the service ENTIRELY in order to make sure the deliveries don't pile up on your doorstep. How to do that is not addressed on your website. For heaven's sake, give the user a "postpone deliveries until [future date]" option. When life happens, we don't need a brain-dead website design.

I’ve tried to change meals and…

I’ve tried to change meals and sometimes it works and sometimes no

The food is very good

The food is very good, but I wish there was more of a variety of vegetables . Too many meals with green beans all the time. I would love to see creamef spinach, fennel, something with onions and mushrooms,