Terrible Product. Terrible service.
Waited three weeks. Terrible service terrible product. I buy 3XL shirts all the time. These are barely large, and certainly not 2XL. These are cheap knock-offs made in China, but the prices are outrageous.
About Mokaloha
Data updated- Website
- mokaloha.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 107 reviews
- Replies to negative
- 0% (0/88)
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Is Mokaloha legit?
Mokaloha (mokaloha.com) has a 3.5 out of 5 rating on OK.one, based on 275 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 29% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-25.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers generally find the digital platform extremely easy to use, deeply appreciating the smooth website navigation for browsing items and quickly placing daily orders. Many people also mention that the clothing styles look attractive and the available colors are genuinely fantastic. However, some customers also noted that the sizing charts can be quite confusing and entirely unpredictable for buyers. Some reviewers were not happy with the unusually long delivery times and missing shipping confirmations from the team. Other buyers experienced significant issues regarding poor product quality, stating items frequently do not match online promotional photos.
Auto-generated from all reviews of this business. For reference only.What people say
I was offered a 15% discount but could…
I was offered a 15% discount but could not apply it at checkout. I was seriously thinking about canceling my order. Your products are decent quality but the sizes are inconsistent and shipping and receiving your products takes an unbelievably long time
Your shirts are a good weight cotton…
Your shirts are a good weight cotton and are very comfortable and good looking. I get complements on them. They do tend to fray at the neck and sleeves a lot faster than other t-shirts. Drying on a lower temperature helps but does not eliminate the problem.
I was looking for a shirt like the one…
I was looking for a shirt like the one I purchased. If I like the fit, I will return to purchase another in a different color. I would like to know how long it will take to get to me. Please let me know. Thank you!
Quick customer service and quality…
Quick customer service and quality products
Great customer service
Great customer service! I needed to change the size on my order (from L to XL), so I sent an email to customer service requesting the change. I was afraid that it might have been too late, and it would ship without the change. The very next morning I got a very nice email stating they made the change in time before it shipped. Nice work Mokaloha!
Unique Styles
Product styles and colors got my attention. However sizes are inconsistent, and some items were limited.
Super easy
Super easy, nice looking shorts.
Nice looking shirts
Nice looking shirts. Good web site.
I felt a little tricked with email and…
I felt a little tricked with email and text promotions but the product looks great. I can’t wait to get them on.
It was easy to use
It was easy to use. Love the style. Can't wait to get my shorts.
Horrible quality and Poor Customer Service
Horrible quality and vast differences between advertised products and what was eventually delivered (took roughly 3 weeks). For instance, an ordered shirt, advertised and pictured as stone-washed cotton, feels entirely synthetic—so much so that the fabric tag had been ripped off the shirt (perhaps to make it less obvious). When I told them I wanted a full refund, they quoted their return policy that requires customers paying for return postage—which seemed absurd even before realizing their return address is China! They’ve offered to refund 30% and let me keep the clothing. But this stuff is such poor quality I won’t wear it so I’m insisting on a full refund—and will continue to report reviews until they do what’s right: return my money and they can have this crappy stuff.
The shirts are terrible quality
The shirts are terrible quality. The company doesn't understand when you want to return items for a refund as opposed to exchanges. The shirts delivered were totally different than what was advertised. The brand is not on the items nor is there any paperwork accompanying the items.
Not even close!
The items ordered were nothing close to the picture nor the description on the website. There was no label on the clothing, which was described as 100% cotton, but instead was some sort of synthetic material. Trying to return them for a refund has proven challenging as you must email them with specific information about the items as well as to provide pictures of them. I’ve done all of that and haven’t received a response. There’s no way to call or even chat (website says 24/7 chat available- it’s not). Don’t waste your money or your time. This company is a sham!
it was all good until after I paid & found out its coming from China
it was all good until after I paid & finalized the order...that's when I found out this is coming from China! I wish you companies would be up front about where your products actually come from.
Ease of choosing what I wanted to and…
Ease of choosing what I wanted to and the quick processing of my payment.
Great selection
Great selection. Navigating site was pretty simple. Anxious to see and feel the product. I noticed fit varied by product. I ordered 1 large and 1 medium item.
You charged me for 2 separate orders…
You charged me for 2 separate orders and both had the wrong color. I only wanted one shirt. The color was a khaki color.(not sure of the exact name of the color). I have ordered from you a couple of times and never had a problem. Hopefully you get this corrected. Thanks in advance. Stan Keneipp
Chest size too small
Your representative, Kyle, did a great job keeping me informed on the delivery of my order. I was not patient in taking three weeks to receiving my order. I found that the chest sizes are low for us men with a bulging midsections. Just now reordered to next size up.
Love these polis! Took just a bit longer than expected to arrive
Took longer than expected to arrive, but I LOVE the polo shirt!! My new fav!
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