Great Customer Service
Great Customer Service. I have recommended Mokaloha to my family and friends
About Mokaloha
Data updated- Website
- mokaloha.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 107 reviews
- Replies to negative
- 0% (0/88)
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Is Mokaloha legit?
Mokaloha (mokaloha.com) has a 3.5 out of 5 rating on OK.one, based on 275 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 29% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-25.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers generally find the digital platform extremely easy to use, deeply appreciating the smooth website navigation for browsing items and quickly placing daily orders. Many people also mention that the clothing styles look attractive and the available colors are genuinely fantastic. However, some customers also noted that the sizing charts can be quite confusing and entirely unpredictable for buyers. Some reviewers were not happy with the unusually long delivery times and missing shipping confirmations from the team. Other buyers experienced significant issues regarding poor product quality, stating items frequently do not match online promotional photos.
Auto-generated from all reviews of this business. For reference only.What people say
It was an easy way of ordering and…a perfect time to order
It was an easy way of ordering and figured I'd give this company a try. Products look very good. Advertising was good and the pictures were very good.
My hubby loves your Momaloha tee shirts…
My hubby loves your Momaloha tee shirts and needed some more. So we order d three more in different colors. Great fit and super soft. Ordering on line is easy and quick
Mismatched suit pieces
I ordered two two-piece suit sets and in both cases the top clearly did not match the bottom, in both color and texture of the fabric. It also took a long time for delivery, which came from China. When I asked to return them for a refund, I was told I would have to pay for the return shipping, it would be expensive and take a long time. I was then offered a partial refund, which I accepted, but I will not be shopping from here again.
Horrible quality
Horrible quality. The shirts we ordered looked nothing like the pictures. Cheap and awful shirts. Trying to return or get a refund was impossible. Customer service sent a few insincere emails then quit replying. I would never order from them and recommend everyone else avoid them too.
Very easy process
Very easy process. I have made prior purchases and the quality met all expectations.
Communication was very good about…
Communication was very good about specials and discounts.
One of the worst experiences I have had…
One of the worst experiences I have had in buying a product. I ordered 2 denim 1/4 zip tops - gathered at the waist like a jacket. The both came unhemmed and one had a huge white mark across front where dye and not covered it. I asked for a return for both since they were not like the picture I ordered from. He(KYLE) said the mark was from natural washing as if that’s okay. A big white mark down the front. After several Emails, he said I could return both - I was charged $9+ dollars for shipping to me but would have had to pay $250-400 to return to the China address he gave me. As it turned out, he refunded me for one shirt, no second, no tax or shipping. Venture into this company at your own risk.
Love your clothes
Love your clothes, but why don't you have men's pant size related to waist size? I think it's absolutey crazy bizarre that you don't have that, as applicable to proper size.
Simple to navigate
Product wasn’t what was shown online
Product wasn’t what was shown online, very cheep, poor quality , slow delivery . I paid $50.00 per sweatshirt, they feel more like a $24.00 product. Not again!
I love the shirts I've bought from you
I love the shirts I've bought from you. I am a senior executive and a bigger guy and I only like to wear what I call fat man shirts. I receive a lot of compliments on these shirts in my meetings. The only criticism I have for these shirts is all of the loose threads everywhere on the shirts. I hope to expand my attire with more of your clothing. It was difficult to find the same shirts I bought in June, but after several searches, I finally found them. Two of the shirts were out of stock, so I need to see what you have to replace them. I'm thinking the shirt labeled Cuban might be it, but I will eventually try them. Thanks
Easy to navigate
Simply Great!
Great clothing selection, great customer service, rapid response and easier than easy exchanges!
I’m hoping I get my shirt that I…
I’m hoping I get my shirt that I ordered before Christmas. It will be a gift.
Poor quality and illegal return policies
I ordered a green, long-sleeved shirt based on the description and online photos. It took a long time to arrive and looks nothing like the online photos. I asked to return it and was “offered” a 25% refund. These people are dishonest and not to be trusted. Do not buy anything from them.
Go Figure!
2025-11-17 17:07 PM Parcel information received 2025-11-27 13:05 PM Shipping Label Created 2025-11-27 13:05 PM Shipment arrived at facility and measured. 2025-11-27 13:05 PM Shipment picked up. 2025-11-27 13:08 PM Shipment arrived at facility and measured. 2025-11-27 14:28 PM Depart from facility to service provider. 2025-11-28 10:00 AM Hand over to airline. 2025-11-28 22:30 PM Departure from the original airport 2025-11-30 13:08 PM Arrival to the destination airport 2025-11-30 13:08 PM Arrival to the destination airport 2025-11-30 19:05 PM Customs clearance agent received the shipment in destnation country. 2025-12-02 16:42 PM In transit, it's progressing through Post network 2025-12-04 10:52 AM Processing at Designated Facility 2025-12-05 08:50 AM Out for Delivery 2025-12-05 23:59 PM Delay in transit 2025-12-07 21:39 PM Processing at Designated Facility 2025-12-09 07:23 AM Out for Delivery 2025-12-09 09:16 AM Processing at Designated Facility 2025-12-09 10:16 AM Out for Delivery 2025-12-09 23:59 PM Delay in transit
multiple views of the shirt excellent online presentation of the product ease of water
multiple views of the shirt. It allowed me to see it from a few different angles, plus a close-up of the material. The ordering process was cut and dry. It was very easy to proceed.
Easy to check out
Easy to check out. Product style I have been looking for.
Great looking shirts
Great looking shirts! Customer service was excellent as well.
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