I haven’t received the product yet
I haven’t received the product yet, it the ordering process was seamless.
About Mokaloha
Data updated- Website
- mokaloha.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 107 reviews
- Replies to negative
- 0% (0/88)
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Is Mokaloha legit?
Mokaloha (mokaloha.com) has a 3.5 out of 5 rating on OK.one, based on 275 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 29% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-25.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers generally find the digital platform extremely easy to use, deeply appreciating the smooth website navigation for browsing items and quickly placing daily orders. Many people also mention that the clothing styles look attractive and the available colors are genuinely fantastic. However, some customers also noted that the sizing charts can be quite confusing and entirely unpredictable for buyers. Some reviewers were not happy with the unusually long delivery times and missing shipping confirmations from the team. Other buyers experienced significant issues regarding poor product quality, stating items frequently do not match online promotional photos.
Auto-generated from all reviews of this business. For reference only.What people say
Mokaloha has always been east to…
Mokaloha has always been east to navigate, make my selections, and complete the process. I've ordered many shirts from you.
Do NOT ORDER FROM THIS COMPANY!!
Rip off, NOTHING good about this waste of good money experience! Their ad shows a nice loose fitting cotton beach style pull over shirt. But in reality it is a cheap silky fabric that is not loose fitting at all! All XL American shirts fit me baggie, this was way to tight like a tight rubber glove! I would try to return them but after reading all of the other negative reviews on their return troubles I just pitched them in the trash!!! The shipping took forever and I never received the notification that it had been shipped like they said I would! It was shipped from China and the quality shows!
Repeat customer
Repeat customer! Great gear!
Outstanding Company with quality…
Outstanding Company with quality products. Their website is easy to use and delivery time was reasonable.
Very easy to navigate and make…
Very easy to navigate and make purchases. Product sounds and looks great, hopefully they will be as nice as they look!
It was a very easy order to place
It was a very easy order to place. Everything on the website worked well and no problems were experienced. One small suggestion I would make is to also have the clothing pictured without the models - just a picture of the shirt as it would appear hanging. It gives me more of a sense of how the shirt tails actually look.
Proceed with caution
Proceed with caution. The fabric is thin and feels like a cheap bath towel. I asked for a refund and they said they can only give me 15% of the cost back, which is not what their refund policy says (which states they will not give a refund on the shipping and handling). From support@mokaloha "According to our return policy, customers need to return the unsatisfied goods at their own cost,return need time and cost, we will make you this return easier, We can offer a 15% refund on this item." From their website policy, "• We accept return/exchange requests within 30 days of the delivered date. • Returned and exchanged items must be in new, unworn condition without any damages and with the original hang tag attached. • Please do not send your returns to the address on your package. It is not the return address and will affect the return process. • Get authorization from customer service and ship the parcel back to address provided (Please keep the return receipt). • Send the return receipt to customer service to track the parcel and arrange an exchange in advance. • Once your return is received at our facility, processing of your refund/exchange may take up to 3-5 business days. We will send you a confirmation email once we have received your item(s) and the refund has been processed. • We cannot reimburse original shipping or handling charges • Refund will be credited back to your original method of payment. • We will start the exchange process immediately after the return tracking information confirmed so that you can receive your exhchange item(s) as early as possible."
Ease of ordering
Just easy to purchase!
Website was fine-satisfaction to be dertermined
The website was fine. However i'm a first time customer and no history with your company. I've read where shipping can take a long time-something i'm not used to. It would go a long way for me to be a repeat customer if you speed up your shipping time. I hope i'm a satisfies customer.
Fast and easy.
Online catalog is well arranged
Online catalog is well arranged. Order process was good.
Easy ordering
Very easy to navigate and your products…
Very easy to navigate and your products look nice. Looking forward to get those shirts for the summer time.
Really enjoy the style and feel of the…
Really enjoy the style and feel of the jaquered style pants and shirts I get a lot of compliments.
I wish I could give negative stars
I wish I could give negative stars. This site is absolute garbage. The photos look amazing, but what showed up wasn’t even close. The material is cheap, the quality is awful, and the “cargo pocket” on the pants was literally just printed on. Printed. On. It’s a joke. Save your money — you’ll only end up disappointed.
It takes to long to get these orders I…
It takes to long to get these orders I would by lots more if you could get these out sooner. Thank
Terrible customer service April 11 2026
Terrible customer service In Feb. I bought a very nice MK sweatshirt through Etsy for my grandson. Great quality. Easy purchase navigation . My grandson wanted another 3 days ago Intriedvto order another Etsy sent search directly to MK Complete nightmare . Repeated “system is busy trying to later”….then refused 2 long standing credit cards with plenty to cover charge. Tried going through PayPal completely messed up credit card info. Tried again, Again refused credit card that had more than enough and had just used in another venue with absolute ease Will never buy again or recommend . Be very careful with this company . April 11, 2026
Cords! 😁
Love the style and easy shopping on your site!
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