MoneyLion (moneylion.com) has a 3.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews. Last updated 2026-08-10.
Needed gas and insta cash helped me, without the help, I would have been stranded out of town ...
We’re stoked you’re digging Instacash and appreciate the props. Thanks for being such a legend!🤩💸
Hearing that we nailed five-star service totally makes our day! Thanks for dropping the review and boosting our mood!🤝😎🎖️
This is the kind of energy we wake up for! Thanks for the love—you rock harder than our app! 🤩🏆🤑
This app has changed my view on money! Not only providing information on investments and savings but actually giving the opportunity to make more income for my family !
We’re totally blown away by your kind words and super grateful you took the time to write such a killer review. We hope you stick around for years to come! 🎉🙌🥳
It is easy to access! Get all in one app!
Whoa, thanks Esmeralda for the epic review! Your praise is basically our world now!🌍💗
MoneyLion is the best on this planet Right now 😃
You’ve got us grinning like fools with this review. Thanks for the awesome feedback! 🫶😍🏆
Moneylion received a payment from my lender on 5/19/26 with my account number clearly indicated. The payment was received and deposited by MoneyLion with proof of payment and receipt of check provided with MoneyLion deposit stamp on the back of the cancelled check with all of my identifying account information. As of 6/12/26 the funds have still not been applied to my account and responses to my 11 email and phone calls have been ambiguous at best. Regrettable that I opened an account with MoneyLion. Horrific customer service!!!
We apologize for the experience you've had and want to see how we can assist. We will reach out to you directly via email to help resolve your concern. We look forward to working with you!
Used them a couple times already and when I had an issue with a vendor, it took a bit of time to work through but eventually did get resolved without having to jump through any extra hoops or anything like that
We’re totally blown away by your kind words and super grateful you took the time to write such a killer review. We hope you stick around for years to come! 🌟💗😎
MoneyLion is a great thing to have to help you with your finances and need some extra cash and here to give you advice on about how to grow your money, budgeting, and fun ways to get and win extra cash to help you or do what you want or get need with.
We’re on the hunt for feedback like yours, and we’re thrilled to have you in our squad! Let’s crush it together and make magic happen!✨🎉💸
I lost my job and couldn’t pay back my advance right away. Finally got an unemployment payment midnight today, money lion took it 20 min later. I tried to chat with them, they said they couldn’t see my text. Then, after that, I called them, and they couldn’t hear my voice. So they obviously know they’re basically putting their hand in my pocket while I’m sleeping. The money was for rent. There was no warning nothing. Not even the Customer Service could save them when I finally got a hold of them. They put an immigrant on the phone with that English. Some of the story do not owe these people money or check your agreements. They will just get into your account without warning. I had full intent on paying that back. I’ve already paid them back several times. Something about that’s not right. How they are legally allowed to put their hand in your pocket and take your money without warning obviously, if you’re on MoneyLion getting in advance, you’re not really in the best financial situation they should know that.
We hear you, and we’re sorry for your experience! Let’s get it sorted out—just fill out this form and our Customer Advocacy team will jump in to help from there: https://mlion.info/customerhelp.
Be aware this company should not be in business! They stole 80 out of my account in one day . Customer service barely can speak English. I have tried to cancel service Tell them don’t want their service. I do not want their credit builder ever since then they’ve been stealing from My Account where they need to go to jail. Do not use the service. It’s no good. it’s a rip off. They’re not worth it. I recommend not to use it. I’m highly upset once someone can go on your account and they went into my savings
We are sorry to hear about your recent experience, and we'd like to see how we can better assist. Please complete this form by copying and pasting it into your web browser: https://mlion.info/customerhelp, and a member of our Advocacy Team will contact you directly.
They are AMAZING!! Always there for you when you need them in the “clutch” 🏆🙏
Big shoutout for hitting us with that five-star love and awesome review! You’re the real MVP of MoneyLion😎💸🌟
These people are criminals I didn’t even notice that I was making payments on some loan for several months. When I finally reached out to support this whole “loan” that they were taking payments for was kept almost entirely by them. Don’t link your account to this, they can’t be trusted with that access
We apologize for the experience you've had and want to see how we can assist. We will reach out to you directly via email to help resolve your concern. We look forward to working with you!
Money lion helped me out in the time of need
We’re totally blown away by your kind words and super grateful you took the time to write such a killer review. We hope you stick around for years to come!💗🙌🎉
No membership fees larger advance amounts
Thanks Shari for the shoutout! We bust our chops to hit the mark, and it’s awesome to know we nailed it for you🙌🤑
Money lion has been by my side since I downloaded it. I am a single mom of 3 with only one income and money lion has been so much help. We all have our tough times but now I can sleep at night knowing money lion is always there to help! I’ve got all my friends on the app as well. So worth it !
We are blown away by your kind words, and we really appreciate the time you took to write such a detailed review! We're very grateful for customers like you, and hope you stick with us for years to come!😇🫶❣️
I called with an issue and the agent did not care. Basically told me I was out of luck! Horrible customer service
We apologize for the experience you've had and want to see how we can assist. We will reach out to you directly via email to help resolve your concern. We look forward to working with you!
I've been using them for at least a year or more. Everything was going well, the amount that I could receive was increasing. The highest I believe was $750. All of a sudden it went from $750 to $50. When i reached out they said it was due to them not detecting my direct deposit from my job which has remained the same since I started using them. My direct deposit date was also the date of my repayment which they continued to receive on time. When i reach out to them they said that it was nothing that they could do. Very disappointed.
We apologize for the experience you've had and want to see how we can assist. We will reach out to you directly via email to help resolve your concern. We look forward to working with you!
I enjoy services from money lion if definitely came in handy when incase of emergencies ...
Thanks Donald for trying out our products and giving us the lowdown! We’re stoked to hear that you’re getting the most out of them. Keep the feedback coming!💯🏆
I have found no issues with Money Lion. The website spends a fair amount of time trying to get you more involved and therefore more costly... but that is to be expected and the services they offer are solid and well within the costs of the industry in general. If you are looking for a short term small dollar loan service, they are excellent, easy to deal with and highly affordable .
BRB, framing your review and hanging it in our office. Thanks for making us feel unstoppable!🏆💪
202 reviews matching