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Health & Medical

Monster Scooter Parts

65 reviews

4.765 reviews
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About Monster Scooter Parts

Data updated
Website
monsterscooterparts.com
Category
Health & Medical
Location
United States · Colorado Springs
Status
Unclaimed
Last 12 months
65 reviews
Replies to negative
100% (3/3)
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Is Monster Scooter Parts legit?

Monster Scooter Parts (monsterscooterparts.com) has a 4.7 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

P
Patsy Hardin · 1 review · Experienced 2026-07-10 ·

The phone call and ordering was very…

The phone call and ordering was very helpful. The seat assembly came quicker than promised. I am 74 and I watched 1 YouTube video on a similar model and was able to remove the broken seat and install the replacement on my husband's scooter in about 20-25 minutes!! Easy Peasy! I amazed myself! Thank you for positive experience!

Reply from Monster Scooter Parts2026-07-22

Thank you for your wonderful review! We're glad our team was able to help with your order and that the seat assembly arrived sooner than expected. Great job on the installation — we're happy to hear it was an easy and successful replacement! We appreciate your business!

G
Gail Vanscyoc · 1 review · Experienced 2026-07-17 ·

It worked for me

It worked for me. TY

Reply from Monster Scooter Parts2026-07-22

Thank you for your review! We're glad to hear the part worked for you. We appreciate your business and are happy we could help!

K
Kimberly Wehrmann · 2 reviews · Experienced 2026-07-16 ·

Installed but it's already starting to…

Installed but it's already starting to rust

Reply from Monster Scooter Parts2026-07-22

Thank you for your feedback. We're sorry to hear you're experiencing rust on the part so soon after installation. We appreciate you bringing this to our attention and would be happy to look into this further. Please reach out to our customer service team with your order details and photos of the affected area so we can assist you.

M
Madeline Woods · 1 review · Experienced 2026-07-08 ·

Part came and works as it should

Part came and works as it should. I would definitely reorder from this site.

Reply from Monster Scooter Parts2026-07-15

Thank you for your wonderful review! We're happy to hear the part arrived and worked exactly as expected. We truly appreciate your confidence in us and are glad to know you'd order from us again. We look forward to serving you in the future!

K
Katie · 1 review · Experienced 2026-07-10 ·

Perfect tread on drive wheels!

Ordering was easy and shipping was fast! The drive wheels worked out perfectly. Exactly what we needed. No more spinning balled wheel. I also ordered the castor wheels. They were really good wheels but didn’t end up working for our chair. Return was a breeze.

Reply from Monster Scooter Parts2026-07-15

Thank you for the fantastic review! We're delighted to hear ordering was easy, shipping was fast, and that the drive wheels were exactly what you needed. It's also great to know our return process made things simple when the caster wheels weren't the right fit for your chair. We truly appreciate your support and look forward to helping you again in the future!

A
Armando Montestruque · 1 review · Experienced 2026-07-12 ·

Great all-around service

Fast refunds, part arrived quickly and exactly as intended. 5 stars

Reply from Monster Scooter Parts2026-07-15

Thank you for the 5-star review! We're glad to hear your part arrived quickly and was exactly what you expected. It's also great to know you had a positive experience with our refund process. We truly appreciate your support and look forward to serving you again!

J
Jessica Frazier · 3 reviews · Experienced 2026-06-29 ·

I ordered the wrong sprocket I needed…

I ordered the wrong sprocket I needed the rear bolt and sprocket for a 250 Raven/Hawk motorcycle

Reply from Monster Scooter Parts2026-07-15

Thank you for your review. We're sorry to hear the sprocket you ordered wasn't the one you needed. If you haven't already, please reach out to our Customer Service team with your motorcycle's make, model, and year, and we'll be happy to help you identify the correct rear sprocket and hardware for your bike. We appreciate your feedback and hope to have the opportunity to assist you.

L
Lane Green · 1 review · Experienced 2026-07-01 ·

The parts were exactly what i needed…

The parts were exactly what i needed and shipping was fast.

Reply from Monster Scooter Parts2026-07-15

Thank you for your great review! We're glad to hear the parts were exactly what you needed and that your order arrived quickly. We appreciate your support and look forward to serving you again whenever you need parts in the future.

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Pissed Applicant · 4 reviews · Experienced 2026-06-30 ·

Product came damaged then I was sent an…

Product came damaged then I was sent an email saying that my refund was going to take three weeks and I am charged a restocking fee for your damaged product. I will never order from monster scooter. Should change the name to rip off scooter!! Charge me nearly 10.00 in Shipping as well!! Not getting any of this back either!

Reply from Monster Scooter Parts2026-07-09

We're sorry to hear about your experience. We want to clarify that customers are not held responsible when an item is received damaged. When damage is reported to our Customer Service team with the requested information or photos, we follow our damaged-item policy by offering either a replacement or a full refund, depending on the customer's preference and the circumstances. Restocking fees are not charged for products confirmed to have arrived damaged. If a restocking fee was assessed, it would have been for a return that was processed under a different return reason. We would appreciate the opportunity to review your order and ensure it was handled correctly. Please contact our Customer Service team with your order number so we can investigate and address any concerns.

K
Ken Kozak · 3 reviews · Experienced 2026-06-25 ·

They were able to eventually find the…

They were able to eventually find the parts I needed, 10 years after the lift chair was made! Nice, friendly staff!

Reply from Monster Scooter Parts2026-07-08

Thank you for the wonderful review! We're so glad our team was able to track down the parts you needed—even for a 10-year-old lift chair. It's always our goal to help customers keep their equipment running whenever possible. We appreciate your kind words about our staff and thank you for choosing Monster Scooter Parts!

A
Art · 1 review · Experienced 2026-06-25 ·

Fast and reliable service. Exact parts needed.

Needed specific parts for a scooter

Reply from Monster Scooter Parts2026-07-06

Thank you for your review! We're glad we had the specific scooter parts you needed. We appreciate your business and hope to help you again whenever you need replacement parts!

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Phil · 2 reviews · Experienced 2026-07-01 ·

Had the part I needed

Had the part I needed at a reasonable price. I received my parts without a problem. I will be using them again.

Reply from Monster Scooter Parts2026-07-06

Thank you for your kind review! We're glad we had the part you needed at a fair price and that everything arrived without any issues. We truly appreciate your support and look forward to helping you again in the future!

J
Joseph Murphy · 3 reviews · Experienced 2026-06-24 ·

It was an obscure part and they had it…

It was an obscure part and they had it lower price than anyone else. It came in a few days, fast shipping on their part. Definitely recommend!

Reply from Monster Scooter Parts2026-07-01

Thank you for the wonderful review! We're glad we could help you find a hard-to-locate part at a competitive price and get it to you quickly. Your recommendation means a great deal to us, and we truly appreciate your support. We look forward to helping you again whenever you need replacement parts.

p
philip michaud · 2 reviews · Experienced 2026-06-24 ·

correct replacement part at a good price

Reply from Monster Scooter Parts2026-07-01

Thank you for your review! We're glad you found the correct replacement part at a great price. We appreciate your business and are happy we could help get you what you needed. We look forward to serving you again in the future.

H
Howard Rumpeltin · 2 reviews · Experienced 2026-06-02 ·

easy off- easy on

Reply from Monster Scooter Parts2026-07-01

Thank you for your review! We're glad the replacement process was quick and easy for you. We appreciate your support and are happy to hear everything went smoothly. Thanks for choosing Monster Scooter Parts!

M
Michele Gale · 2 reviews · Experienced 2026-06-09 ·

Exactly what I needed at a fair price

Exactly what I needed at a fair price. I was able to find and order my batteries quickly. I was surprised how many parts you carry. I think I could rebuild the whole scooter if I had too! Shipping was prompt. Batteries work great. Thank you!

Reply from Monster Scooter Parts2026-06-29

Thank you for your wonderful review! We're glad you found exactly what you needed at a fair price and that the ordering process was quick and easy. It's great to hear the batteries are working well and that shipping was prompt. We truly appreciate your business and look forward to helping you again!

T
Thomas Kates · 4 reviews · Experienced 2026-04-01 ·

The part didn’t work

The part didn’t work. I wanted a refund but was denied.

Reply from Monster Scooter Parts2026-06-29

Thank you for your feedback. We’re sorry to hear the item didn’t meet expectations. In this case, a return was authorized and return labels were provided. Once the items were returned, the refund was processed in accordance with our return policy, including the standard restocking fee. We appreciate your understanding and are here if you need any further assistance.

J
Julie Jantzen · 3 reviews · Experienced 2026-06-26 ·

Good service…

The charger got here quickly and works great. Good service.

Reply from Monster Scooter Parts2026-06-29

We really appreciate you leaving us a positive review! It’s great to hear you were happy with the charger and your overall experience. Thank you for choosing Monster Scooter Parts and for sharing your feedback with others.

m
mcc · 11 reviews · Experienced 2026-06-16 ·

Great service and fast too!

I ordered a replacement cup holder for my power chair from Monster. It came very quickly! On opening the package, I had ordered the wrong piece. I emailed the company and was informed of not only the process for returning the part for a refund, but also they paid for the return shipping. Additionally, they sent me the correct part number for my power chair. It was a great experience overall.

Reply from Monster Scooter Parts2026-06-29

Thank you for your wonderful review! We're glad your order arrived quickly and that our team was able to help get you set up with the correct part. We appreciate your kind words and are happy you had a great overall experience. Thanks for choosing Monster Scooter Parts!

C
Chaddilac · 1 review · Experienced 2026-06-19 ·

Great products and great prices

Great products and great prices! They shipped fast and we're exactly what I was looking for.

Reply from Monster Scooter Parts2026-06-29

Thank you for your great review! We're glad you found exactly what you were looking for and that everything arrived quickly. We really appreciate your support and look forward to serving you again!