Motowheels.com (motowheels.com) has a 3.3 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 34% give 1 star; The business has not yet replied to negative reviews; 60 of them were added in the last 12 months. Last updated 2026-08-10.
Can’t tell if these guys are even in business. I ordered a brake lever guard, which they sent. I meant to order clutch side so I tried to navigate a needlessly complicated return process, sent it back on my dime, asked for the clutch side and offered to pay restock; zero communication. Left a message… no call back, no email, no lever…. Nada.
Accurate parts description and great customer service.
Go to place for Ducati parts. Excellent customer service, good in stock selection, prices, and fast shipping. Appreciate you!
Excellent communication with customer service when there was a mistake in my address. Immediate shipment. No problems whatsoever. Not a first time customer and i will definitely buy again! Many thanks
I got the clutch slave cylinder I ordered, so no issues there. I am disappointed by their communication tho. I never got a confirmation email, or any communication for weeks. I called and they said they had just got them in stock and would ship it out right away. And I did receive it a few days after calling.
No shipping details after a month. I was told they were waiting on a supplier. I contacted the supplier directly who confirmed the part was in stock
Was not disclosed on their website that they were closed for a week upon ordering and sending emails.
I ordered a product from them that showed in stock online. I was charged as soon as my order went through. I received no communication from them until I threatened to do a chargeback. I waited a few days, but never received an order confirmation after my order. It was total radio silence. I contacted them through their chat and received no response. I left and voicemail and received no response. I waited another few days and tried again. No response. A week after my order, I sent an email and let them know I considered the transaction fraudulent and was going to do a chargeback. Two days later, nine days after placing the order, I got an order confirmation and tracking number. No apology or explanation. Avoid this site.
I would not recommend this shop unless you only need your product 'eventually'. When I made my order I was sent an automatically generated email with no information on expected shipping or links to track shipping. A phone number is given, but nobody ever picks up or responds to your voicemails. If you email to inquire about your order, you get an auto-reply thanking you for contacting them, but never an actual response. I did eventually get my product, after a little over a month, but due to the lack of communication I would never order from them again.
My order got back ordered due to supply issue with manufacturer. This in itself is not an issue however motowheels never told me this, I had to reach the manufacturer direct to find nd out. Motowheels took my money and when I email the only response I have received is that the order is “processing” I ordered the part 2 months ago now and still haven’t received any further communication from Motowheels.
Awesome and fast
I ordered a tank sealing kit for a motorcycle gas tank and that was a month ago. I had to call and leave a message wondering when my order will arrive, I got a call back a few Days later telling me my product was on back order.
I still havnt received my product do you did HORSE SHIT I will tell everyone not to order from you
Repeat customer. Quality aftermarket parts.
Never got what I ordered. Just about ready to complain.
Never got my part and when I asked for a refund via email was ignored and talked to a person by phone and then nothing.
61 reviews matching