Motowheels.com (motowheels.com) has a 3.3 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 34% give 1 star; The business has not yet replied to negative reviews; 60 of them were added in the last 12 months. Last updated 2026-08-10.
Ordered some DBK carbon fiber parts for a Ducati Monster 937+. Motowheels was kindly able to hold a sale price for a few extra days when I purchased them. Items shipped in a reasonable amount of time, the finish and quality are very good and the fit so far has been spot on. I haven't fit all pieces yet but no reason to think I will have any issues.
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matt zwicker · 4 reviews · Experienced 2025-09-26 ·
★★★★★
this website is a scam
this website is a scam, order never shipped. Tried emailing and calling no response. If you want to give your money away, please order from this fake company.
I placed a very expensive order (SC Project CR-T exhaust for Yamaha R1, Order No. 2215066) worth $1,711 USD, and it’s been over 6 weeks and I have received absolutely nothing.
I’ve called multiple times and no one ever answers. I also sent more than 10 emails and never got a single reply. The lack of communication is total, and it feels like they are deliberately ignoring customers.
A serious company does not operate this way. This feels like a complete scam: they take your money, never ship the product, and provide zero explanation.
If you are thinking about buying from this site, DON’T DO IT. Save yourself the money and the frustration.
Order: #2215066
Amount: $1,711 USD
Item arrive after a month. The person said at the beginning it would take at least 4 weeks which I was fine with it. After 4 weeks I sent a message asking about any news and the person had no idea about where the item was and when it will arrive.
Luckily arrived shortly after, but zero communication, zero knowledge about customer service.
Be aware
Website was very easy to navigate. Lots of hard to find go-fast parts for older Ducati’s. Great prices and fast shipping. Will definitely use MotoWheels in the future on my Ducati builds.
The items I ordered never arrived and I am still waiting. When I ordered the items they showed as in stock at time of order now that has changed to on back order. When I attempted to make contact over the phone to get further assistance no one has answered.
I ordered 2 DID master links and waited 2 weeks before inquiring about the order. I left two messages several days apart and never received a response. I disputed the charge with my bank and decided to call a third time. A friendly woman answered and said they didn’t have the part and were looking for it. She refunded my order within a few days. Why are they selling parts they don’t even have? I should have read the reviews of MotoWheels before ordering. Not getting a response is apparently a common thing with them. Won’t be buying from them again. 2 stars seems generous, but they did give me my money back.
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Michael · 2 reviews · Verified · Experienced 2025-07-26 ·
Ordered mirrors for my bike that the site said would fit my bike. It took 4 weeks to get the package. Just for the mirrors not to fit. No answer on phone line and no response to the now 4 emails ive sent. This company seems to be a sham. Still jave yet to hear back k about how to return and get a refund. Worst company on the internet. 👎👎
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Mike - Over The Moon Unltd. · 4 reviews · Verified · Experienced 2025-07-26 ·
Bike was clean, in fine condition and fully fueled. Easy check in, and was on my way. Needed to return bike in evening and owner said no problem. I would recommend this program and this owner.
Part came in and looked good. Went to finally install it on my buddys bike this weekend and it leaks. It leaks bad at the hose nipple. Sucks but at least we had to original and it wasn't the cause of the leak. Tried saving money and got let down. Just buy an oem one.
I ordered coils. They were supposed to come yesterday or today. They didn’t come. They were on tracking. Said they were on Philadelphia yesterday morning and would be here yesterday. They still didn’t come today. Could you check where they are at from your end. If unable send me a new order of two coils. I have no phone number to call you. Could you give me a number to contact you. Mine is 610 428-0382 thank you. John Tapler
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Michael Rutherford · 1 review · Experienced 2025-08-14 ·
★★★★★
Great tech support
I spoke with the owner last night in depth about a clutch issue on my Ducati 1098 and he was extremely helpful in helping me troubleshoot my problem. I didn’t even buy the clutch from him.
I found the receipt and just gave him a call.
I will definitely be using his shop in the future.
Best regards Scott Rutherford