Mountain Crest Gardens (mountaincrestgardens.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is good. 78% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; 36 of them were added in the last 12 months. Last updated 2026-08-10.
Despite the intense heatwave here in central California, 8 plants that I ordered arrived in good condition via USPS. They were potted and watered thoroughly with great result, and seem to be thriving. Not my first order from MCG. Always pleased. Wish I could post their pretty potted selves.
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Madelyn Perry · 2 reviews · Experienced 2025-06-25 ·
★★★★★
My plants arrived wilting and stressed…
My plants arrived wilting and stressed from shipping. I emailed support and sent them the photos of the plants but never got a reply. I recommend to not order any plants during summer weather if the plants don't do well with heat.
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Keith · 1 review · Experienced 2025-06-18 ·
★★★★★
Package very well all plants were in…Happy planting
Package very well all plants were in great shape and instructions were very clear. Great quality
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Elizabeth gunn · 1 review · Experienced 2025-05-04 ·
★★★★★
This company was great 4 or 5 years…
This company was great 4 or 5 years ago. Unfortunately the bigger they became the less satisfying the products they are sending out. I have received plants with mealy bugs on them twice now. They also removed the hen and chick assortment and a lot of the cutting section. The last time I spent 100$ on the plant assortments and mystery plants. I received multiples of the same plant and they were packed loosely in peat moss and not a fast drying succulent mix. They had just been divided or barley rooted and set in these pots. It was a huge mess in the shipping box with plant pieces and dirt everywhere. Not worth the increase in cost especially when they send mealy bug along with it.
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Steve Harris · 1 review · Experienced 2025-05-27 ·
★★★★★
Plants arrived in good time and good…
Plants arrived in good time and good condition. Very pleased
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Mary · 6 reviews · Experienced 2025-05-28 ·
★★★★★
Beautiful Plants
Plants were healthy and looked well. Wrapped nicely.
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Carrie · 3 reviews · Experienced 2025-05-27 ·
★★★★★
Multiple Issues
I didn’t like that the website kept emptying my cart as I was trying to decide what to buy over a period of a few hours. I am disappointed that the order was shipped over a holiday weekend. It should have been shipped earlier or waited until after the weekend. Lastly, I am very disappointed that one of the items is grafted when neither the description or photos stated or showed it to be grafted.
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Sarah Hunt · 1 review · Experienced 2025-05-24 ·
★★★★★
They arrived in perfect condition
They arrived in perfect condition. Already planted them and can't wait for them to spread out and produce more chicks.
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Susan Lynn · 7 reviews · Experienced 2025-05-20 ·
★★★★★
I’ve ordered before and I’m never disappointed!
I’ve ordered before and, like always, plants come well packaged, in perfect condition and ready to plant and enjoy! I highly recommend Mountain Crest Garden, especially for healthy, unusual or plants hard to find locally.
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Rita Romero · 1 review · Experienced 2025-05-09 ·
★★★★★
They are small, but I’m happy to watch them grow.
I received my order. It was packed very well. There was no damage to any of my new babies. I already have a tiny little pink flower on one of them. It made my day. Thank you
Delayed delivery for no reason - arrived AFTER event
Ordered 120 succulents for a Mother's Day event at our elementary school. The succulents were not shipped out the week they were supposed to, and now we are still waiting on them. They will arrive 2 days AFTER the event, leaving 120 children without presents for their moms. Their customer support has not been helpful.
After spending $1000s with them over the years for this project, we will be taking our business elsewhere. Beyond livid!
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Susan · 1 review · Experienced 2025-04-29 ·
★★★★★
Plants are lovely but....
Plants are lovely! They shipped well! Just took forever to get and I was dissapointed as I had an Earth Day event with customers and had to go and pay top dollar for a lesser product. I think the website/shipping details are a bit deceiving. I ordered on April 18th and got them on the 29th
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Renee · 1 review · Experienced 2025-04-17 ·
★★★★★
My succulents were shipped on April…
My succulents were shipped on April 17th and I have not received them. The tracking is getting further away from me.
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Phil · 1 review · Experienced 2025-04-13 ·
★★★★★
Small can be deceiving
This was my first (but not my last) purchase of houseplants. Being retired and no longer driving, it is difficult to find "new" plants. I received 2 small (almost tiny) pots of a mlticolor succulent and just shook my head. I gave them some water and put them near a bright window and within 2 days they were a healthy size and shape and displaying their colors!
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Elizabeth · 2 reviews · Experienced 2025-04-14 ·
★★★★★
Beautiful, Healthy Plants
Mountain Crest Gardens has been my go to plant shop for many years now. They have a great selection, great price for great products & excellent customer service. I have recommended MCG to many friends & family & will continue to do so.
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marglow · 1 review · Experienced 2025-04-11 ·
★★★★★
Mountain Crest Gardens is the ONLY…
Mountain Crest Gardens is the ONLY place I will order succulents and Cacti from, they have great prices and do a perfect job of packing all the little plants.
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Stacy · 2 reviews · Experienced 2025-04-01 ·
★★★★★
I really love the selections I was sent. It did take a long time to receive feedback on my message about stressed plants, but I eventually got a response and look forward to placing more orders!
I really love the selections I was sent.
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SUSAN ANTHONY · 5 reviews · Experienced 2025-03-28 ·
★★★★★
All my succulents were healthy and…
All my succulents were healthy and great when I received them
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Robert Lohman · 11 reviews · Experienced 2025-03-14 ·
★★★★★
Fabulous 👌
Outstanding quality succulents better than expected 👏