Dead plants
Dead plants, bad customer service. Lackluster replacements.
About Mountain Crest Gardens
Data updated- Website
- mountaincrestgardens.com
- Category
- Home & Garden
- Location
- United States · Fort Jones
- Status
- Unclaimed
- Last 12 months
- 36 reviews
- Replies to negative
- 0% (0/13)
Do you own Mountain Crest Gardens? Claim this profile for free and start replying to reviews.
Is Mountain Crest Gardens legit?
Mountain Crest Gardens (mountaincrestgardens.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is good. 78% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; 36 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Sent to someone else's address!
The problem was the plants were shipped to someone else's address. The only address I have ever given Mountain Crest was my actual address. Instead, I tried alerting them to the fact that the tracking information had the plants going to a PO Box hours from my city of residence. They were not helpful and would not help - with the only help being a credit. The plants were sold out so I lost out.
My 8 Sedum spurium Tricolor plants sat…
My 8 Sedum spurium Tricolor plants sat in the mailbox all day long until the next day. They looked pretty sad when I opened the box, but I watered them and the next day they looked great! Thanks!!
Disappointed One of my plants arrived with wet soil…
One of my plants arrived with wet soil and part of the stem is soft. I contacted your customer service but there was no offer to replace the plant.
I found just the right plant
I found just the right plant! Shipping was fast, I live in SW Florida, packaging was super good and protective and it’s a good thing cause the US Postal service put it in my 150 degree mailbox upside down! The plant recovered from shipping in 2 days and looks great!
They arrived in great condition..
They arrived in great condition... thank you
Totally satisfied customer!
Have been purchasing succulents from Mountain Crest for a couple of years now. Succulents have become an obsession! Every single time, the plants arrive here in Maine in beautiful shape! I am totally a lover of Mountain Crest❤️
Will definitely buy from this company again!
Plants were extremely well-packaged. None were broken, even though the delivery driver handed them to me upside down (arrow pointing down that said live plants). The plants themselves were beautiful, healthy, and had such nice colors. Thank you for an incredible experience!
Succs Rule
I moved way far north to the upper peninsula of Michigan (from Tucson!) but have not lost my love of succulents. We have no grass, by choice, and today I planted 18 of the tricolor stonecrop to help cover the mass expanses of sry sunny sand! The only native stonecrop for the UP is only shade tolerant.....so I am definitely mixing cultivars with natives. We are about 70% native. Wish you all would offer more native options. It is up to us to save our yards.
Repeat customer!!
I’ve ordered several times before and I’m never disappointed, packaged perfectly and some I’ve had for a year or longer and still doing well!
Best Place to Buy Plants
To start off, Mountain Crest Gardens has a great website! Whatever kind of plant you are looking for it is easy to find. They have many categories to choose from. It is easy to put in your order and the plants come relatively quick. They are well packaged so that they don't get harmed and they always come in good condition. Even though I tell myself I can't buy anymore plants as I don't have the room I always find something at Mountain Crest Gardens that I just can't live without!!
Sent as gift and well recieved
Very cool healthy plants
It was easy and they delivered quickly
It was easy and they delivered quickly. Only regret was that I should have ordered planning dirt. Next time.
Mountain Crest has never failed to deliver beautiful plants.
Mountain Crest has never failed to deliver healthy, beautiful plants. I have been ordering from them for years and I am always pleased with them. Thank you Mountain Crest!
Debate no more - you will be glad.
Another wonderful assortment to add to my collection. Always arrive in great condition, carefully-packaged, labeled and gorgeous! Quick shipping and delivery from the folks at MCG. The only place I shop for succulents and cacti. Fabulous :)
Healthy plants. Good packing.
Shipping and packing really good. Cute little plants.
fast delivery and plants in good condition
Plants arrived in good condition but I suggest wrapping pots so soil doesn't come out during shipment. I opened upside down and had to replace all the soil back in the pots. Prompt delivery. Especially like the Sizzle Frizzle. Unusual.
Never a misstep
I get my plants when promised. They are securely packed so they are in great health when they arrive. The only reason I ordered this time was I’d lost a goats horn to a wind storm. They are one of my favorites. But I’ve simply never had a negative experience with Mountain Crest. I appreciate that there is at least a little info on care so I know what I’m getting into before I order.
I always know that my plants are going…to make me happy!
I always know that my plants are going to be the best they can be when I shop at Mountain Crest Gardens! They are doing great & showing growth already.