Excellent service
Excellent service, communication and follow through with Excellent packaging and quick shipping
About Mountain Crest Gardens
Data updated- Website
- mountaincrestgardens.com
- Category
- Home & Garden
- Location
- United States · Fort Jones
- Status
- Unclaimed
- Last 12 months
- 36 reviews
- Replies to negative
- 0% (0/13)
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Is Mountain Crest Gardens legit?
Mountain Crest Gardens (mountaincrestgardens.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is good. 78% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; 36 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Fantastic guidance & beautiful plants
My coworkers & I were looking for a large succulent arrangement to give to our boss for her upcoming work anniversary. I wasn't really finding what I wanted to I reached out to Mountain Crest Gardens to see if they'd provide some guidance on how many plants & which ones to pick. They responded with a wonderful guideline of how many & which type of plants would be great. We picked out plants from there. They shipped fast & were packed perfectly. And they're beautiful!!! The arrangement looks fantastic. I will definitely continue to support this business!
The 6 plants arrived promptly and in…
The 6 plants arrived promptly and in excellent condition! The Blue Chalk plant was a bit rough looking, droopy and wilted. A little water and a good night's sleep and now he looks great! I highly recommend Mountain Crest Gardens. The prices were reasonable also.
Received quickly
Received quickly, packaged well, all in good shape. Will definitely buy again from this shop.
Love
Love, love, love your company.
As a first-time buyer
As a first-time buyer, I was a little nervous ordering succulents all the way from California to New York, especially when the shipment was slightly delayed. I was concerned about how they would arrive, but I couldn't be happier! Every succulent was in perfect condition—beautifully packed, healthy, and with strong, well-established roots. It's obvious the seller takes great care in preparing each order. I highly recommend this shop and will definitely be purchasing again!
All good. All great!!
All good. Once again MCG has delivered in every way. Their plants are unsurpassed. The opportunity to purchase hundreds, probably thousands, of varieties of succulents, cacti and more is very exciting to me and something I have enjoyed immeasurably. Can’t wait to place my next order. Packaging and shipping experiences are top notch as well. I would encourage anyone wanting to participate in growing and collecting succulents use MCG as their source for the plants.
Ordered two (was max allowed) of a…
Ordered two (was max allowed) of a plant, they only sent one, but I still had to pay full shipping. They never gave me a chance to cancel the part order.
Sweet little plants
Quick shipping although VERY dry. Happy with the quality. Thank you.
Never got the plant
Never got the plant. Received a refund instead. Have no idea why.
All my plants were in great shape
All my plants were in great shape. They pack them very well. I'm very satisfied!
Plants promiseMost of plants arrived well
Most of plants arrived well
False pictures of plant quality
The pictures does not represent what you will receive. I got a 100 half dead, wilted, beaten down plants that were supposed to be in 2" pots and rooted in soil. The soil was dust which had fallen out during transit leaving bare roots. Many with broken stems and leaves. With so many online retailers in this category, one has to wonder how they stay in business with such a poor quality of product. I will not buy from them again.
Received plants timely
Received plants timely. Plants were beautiful good quality.
ZERO customer service
ZERO customer service. NO ability to speak to a person; if you call you have to leave a voice mail. I requested numerous times via email and text to speak with a person; I was told there is no way to speak to a person. I will not order from them ever again. The ability to talk to a person is customer service 101.
Wasn't impressed with the tiny cuttings…
Wasn't impressed with the tiny cuttings you sent. Not the varieties. You've done much better in the past.
I was very grateful for a timely…
I was very grateful for a timely delivery after making a change in the date. Plants packed with care & look great!
There was no mention of the type of…
There was no mention of the type of succulent I received. I had to look them up on Google. Hopefully I got them right.
They were packaged beautifully and they…
They were packaged beautifully and they look wonderful. I am ordering more today. You've got me hooked up!
Disappointed
The plants I received didn’t look anything like the pictures on the website. I’m so disappointed as they were a birthday gift for my daughter.