Kept me updated on my order throughout…
Kept me updated on my order throughout the process
Murphy Industrial Products, Inc. (murphylift.com) has a 4.8 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 45 of them were added in the last 12 months. Last updated 2026-08-10.
Kept me updated on my order throughout the process
Easy to order. Order delivered quickly.
I called to ask a question about their product and got help right away.
I received a 10' e-track today that is extremely beat up. There are scratches over the entire track and the packaging is ripped to shreds.
Hello Joel, We are sorry to hear that you received damage product. We have sent you an email and placed a phone call about this to get this mishap resolved with a replacement. It seems that the product was damaged in transit. Please feel free to reach out to [email protected] or give us a call at 866-848-2032 and we will be happy to help you out.
I purchased Pewag security chain and sleeves from Murphy, and the entire experience was great. Neal took his time on the phone guiding me through my order and answered all my technical questions without hurrying mem I could tell he understands the products wellm Everything arrived on time and exactly as described. that kind of knowledgeable, patient support is difficult to find. will definitely order from them againm
Excellent website with good inventory had what I needed in stock. I neglected to order something and didn’t notice it till after I had checked outso I called and got excellent customer service and they were able add to my order and reduce further shipping cost. The product is quality and my overall experience was exceptional.
Item arrived on time and is good quality.
There was an issue with one of the items not being shipped with the order. The issues was remedied right away and the item was shipped right away.
I ordered my cable slings with the hope they would ship the same day for an upcoming job on the weekend... I didn't receive an email showing that it had shipped so I called and talked to them. They were extremely helpful knowing that I needed them for the weekend, so they shipped them 2nd day air to me on their dime!!! So, I was able to get my job done using the new slings. I was very impressed with their customer service and help tracking my package. I would give them more than 5 stars if I could!!!!!!! Thank you, Darrell
Hello Darrell, Thank you for the kind review and we are happy you received your order on time! Please let is know if we can help with anything else!
provided excellent service on a mislabled product honored on line price and shipped immediatly. Great service would use again and recomend to others
Fast shipping, good communication, will buy from again 👍
Very knowledgeable, shipped quickly, excellent quality. All around great experience and would definitely order from them again!
Order arrived as ordered and on time. Good job.
fast free shipping. decent price. All good - will be back
I was having trouble finding the chain I needed locally. On your website, I was able to find exactly what I needed. It was delivered to my doorstep within 2 days using the standard free shipping. That’s exactly what I needed to get my job done quickly and safely. Thank you.
Murphy is always fast and professional. Quality products and good pricing.
Quick response to my special order. Good price. Got exactly what I ordered. Worked great.
I ordered Pewag security chain and sleeves from Murphy, and the whole experience was great. Neal took his time on the phone walking me through my order and answered all my technical questions without rushing me. I could tell he knows the products well. Everything arrived on time and exactly as described. That kind of knowledgeable, patient support is hard to find. Will definitely order from them again.
That you for having good and fast service.
63 reviews matching