Fanny was very prompt in assisting me…
Fanny was very prompt in assisting me with the documentation needed.
About MWR Life
Data updated- Website
- mwrlife.com
- Category
- Business Services
- Location
- United States · Fort Lauderdale
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 92% (11/12)
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Is MWR Life legit?
MWR Life (mwrlife.com) has a 4.2 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Business Services and its reputation is good. 81% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 92% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
If it’s too good to be true……then it’s too good to be true!
As the saying goes! If it’s too good to be true, it’s too good to be true! Many upline BS making out they are travelling all over the world which is a red flag as they are just a MLM in disguise. Be warned not to get burnt!
Reply from MWR Life2026-04-01
Edit April 03 Thank you for sending your informations. What I see is that you are a customer and an independant distributor with us since January 26. What happened to you ? I have been looking at your requests to the support as a customer and I don't see any trouble : - January 2026 : you were blocked because our security system suspected a possible fraud. It was not and you were unblocked the same day. - February 2026 : You asked to change the dates of your hotel booking. It was not possible (no availability) then, following your request, we cancelled it and you were refunded the same day. - March 2026 : despite the fact that you checked on different platforms the availability of your booking, it was not. Our Support agents took contact with the hotel and they received the confirmation that they had an electrical problem. We didwhat was needed to get you fully refunded (confirmed the day after). For any reason, you decided to stop paying your membership and I don't see any message regarding this subject on the Support's tickets. It appears that, instead of any explanations, you directly decided to let a 1 star review here! Strange way of acting! As a Distributor, the question is : why did you decide to join ? And a second question is : did you ever read the FAQ in which you can get many legal informations, including what the difference is between us and an illegal pyramidal system? I guess not, obviously. In any case, the Support Department remains at your disposal if ever you get any questions. Initial response: Thank you for this review. Unfortunately, it is completely unfounded, unless you can provide some evidence to back up your claims. We’d be happy to hear it! We’re used to these baseless reviews, most often created by unscrupulous competitors who, unable to compete with us, post defamatory reviews without any concrete evidence. But yes, it’s beautiful and it’s true—but above all, please understand that this isn’t for you… because it’s clearly not for people like you.
Isabel She was very attentive to my…
Isabel She was very attentive to my questions and quickly provided me with the information I needed. Thank you for your concern.
MWR Life customer service is simply the…
MWR Life customer service is simply the best. I went on Mediterranean Cruise life experience and every single detail was well planned and thought of. I would like to thank Danyer for creating a WhatsApp group for everyone who went on this life experience and for handling all our queries very promptly. It was my first ever cruise and I can't be more happier that it went so smoothly thanks to MWR Life customer service. I tend to get stressed about everything, but Danyer made everyone feel at ease. There was nothing you couldn't ask and it was always answered. We even had our own check-in desk at the port and Danyer even arranged a cake as it was my mum's birthday. Our customer service truly goes above and beyond.
1 of the best customer support I had…
1 of the best customer support I had ever met! Fast, less than 2h, fair.
Isabel was very helpful and was able to…
Isabel was very helpful and was able to answer all my questions and concerns without having to get back to me by creating a ticket
Horrible company
Horrible, terrible, worse customer experience ever! Please think long and hard before you become involved with this company who puts out misinformation, takes zero responsibility for it AND then lies and defames your character because they do not want to take accountability. Edited: anyone reading this can tell I’ve proven the legitimacy of my review simply by reading their response. Horrible horrible horrible company. Be leary of a company who cannot take responsibility and especially for one who has zero customer service.
Reply from MWR Life2026-03-21
Hello, Edit April 1st : It’s interesting to note that you didn’t respond to Trustpilot’s request, which would have helped verify that this review is based on a genuine experience! Making anonymous claims without any real evidence is worthless. Initial answer : This review is of no interest and doesn't deliver any useful information to consumers. Unless you can provide any evidence to back up your claims? Which we doubt! Perhaps you are simply one of those competitors—often operating illegally—posting here with a new profil just created in purpose, whose only recourse is to make defamatory statements based on no real experience. We are glad you are not one of us, as we absolutely do not condone this way of doing business.
I had questions on the Price Guarantee…
I had questions on the Price Guarantee and Fanny with customer service was excellent. She is very knowledgeable and very kind.
I saved $15 on my dinner bill with a…
I saved $15 on my dinner bill with a coupon, it works
I had a very negative experience!
I had a very negative experience with this company. From the beginning, I was provided with misleading information regarding pricing and services. The actual prices on the platform were very different from what was promised during the registration process. Additionally, a payment was presented as a monthly subscription, but later it was classified as a non-refundable “token purchase” without proper explanation. I cancelled within 14 days and did not use any services, yet I only received a partial refund and had to repeatedly follow up. Some of my questions were ignored entirely. Overall, this experience shows a lack of transparency and poor customer support. I would advise others to be very careful.
Reply from MWR Life2026-03-21
Hello, this review is of no interest and doesn't deliver any useful information to consumers. Unless you can provide any evidence to back up your claims? Which we doubt! Perhaps you are simply one of those competitors—often operating illegally—posting here with a new profil just created in purpose, whose only recourse is to make defamatory statements based on no real experience. We are glad you are not one of us, as we absolutely do not condone this way of doing business.
Fanny was very helpful by explaining…
Fanny was very helpful by explaining how the flash deals work. I am blessed that we had an amazing experience with the flash deal we booked in maui. Amazing.
carla responded quickly and made the…
carla responded quickly and made the required change
It was fast and profesional.Thank you.
Elite Turbo - Excited but I would rather go back to Hilton.com or another site
I signed up with Elite Turbo and was excited about the concept of this platform. I have been in IT and have also managed travel sites like this before. I am not able to get anyone on the phone to talk to, emails take weeks to get answered and when I talk to customer service, I know what's wrong and I have to guide them. All of the hotels that I have wanted to stay at are not listed on the site when I search for them, however, they are able to find them. I have to ask for the link and they provide it to me but that's after them telling me steps that are not going to help me like logging out of my account when nothing was done. Then after asking more questions, I was told that they reached the limit time on the chat and ended the conversation.
Really appreciate your help supporting
Really appreciate your help supporting It helping me in seconds 🙏 Thanks 🙏
Quick reply and Agustin helped me with…
Quick reply and Agustin helped me with my questions! Great service!
Today I had a querry about my monthly Fees and annual fees.
Today I had a querry about my monthly fees and annual billing. So I contacted support system of MWR life and it was resolved with in 5 minutes, thanks to Agustin, who helped me. Thank you Chitra
Solved the problem simply and very…
Solved the problem simply and very quickly.
Wanted an excuse to road test the TA…
Wanted an excuse to road test the TA app before even leaving the country. Booked a wax museum experience for myself and my daughter. Saved a few euros and generated travel credits. More importantly the 4 walls if the wax museum were there and we created some amazing memories without even leaving the country. Great first experience!
Agustin helped me figure out where the…
Agustin helped me figure out where the problem is . Thank you Agustin