Carla Review
Carla was super helpful in attempting to get one of our downline's credit card to run to update her suspended account.
About MWR Life
Data updated- Website
- mwrlife.com
- Category
- Business Services
- Location
- United States · Fort Lauderdale
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 92% (11/12)
Do you own MWR Life? Claim this profile for free and start replying to reviews.
Is MWR Life legit?
MWR Life (mwrlife.com) has a 4.2 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Business Services and its reputation is good. 81% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 92% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
account and how it work
Agustin took the time to listen to what i was looking for and he fix the thing i ask and he explain to me about some of the stuff i wasn't sure about.
Agustin is the best
Assistant was very helpful
Stacya was excellent and helped
Stacya was excellent and helped Me with a speedy response and got all done for me… thank u so much! Absolutely best customer service!!! They need to get a raise
Lucia was very helpful
Lucia was very helpful, and understood the question straightaway
Great service
The service was great and fast and easy and Stasya made exactly what i needed urgently thank you very much 🙏
Thank you Agustin.
Agustin was very quick on answering my questions and was very helpful . Than you very much
Extremely poor support and unexplained charges
I received an unexpected debit of $75.55 from my MWR eWallet with no clear explanation of what the charge referred to. I immediately contacted support via email and, after receiving no answer for three days, also reached out through the WhatsApp support number. Still no response. A company that manages customer funds should provide clear communication and timely support. Instead, I am left with an unexplained withdrawal and zero assistance. This level of service is unacceptable, and I will update my review only if the issue is resolved properly.
Reply from MWR Life2025-12-15
Hello Stefano, You contacted us on Thursday, 11 December 2025, and immediately received an acknowledgment confirming that we had received your questions. That message also included several links intended to help you find answers. On Saturday, 13 December 2025, one of our agents sent you a detailed explanation by email. On Sunday, 14 December 2025 (yesterday), you replied to that message with further details about your questions. These facts clearly confirm that you received our emails and that your request is still being handled. You have not been left without assistance, and your ticket remains open. Under these circumstances, could you clarify your objective in claiming that you received no response or that our level of service is unacceptable? Please also note that you have both a sponsor and an upline who are available to assist you. We will contact them to support you, as it appears you have not reached out to them directly.
Attention système pyramidal
Reply from MWR Life2025-12-09
Attention faux avis ? Bonjour, votre avis est non fondé, non argumenté et sans valeur. Il serait pourtant intéressant de connaître l'état de vos analyses sur le sujet et pourquoi nous serions un système pyramidal. Pour vous aider un peu, nous sommes enregistrés dans plusieurs pays, dont la France depuis plus de 8 ans. Vous imaginez bien que si nous étions un système pyramidal nous aurions fait l'objet de nombreuses plaintes, et aurions été fermés par la DGCCRF. Mais comme nous répondons à tous les critères légaux, et que nous y veillons, nous ne souffrons d'aucune condamnation, infraction ou amende. Mais peut-être faites-vous juste partie de ces concurrents qui, eux, sont dans l'illégalité totale, et que nous gênons ? En tous cas nous n'avons aucun "Essayeur Pro" ni comme client ni comme distributeur chez nous.
Quick and helpful
Fanny was very helpful and got me the information I needed. It wasn't what I wanted, but it was the right information. :)
Thank you very much for your help…
Thank you very much for your help always the best and very fast.
Accesibile platform
Accesibile platform, am using it for 3 months already for flights, e-sims, hotels and activities. Very satisfied and will recommended to others too!
I have traveled with MWR Life twice and…
I have traveled with MWR Life twice and the experiences have been incredible. Never before has everything been so perfect. Thank you so much MWR Life for existing.
Run away
Edit: their snarky reply tells you all you need to know. I would strongly caution others before using this company. Their advertising is misleading- while they claim that taxes and fees are included, you end up being charged additional amounts at the hotel. The prices offered are often no better than those on major travel sites like Expedia, which doesn’t require a $119 monthly fee. Additionally, there appears to be a questionable billing practice. They often “can’t process” your payment in the scheduled month, only to successfully charge it later. This delay conveniently prevents you from completing the 12 months of consecutive payments required before you can redeem points for trips. The “life experiences” they promote are also disappointing. They tend to offer dates with low demand, and flights are not included. When you check airfare, it’s often extremely expensive for those specific times. Overall, I would describe this as a highly misleading and poor-value service. Proceed with caution.
Reply from MWR Life2025-11-03
Hello, thank you for your review, which suggests that you are missing some information. We are always surprised to see reviews posted solely about us under the pseudo ‘anonymous’! Given our excellent performance on the market, it is natural to wonder whether this type of review is really justified or rather the work of an unscrupulous competitor who is simply trying to cause harm. - We do not engage in misleading advertising, nor do we advertise prices that include taxes and fees. When you book a hotel with us, the taxes we are aware of are always indicated. A message may also be added when other taxes may apply to certain destinations. Our customers can also contact our Support Service for more details if necessary. - Our prices are generally more attractive than those found on other sites. Simply because we apply much lower margins. The numerous testimonials regularly published are proof of this. Please note that you can request a Guest Pass if you want to make your own comparisons. - The monthly fee for the highest package is indeed $ 119 (Elite). But you can also subscribe to the VIP package, which costs $ 19! - The ‘billing practices’ you refer to are unfounded. And since you are posting anonymously, it is impossible to know what you are referring to. We would have thousands of messages if what you are saying here was true. This is clearly not the case. - Life Experiences are in high demand and very popular. We are developing more and more of them. It would be interesting to know which ones you have participated in. So, according to you, Life Experiences are reserved for the low season, but flights are reserved for the high season? That doesn't make sense! The two usually go together. Ultimately, there is no way to verify or understand what you are saying here. Thank you anyway and have a lot of nice trips.
all my questions were answered
all my questions were answered, gentle assistant
I got what I needed done & quickly.
Max was quick to respond and help me…
Max was quick to respond and help me get my answer.
I had a question about my booking
I had a question about my booking, and fillip was online within two minutes instead of the announced 6 minutes, friendly and helpful. Got all my questions answered.
Agustin was incredibly helpful and had…
Agustin was incredibly helpful and had a clear understanding of my question about tokens. He took the time to explain everything thoroughly, and I really appreciate the support and patience shown throughout the learning process. Agustin did an excellent job providing the assistance I needed.