MXwraps (mxwraps.us) has a 4.4 out of 5 rating on OK.one, based on 56 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 88% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Honestly the best company to get parts for any bike from hands down. I’ve ordered many parts for 3 different bikes of mine from mxwraps and have never had any issues or problems. Great prices and consistently great customer service. I love this company in many ways I can’t even describe.
I have nothing but amazing things to say about this company it’s a staple of the ebike industry and community, they sell everything you can imagine for e bikes
great company. things that do not say pre order come really quickly.
Amazingly fast shipping, great quality parts and always kept me notified when my products were coming.
when my order was messed up they contacted me directly and helped me through fixing my order, amazing products and customer service Amazing company!!
how well the site is put together it’s smooth and shipping times are amazing
Best place ever ships really quick and the owner is super nice
The shipment was quick and the customer service was great
I made various orders and they helped me to make sure I got what I needed and made sure everything came fast and secured. Definitely recommend to others
Never, ever buy or engage with this company. They do not follow any of their policies that are posted on line. Products ship in 1 to 3 months. If you try to cancel, they produce a shipping label, stating that they will have to look into it. Which they don't. Please, please avoid this company.
Thank you for taking the time to leave a review. We're sorry to hear that you feel this way, but several of the statements in your review do not reflect how we operate. We do not intentionally create shipping labels to avoid cancellations or prevent orders from shipping. In fact, the vast majority of our orders ship in under a week, with longer lead times only applying to certain backordered or pre-order items, which are clearly disclosed on the product page before purchase. We take customer service seriously and work hard to resolve issues whenever they arise. Unfortunately, we haven't been able to identify your order based on the information provided. We've sent you a request through Trustpilot asking for your order details so we can review exactly what happened and work toward a resolution. We would genuinely appreciate the opportunity to investigate your experience and make things right if there was an issue with your order.
The worst quality random drop teen center and overall suck dont buy off mxwraps buy off yxmods and volts customs the vented plates are from cod mods sold for 70 on there site there real ones that they made and sold here for 180 that they just bought off cod mods and also drop shippers and they bought the bucklos suspension on amazon originally 150 and mxwraps is charging 200-300 never buy from here i wish i could give them a 0 star BUY OFF OF YXMODS AND VOLTS CUSTOMS there not scammers and drop shippers
Thank you for taking the time to leave a review. We're sorry to hear you feel this way. We've already reached out to you directly to better understand your concerns and would genuinely appreciate the opportunity to discuss them. Some of the statements in your review about our business, suppliers, and products do not reflect how we operate, and we'd like the chance to clarify any misunderstandings. We work with a variety of manufacturers and clearly identify products and compatibility on our website. If there was a specific issue with your order, we're committed to resolving it. Please respond to our message so we can work toward a fair resolution.
*I am updating my initial rating. The company did respond and rectify the situation as described in their reply. My son received a non-working baja light. He requested a refund immediately and submitted all of the evidence demonstrating the nonfunctioning part. It has been over a month, and this company continues to say to wait while they decide if we will receive a refund or not. My son saved his own money to buy this, and it is unacceptable to not issue a refund when the part does not work. 5 weeks is more than enough time to process a refund. Do not recommend this company
Thank you for updating your rating—we truly appreciate you taking the time to do that. We're glad we were able to respond and work toward resolving the situation. We do want to mention that parts of the written review still describe the issue as unresolved, even though we've been actively communicating and working through it. If you feel the final resolution has improved your experience, we'd be grateful if you could also update the written portion of your review so it accurately reflects the outcome. Thank you again for giving us the opportunity to make things right and for supporting our small business.
Placed an order for numerous items in different quantities. Unfortunately one of the items wasn’t sent in the proper quantity. They emailed me what was missing and then some!
Hi Scott, we're glad we can make this right, and we hope you enjoy the extra grip donuts and keychains we threw in for you.
Lowkey w and all other ebike companies are mid compared to this
Super helpful when asking questions and always has the right info.
It wasn’t a good experience but mx def did his thing ty a lot for the first time cs of mx i could ride my talaria
Hey, we're glad we could help. We replied to all of your emails, and your item has delivered.
I ordered fork guard decals and motocutz plate just wondering when it will come
Very fast shipping and good quality products
I needed some bike parts for my bike off them and I didn’t expect them to have it but they did, they have like all the bike parts you’ll need and I got brakes off them and they feel soooooo good, they also came in very good packaging, nothing was damaged and shipping was very fast and quick, he also has amazing customer support, if you need stuff definitely buy off mxwraps, highly recommend.
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