Founded in 2009, myChway has been playing an important role in beauty machine industry, including cavitation machine, facial care, breast & butt enlargement and more. myChway has a strong R&D team developed many such great beauty tool model that clients love.Now myChway is selling her items in major marketplaces, such as eBay, Amazon and her own website. She has has tons of clients from the world.Meanwhile,myChway is a professional one-stop solution provider on beauty tool. At myChway, you will learn more about beauty business model other than beauty tool. Resonsibility. Sincerity. Share. Win-Win.
Written by the business, not verified by us.mychway.shop (mychway.shop) has a 4.3 out of 5 rating on OK.one, based on 269 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 93% of negative reviews; 32 of them were added in the last 12 months. Last updated 2026-10-24.
Quick response and shipment. They resolved my issue within a few days
Thank you for your kind feedback! 😊 We’re glad we could respond quickly and resolve the issue for you. Your support means a lot to us!
This company offers top-tier customer service that consistently checks on you and your equipment. As a licensed Etsy seller, I purchased the 7-in-1 hydra/oxygen facial machine, which significantly upgraded my spa. Each modality can be added as an extra service. The machine arrived very quickly, within 5 days, thanks to their domestic warehouse in the US. Once you purchase a machine, you become part of a community. You’re instantly connected with other clients who’ve used their products, as well as a network of professionals and experts who can provide recommendations, share their spa experiences, and offer valuable education. You can also speak with a customer representative who can quickly direct you to the right chat channel for information and even provide you with unknown promo codes to save you money. Overall, my experience with this company has been excellent, not only with their machines but also with their exceptional customer service and community. I highly recommend spending money here because you’ll get your money’s worth in product offerings and valuable information that you can’t find anywhere else.
Thank you so much for your wonderful and detailed feedback! We’re thrilled to hear that the 7-in-1 hydra/oxygen facial machine has upgraded your spa and that our customer service and community support met your expectations. Your trust and recommendation truly mean a lot to us. We’re always here to support you on your journey. Besr regards, mychway.shop Customer Service
I never have an issue when I place an order with MYCHWAY. So far anything I have questions about, I get immediate response. I'm super happy.
Thank you for your great feedback! We’re glad to hear you’re happy with our service and quick responses. We truly appreciate your support!
I love my machines from Mychway! They have excellent customer service too. Whenever I have a question or concern about my machine they are always quick to respond and help me resolve quickly. Prices are reasonable and the machines do what they are supposed to do. Highly recommend!
Thank you so much for your kind words! We're thrilled to hear you're happy with both our machines and customer service. Your recommendation means a lot to us, and we’re always here if you need any assistance.
The machine works like it said
Thank you for your feedback! We're glad to hear the machine is working as expected. We’ve already reached out via email to provide the user manual and installation video. We appreciate your suggestion and will continue to improve!
Rosyna is my after sale customer service representative! 10/10 communication, she’s super sweet & very helpful. She walked me through everything the whole process & was very patient with me. Thank you so much!
Thank you for your wonderful feedback! We're thrilled to hear that Rosyna provided excellent service and made your experience smooth and enjoyable. We'll be sure to pass along your kind words to her. Your satisfaction is our top priority!
I order the Ultrasonic cavitation R-F body slimming skin lift beauty machine (MS-33J2) It has performed wonderfully. It does not take up much counter space which was great for my small office. Customer service is great, answered all of my questions within a reasonable timeline. The manual that I got was very helpful and informative.
Thank you for your positive review! We're so glad to hear the Ultrasonic Cavitation R-F Body Slimming Skin Lift Beauty Machine (MS-33J2) is working wonderfully for you and fits well in your space. It's great to know our customer service and manual were helpful too.
I'm so happy with my purchase! Shipping was very fast and the machine works well. My questions have also been answered quickly.
They were quick to respond and very helpful!
I have purchased from you several times and am always very satisfied with your courteous service and prompt delivery of products.
Great experience overall. Miya’s customer support was amazing fast, reliable, and incredibly helpful. She got me a replacement screen in a very timely manner, which I truly appreciated. The professionalism of Mychway really stood out, and they made the entire process smooth and stress-free. Highly recommend!
There was a small delay in processing my order but when I contacted the store they were quick to help out and made sure to stay in contact during the entire process, and also sent a free power chord when I needed it. I will definitely be buying from them in the future. I am also happy with the cavitation machine which is very good quality.
Mychaway customer service and support team is amazing! I had issues with two parts on my device and Miya went above and beyond to try to fix the issue. She think offered to send replacement parts to ensure we got it back working. I would highly recommend this company not just for the equipment but also for the customer service.
We’re thrilled to hear that Miya and our support team provided you with exceptional service. Going above and beyond is what we strive for, and we’re glad we could help resolve the issue quickly. We truly appreciate your trust.
I would highly recommend this company. They have fantastic Customer Service. My machine had a problem and they went above expectations to help ! They kept in touch and made sure I was happy with all there suggestions 😊
Thank you so much for your wonderful recommendation! We are delighted to hear that our customer service team exceeded your expectations and that you were happy with the support provided. If you need any further help, please feel free to reach out. We are always here to help.
Customer service was amazing ,fast shipping ,the setup was easy,communication was great as well highly recommend to purchase from mychway.
Thank you for your kind words! Providing friendly and efficient service is always our goal. We appreciate your feedback!
They helped me get my replacement machine as effective and soon as possible super nice customer service
Thank you for sharing your experience. We’re pleased to know our team was able to assist you promptly and provide the service you expected.
Mychway support was very quick to respond via e-mail and went the extra mile to ensure that I received the correct replacement part. They also sent me step-by-step instructions on how to replace the part as well as followed up with me to make sure everything was successfully installed and working properly. Great service!
Thank you for your feedback! We’re happy to hear our support team could assist you and ensure everything is working well.
I love my machines! Miya is awesome and has excellent customer service. She is quick to respond and assist with whatever I need. I give her 5 stars!
Thank you so much for your kind words! We’re glad you’re happy with the machines and our service.
Wonderful customer service. Fast and friendly, and answered my questions!
Thank you for your kind words! We're so glad to hear you had a positive experience with our customer service team. If you ever need anything else, we're always here to help!
The quality of the machines is excellent, but customer service is amazing, making my purchase that much better. Miya is quite an asset to this company and deserves to be recognized ! Questions answered quickly and professionally, and always helpful in explaining how to use the machines efficently. I bought 3 machines, each with different abilities. Two were for body sculting and one was pressothereapy. The machines are amazing and high quality! When I contacted the company about an issue- user error, I was met with kind feedback and the desire of the comapny rep to teach me rather than intimidate me. Miya is very kind and very helpful. I reccomend this company and their machines to anyone looking for body scupting or toxin removing machines. Thank you Mychway!
Thank you for your kind words and thoughtful review! We're so glad to hear you're satisfied with your machines and the support from our team. Your recommendation means a lot to us. We're always here if you need any further assistance.
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