Very good service and nice people who…
Very good service and nice people who helped me to get the right order 🫶🏻
About suerbeatyonline.com
Data updated- Website
- suerbeatyonline.com
- Category
- Education & Training
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 8 reviews
- Replies to negative
- 0% (0/2)
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About this business
SHENZHEN SUREBEAUTY E-COMMERCE CO is located in Shenzhen, China.We are a professional beauty equipment manufacturer with our own factory. We can provide you with the most direct service, the latest technology, and the best price.In 2019, we established the website Suerbeatyonline.com, and our brand "Suerbeaty" was successfully registered in the United States in 2020.
Written by the business, not verified by us.Is suerbeatyonline.com legit?
suerbeatyonline.com (suerbeatyonline.com) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Education & Training and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews; 8 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Very good
All was good from order to delivery . Customer service stayed in contact and kept me updated . Item was as described in good workout condition . I would definitely recommend .
Wonderful experience!
Customer service was wonderful! They were thorough, very responsive and helpful. They ensure that the items that I ordered would work for my machine, which was invaluable. I received my items extremely quick and they are excellent quality! I would absolutely purchase from them again.
Ordering was easy and the updates on…
Ordering was easy and the updates on product shipping was EXCEPTIONAL! Other companies really need to take notes! Communication was amazing and polite!
Perfect
Perfect. Everythinks is top
good support fast delivery
9-in-1 Beauty Machine MS-21S9S
I totally agree with the other 5 Star Reviews of the excellent customer service provided by Miya. She always responded promptly to any questions or issues that we had in a most pleasant, courteous and professional manner. She takes customer support to another level. Miya kept us well informed and updated on some manufacturing and delivery delays. She also provided the links for a pdf user’s manual and for the various videos for the operation of the machine, as well as a course of action when we thought we had an issue with a head. In the end, there was no issue. Though time will tell how well the 9-in-1 Beauty Machine MS-21S9S actually performs, it certainly appears to be a quality and well-built machine, besides looking very nice. It was well packaged and received in working condition.
I ordered 4 electrical devices from…
I ordered 4 electrical devices from them and they refused to include a manual. All electronic devices come with a paper physical manual included. They didn't have it. I would not trust them. They were quick to dismiss me. Cancelled my order then begged me to remove my review.
Review for 9-in-1 Facial Machine (SY4850LC)
I’m truly impressed with the 9-in-1 facial machine SY4850LC. It’s a powerful, professional-grade device that delivers a wide range of skin treatments in one compact unit. Each function works smoothly and effectively, making it a fantastic addition to any spa or esthetic practice. What stood out even more was the customer service — they responded to my email extremely fast, answering all my questions clearly and professionally. I really appreciate how supportive and responsive the team is. Highly recommend both the machine and the company behind it!
Reply from suerbeatyonline.com2025-08-06
Thank you so much for your kind feedback! We're thrilled to hear that you're enjoying the professional-grade device and that our customer service met your expectations. We truly appreciate your recommendation and are glad to have you as a customer. If you ever need any further assistance, feel free to reach out. We're always here to help!
Excellent service
I ordered two machines and they came very fast! Will definitely use this vendor in the future. Thank you for excellent customer service!
Reply from suerbeatyonline.com2025-02-21
Thank you so much for your positive feedback! We're delighted to hear that your order arrived quickly and that you’re happy with our service. For any further inquiries, please feel free to reach out.
Great communication
Great communication, products, prices and super fast shipping. Thank you!!
Reply from suerbeatyonline.com2024-12-04
Thank you for your kind words! We're thrilled to hear you enjoyed our products, prices, and fast shipping. Your satisfaction means everything to us!
I am a service provider and have been…
I am a service provider and have been receiving all of my equipment from them for about 7 years now. Good quality, long lasting, and whenever I need a replacement on an item. I always receive it and it is shipped in a timely manner
Reply from suerbeatyonline.com2024-12-02
Thank you for your kind words. We're delighted to hear about your positive experiences with our quality, durability, and timely service. We truly value your support.
After I ordered a part ( who was broken…
After I ordered a part ( who was broken in my machine), Miya reached out to me, making sure I was ordering the right part. I definitely recommend them, they are efficient and very professional Thank you again so much Miya for your customer service and your professionalism
Reply from suerbeatyonline.com2024-11-30
Thank you so much for your kind words and recommendation! We're delighted to hear that Miya was able to assist you effectively. Your satisfaction means a lot to us, and we’re always here to help.
Miya support was the reason I decided…
Miya support was the reason I decided to bought my cavitation device. She was super helpful. So far no complaints about my purchase.
Reply from suerbeatyonline.com2024-10-11
Thank you for your feedback! We're happy to hear Miya was helpful and that you're satisfied with your purchase. If you need anything, feel free to reach out!
I definitely recommend themIt is satisfying to do business with them
I definitely recommend them, they are the best. If there are any errors, they resolve them immediately and that is important for a customer to be happy and satisfied with the product we bought.
Reply from suerbeatyonline.com2024-09-27
Thank you for your feedback! We’re delighted to hear that our prompt resolutions made you happy. Your recommendation is greatly appreciated! If you have any further inquiries, please don’t hesitate to reach out—we’re always here to help.
Great
Great, fast and friendly service. Will be able to assist with all inconveniences as efficient as possible. Definitely recommend sure beauty service to anyone!
Reply from suerbeatyonline.com2024-07-01
Thank you so much for your kind words! Providing efficient and friendly assistance is always our top priority, and we're delighted that you found our team helpful. Your recommendation means a lot to us! If there's anything else we can assist you with, please don't hesitate to reach out.
Excellent communication
Excellent communication on purchase and delivery of the product. Heads up to Miya for great post sale communication.
Reply from suerbeatyonline.com2024-02-27
Thank you for your kind words and positive feedback! We strive to provide top-notch service, and your feedback motivates us to continue delivering a high standard of customer satisfaction. If you have any further questions or need assistance in the future, feel free to reach out.
Insurance policy
My machine was having a problem and when I reached out to them they walk me trough all the process and send me a new item right away will definitely be buying in the future from this site when I upgrade on a new body sculpting machine thank you 🙏
Reply from suerbeatyonline.com2024-02-21
Thank you for your positive feedback! We appreciate your trust in our service and look forward to serving you again when you decide to upgrade to a new body sculpting machine. If you have any more questions or need assistance in the future, feel free to reach out.
Fantastic company to deal with and has…
Fantastic company to deal with and has a great variety of products with complete descriptions. Their prices and shipping are also outstanding.
Reply from suerbeatyonline.com2023-12-11
We greatly appreciate your positive feedback! Our team is committed to delivering the best service possible, and your kind words motivate us to continue doing so. If you have further inquiries, please feel free to contact us and we are always happy to help.
Trustworthy company
I know how scary it is to buy from a company you are not familiar with , but sometimes you just have to take your chance. So I took mine with this amazing company! I felt like I could trust them because they are very on top of things. Their customer service is beyond Amazing! I received my machine and with my logo in like a week and a half ! They also have group chats to help us! Theyre looking for influencers too , and I was one of the lucky ones that was approved and they will gift me a machine value of $400 in exchange for a video! This will be the second machine I have from them! Miya and selina are super friendly and helpful!
Reply from suerbeatyonline.com2023-11-07
We greatly appreciate your trust and your kind words! Your support means a lot to us and your satisfaction is our motivation, and we look forward to continuing to provide you with great products and service. Thank you for your trust and support!
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