Package tracking
Does anyone know how I track my package I have not received an email a tracking number order number nothing
Reply from Mydiamonpainting2022-09-15
Sorry, we have sent you an email
About Mydiamonpainting
Data updated- Website
- mydiamonpainting.com
- Category
- Hobbies & Crafts
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 110 reviews
- Replies to negative
- 67% (29/43)
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About this business
We are committed to offer our customers a variety of the latest products.
Written by the business, not verified by us.Is Mydiamonpainting legit?
Mydiamonpainting (mydiamonpainting.com) has a 4.3 out of 5 rating on OK.one, based on 280 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 82% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 67% of negative reviews; Reviews mostly discuss Quality, User experience. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that the vibrant colors, beautiful designs, and strong materials consistently exceed expectations. People also appreciate the user-friendly ordering process and exceptionally fast delivery times that make online purchasing smooth, highly reliable, and entirely satisfying for everyone. However, some reviewers were not happy with delivery issues, mentioning that package tracking was difficult or certain orders failed to arrive. A few customers additionally reported receiving incomplete sets, missing diamond pieces, or items that did not match their original purchase description.
Auto-generated from all reviews of this business. For reference only.What people say
Products are good
Products were good value, had a wider range of subjects for designs. Only down side is the time it took to arrive, took roughly 15 days before I got my first shipping update. I’ll certainly buy from here again.
missing drill's
I ordered 5 dp's from this company the first time I've ordered from them..I'm so far into my first one and I'm missing some drills..I've emailed them days ago and they have not even bothered to reply to me..I won't be ordering from these again
This Website is selling stolen images!
This Website is selling stolen images!! I am one of the artist they are stealing from, so what you will get is a low resolution terrible quality of a stolen image. My paintings can only be Bought through Dreamer Designs!
This company is such a joke
This company is such a joke. I ordered a diamond painting with round beads, it came but with square beads. I contacted this company and had to take pictures of the wrong beads to prove I wasn't lying. They can't send round beads and would not refund me or ask for anything to replace BUT told me they would give me some type of stupid discount but only once I ordered more kits. So they want me to give them more money when I am unhappy!
Reply from Mydiamonpainting2022-02-18
We are really sorry for any inconvenience we caused. We did not think you was lying. We do need these pictures to pass to the supplier to get free replacement beads for you. Thank you very much for your understanding. By the way, please kindly contact us in email and we will offer you a best solution.
My bee arrived broken
Reply from Mydiamonpainting2022-02-18
We are sorry to hear that. Please kindly contact us in email and we will resend or refund to you.
Very happy with the entire process
Very happy with the entire process, haven’t started the items as yet so cannot comment on diamond or canvas quality as this stage
Very happy with my purchase can't wait…
Very happy with my purchase can't wait to get started
I never received my last order
Reply from Mydiamonpainting2021-11-12
Dear Elmeda, thanks for your feedback, we will contact the last mile carrier for this issue, please don't worry we will help you solve this problem ASAP.
Wheel
It turned up yesterday. Looks fantastic. Can't wait to make it up very soon.
Happy customer
I Have been ordering for a while from this company, don’t think I have had an issue! Thank you
Love the diamond portion
Love the diamond portion of the recent wind chimes. Excellent introduction to the craft. My daughter in law saw her 5 yr old daughter's creation to finish at home and said she understood my love for the craft. She wanted the website so she could order some for her Christmas presents the family.
Received my order and I am enjoying…
Received my order and I am enjoying making them awaiting delivery of my second order
First time using diamond arts
First time using diamond arts. Received first order, and looks great. Definitely, I order more much later. Any landscape/scenery on Australia please? Thank you and keep up the good work. Anthony Saliba
Numbers
The only thing, I don't like, is that, there are no numbers for diamonds. I have to compare, to other colors, to know, where to put extras. Other than that, it's great.
I have not received my order
I have not received my order. Money was taken out of my account . Still to date have not received my order. Very dissatisfied!!!!!
Reply from Mydiamonpainting2021-08-31
Thanks for your feedback~ Could you please tell us the order number? We would like to solve it ASAP~
All of the orders I have received have…
All of the orders I have received have been perfect except for the last one The teddy bear lamp was missing the instructions and the glue and the box was all smashed If it wasn’t for that I would have given you 5 stars
Love my diamond painting
I ordered from my diamond painting, I love everything. Welcome sign for my door posted photo on Facebook ALL my friend love it. So easy and quick to do working on suncatchers with feathers just gorgeous 😍 great customer service, will replace something that arrived broken
Mine were crumbled stuck together…
Mine were crumbled stuck together wishing yall has a better way to package them to ship
Reply from Mydiamonpainting2021-08-26
Dear Ashely, could you please send us some pictures to show this issue by email? Once we got the picture, we will provide you the best solution~ Hope can get your kindly understanding~ From Mydiamonpainting
I'm not sure which one this was as I…
I'm not sure which one this was as I have received a few recently. If it was the one with a Christmas tree hanging it was all fabulous, with the exception of the tree which was broken. I thought about sending it back but was too much bother, I will just use the hanging ornaments in a different way
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