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Shopping & Fashion

myfacesocksuk

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275 reviews

3.6275 reviews
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About myfacesocksuk

Data updated
Website
myfacesocks.co.uk
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
15 reviews
Replies to negative
41% (37/90)
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About this business

Customize pet face socks or put your face on socks. Upload your photo and we’ll print them on socks just for you! Perfect Gifts For Any Occasion. Your Best Gift Choice. For Yourself or The Ones You Love.

Is myfacesocksuk legit?

myfacesocksuk (myfacesocks.co.uk) has a 3.6 out of 5 rating on OK.one, based on 275 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 31% give 1 star; The business has replied to 41% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

Quality is shocking terrible material…

Quality is shocking terrible material feel ashamed considering the price not cotton absolutely terrible wasn’t U.K. company either comes from China

Reply from myfacesocksuk2024-02-18

We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.

Quickly helped with my order change

I ordered the incorrect size by mistake and sent an email to CS right away with a request to change to the correct size. I received a quick response and they accommodated my change request with no issue at all. Very happy with my experience and I’m excited to receive my order!

Poor design and limited refund

I ordered a custom t-shirt for my partner with my face on it multiple times to wear the day after our wedding. I uploaded pictures to their website, some of which had more than just myself in it but if you looked at the pictures as a whole, it was very clear whose face should be included and whose shouldn’t. I thought it was strange that they didn’t send me a mock design. I received the t shirt well after the expected delivery date and was extremely disappointed with the outcome. They had gone through the effort of cutting my face out of the background but not to cut any additional people. Even then, some of the crops were straight lines so it just look disjointed. Furthermore, they added lightning graphics across the T-shirt which ended up actually covering my face as well. I reached out via email hoping for a re-print or refund and was initially only given a 10% discount on my next purchase. However, after some back and forth and upon request, they did offer a 50% refund.

Reply from myfacesocksuk2024-01-08

We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.

great service

I had placed an order for a puzzle and realized that i had made a mistake in the order after it was already placed. I used the "contact us" button to request a change to my order. Within a few hours Sara had got back to me on what to do to get the order fixed the way i want it

5 stars and 2 thumbs up

I love the 2 pajama pants I got for my daughter's for Christmas. Each has a picture of their pet. I can't wait to give them the gift. So much I may do it on Christmas Eve 😄. I was so pleased with the staff who sent me a message to confirm the layout of my order. They were so pleasant. I highly recommend using them and I plan on ordering from them again. ⭐⭐⭐⭐⭐👍👍

Satisfied

The product itself was very good and easy to build. The only thing was that I didn’t get shipping/tracking updates at all so I did have to message them for it but they were quick to respond and help out! They sent me info and also answered some questions I had all within a day or two. Good product and good customer service!

Really unhappy with the customer…

Really unhappy with the customer service. I never received the shipment, I have been waiting for more than 2 weeks. When I told the customer service they said to get in touch with DHL myself, to get ride of me. I tried but only the sender can open a case with DHL, they are now unresponsive and won't return me the money. Really BAD customer experience

Reply from myfacesocksuk2023-12-09

We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.

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