Amazing !!!would 100% recommend…
Amazing !!!would 100% recommend brilliant customor service very happy with my purchase
About myfacesocksuk
Data updated- Website
- myfacesocks.co.uk
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 15 reviews
- Replies to negative
- 41% (37/90)
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About this business
Customize pet face socks or put your face on socks. Upload your photo and we’ll print them on socks just for you! Perfect Gifts For Any Occasion. Your Best Gift Choice. For Yourself or The Ones You Love.
Is myfacesocksuk legit?
myfacesocksuk (myfacesocks.co.uk) has a 3.6 out of 5 rating on OK.one, based on 275 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 31% give 1 star; The business has replied to 41% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Such a great gift!
Such a great gift!! Really good quality photos
50/50 on recommendation
Didnt see anywhere about shipping time when ordering until the order was placed. The item was a gift and ended up being very late. Order a personalised pokemon card, the imagine was very poorly changed with AI. Luckily the card was double sided as one side was very badly centred on the card but the other side was okay. Also item listing didn't specify it came with a stand so I bought an extra stand, wasting money. I clicked several times to remove the additional fee for 'delivery protection' and it did not show on the order until after when the addition fee was added without my consent. Overall the card looks okay and is a great idea but poorly executed and lots of issues with the description and additional costs. But now has alot of sentimental meaning so overall, fairly happy
Reply from myfacesocksuk2026-07-29
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue. To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at [email protected]. We will do our best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right. Please feel free to contact us at any time. We are here to assist you and resolve the issue. Best regards, MyFaceSocks Team
Awful item and extremely bad service
The product i ordered was a personalised doll in a box, what i got was a poorly made keyring of some distorted image of a man who looked nothing like the image I sent. 5 of the personalised items to go in the "box" were unidentfiable. I asked for a refund and had to answer countless times what the problem was, send countless pictures. Ive started charge back on my card. Don't not shop with them !
Reply from myfacesocksuk2026-07-21
Dear Valued Customer, We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you. We will communicate with you further via email to resolve the issue. We will do our best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right. Please feel free to contact us at any time. We are here to assist you and resolve the issue.
This is great company with so many…
This is great company with so many great gift ideas. The communication was very quick on there part. If I had a question/ query they would respond within the day I messaged them. Lo e the product and couldn't be happier with it.
Absolutely dreadful product
Absolutely dreadful product. I received a very poor keyring instead of a 3D figure that I expected with distorted images that make me look much shorter and fat. Probably cost about £2 to make it myself. Will do a chargeback if they dont sort this and looking at reviews below that seems unlikely.
Reply from myfacesocksuk2026-07-16
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue. To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at [email protected]. We will do our best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right. Please feel free to contact us at any time. We are here to assist you and resolve the issue. Best regards, MyFaceSocks Team
Absolutely terrible do not buy
Absolutely terrible do not buy bought T-shirt for Father’s Day, a blind cat could of done a better job.
Reply from myfacesocksuk2026-06-29
Dear Valued Customer, We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you. We will communicate with you further via email to resolve the issue. We will do our best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right. Please feel free to contact us at any time. We are here to assist you and resolve the issue.
Customer service
The customer service was great. Thank you Elsie!
Service Superb - Product not so much..!
Where as the customer care was superb as the product t needed to be remade it’s unfortunate that the final product was just capable for the them to be able to make as per the mockup - an issue with the hair colour both times they did their best but it’s not possible for them to match the mock up they sent me x
Reply from myfacesocksuk2026-06-29
Dear Valued Customer, We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue. To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at [email protected]. We will do our best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right. Please feel free to contact us at any time. We are here to assist you and resolve the issue. Best regards, MyFaceSocks Team
I ordered a personalised Pokémon card…
I ordered a personalised Pokémon card slab for Father’s Day. The slab itself came cracked, so obviously I cannot give that as a gift. I was offered £2 as a ‘goodwill gesture’ ?! I then said this is unacceptable and was offered £5… I wouldn’t buy from here again as if there is an issue, you will be offered a frankly quite offensive ‘partial’ refund.
Reply from myfacesocksuk2026-06-24
Dear Valued Customer, We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you. We will communicate with you further via email to resolve the issue. We will do our best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right. Please feel free to contact us at any time. We are here to assist you and resolve the issue.
I ordered a personalised Pokemon card…
I ordered a personalised Pokemon card as a birthday present. I ordered this on the 14th of April and I’m yet to receive it (3rd of May). Before ordering I selected the £8 delivery which said 7-9 days and it’s now been 19 days. Every time I would check the tracking it would say something new every time. The estimated delivery date would change every day. It took 12 days to produce the item which is a joke. As the date I needed this item for has now gone I no longer need it and there is no way of getting a refund as they have said anything that has been produced is non refundable. Saw this scam website on an instagram ad and I’d advise you to not waste your money on them.
Reply from myfacesocksuk2026-05-06
Dear Valued Customer, We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue. To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at [email protected]. We will do our best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right. Please feel free to contact us at any time. We are here to assist you and resolve the issue. Best regards, MyFaceSocks Team
Do not use - another fake Chinese website
Do not use. Product never arrived, despite ordering it over 30+ days. The tracking system doesn’t work, when challenged they blamed the courier, now after paying £36.72, they’ve offered me a refund of £19.75… how does that make any sense. Ordered on 27th November, spent £26.73 on a pair of boxers, plus £9.99 “express” delivery. It’s a fake website, they’ll take your money but nothing will arrive.
Reply from myfacesocksuk2026-01-01
Hi Peter, Thank you for taking the time to share your feedback, and we sincerely apologize that your experience did not meet your expectations. We deeply regret any inconvenience this may have caused. Please know that your satisfaction is very important to us. To better understand and address your concerns, our team has followed up with you directly to resolve this. We appreciate the opportunity to improve and hope to have the chance to make things right. Best regards, MyFaceSocksuk Team
Great service from these guys and the…
Great service from these guys and the keychain was brilliant, even the little box it came in was awesome… it does take a little time to get to you so order early or get premium delivery… but al in all was great.
Fraudulent has a website uk address but…
Fraudulent has a website uk address but shipping from china and charges for fast delivery £7.99 but never updated tracking details and then I emailed them and they tell me it’s going to be 12days later than Christmas and it was a Christmas gift that they said it was personalised so it takes longer all the items are personalised so they are knowingly selling gifts that can not be delivered on time and selling extra fast shipping that doesn’t exist
Reply from myfacesocksuk2025-12-22
Hi kayleigh, Thank you for taking the time to share your feedback, and we sincerely apologize that your experience did not meet your expectations. We deeply regret any inconvenience this may have caused. Please know that your satisfaction is very important to us. To better understand and address your concerns, our team has followed up with you directly to resolve this. We appreciate the opportunity to improve and hope to have the chance to make things right. Best regards, MyFaceSocksuk Team
Absolutely awful
Absolutely awful. A product advertised as a 3d doll (including pictures of it!) has small print stating this is just a picture. Furthermore, I submitted photographs of my daughters so the image would resemble them, but received back something that looks nothing like them at all, in a print out that looks like it was done at home in a poorly made frame. Really bad product, total waste of money. Avoid. Further comment - after this response I received an email from customer services who explained the product as being a stylized artistic effect rather than a photorealistic 3D sculpture. They will refund half of my cost. While I acknowledge this customer service, this does not distract from my review of the product and I maintain my view that this is a bad product and waste of money - you would be better off just printing the photos you send them and putting these in a frame. After offering the partial refund the customer service operator then asked me to change my review - my satisfaction is clearly not the motivation for them here.
Reply from myfacesocksuk2025-12-08
Hi James, Thank you for taking the time to share your feedback, and we sincerely apologize that your experience did not meet your expectations. We deeply regret any inconvenience this may have caused. Please know that your satisfaction is very important to us. To better understand and address your concerns, our team has followed up with you directly to resolve this. We appreciate the opportunity to improve and hope to have the chance to make things right. Best regards, MyFaceSocksuk Team
Biggest scam ever
Biggest scam ever. Extremely disappointed. Instead of 3D effect figurines i got a little drawing of a figurines on the key chain. DO NOT ORDER
Reply from myfacesocksuk2025-08-06
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
5 star customer service
Elsie and Sara were brilliant with their responses when I had made a few mistakes with my order! Completely my fault and they resolved the issue super quickly for me which is amazing considering they were customer orders. Thank you guys so much!
Really great service
Really great service, I have just moved and accidentally put my old address but I messaged them and they corrected it straight away. Would definitely buy from them again
I haven't received my items yet as I…
I haven't received my items yet as I have only just placed the order however I am quite upset with the extra hidden charges they add. Firstly £2.99 for VIP shipping. I didn't select this yet it was added on? Then they added on a tip for themselves aswell for £2.50. It seems untrustworthy and I am a bit worried now that this is a scam. I can't understand how it's legal. You try and unselect these extras but it doesn't work. There was also another extra for shopping insurance at £2.99 so be careful if buying from here!
Reply from myfacesocksuk2025-06-30
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
Amazing company, great quality product
I ordered a shirt with my face on it for my partner. The rendering turned out amazingly, I love the shirt. The customer service was also really timely and helpful. The image they sent of the rendering confused me for a second because it was rendered without sleeves but they were happy to clarify that the sleeves would be added later on. I can't wait to see my partner's reaction to the shirt! Amazing company!
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