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Shopping & Fashion

myfacesocksuk

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275 reviews

3.6275 reviews
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About myfacesocksuk

Data updated
Website
myfacesocks.co.uk
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
15 reviews
Replies to negative
41% (37/90)
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About this business

Customize pet face socks or put your face on socks. Upload your photo and we’ll print them on socks just for you! Perfect Gifts For Any Occasion. Your Best Gift Choice. For Yourself or The Ones You Love.

Is myfacesocksuk legit?

myfacesocksuk (myfacesocks.co.uk) has a 3.6 out of 5 rating on OK.one, based on 275 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 31% give 1 star; The business has replied to 41% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

Rip off - don’t use this company

I ordered as a Christmas present, they were advertised that they would arrive before Christmas (ordered at the beginning of December). They did not arrive in time. Customer service were quick in responding but informed me they had not even passed through sorting (15 days after ordering and 12 days after receiving an email stating they were ready to be shipped). They finally arrived after Christmas and they are not even wearable. My partner can’t get them past his heel. Shockingly awful quality, and for the price paid for 2 pairs of socks they should be top quality. Extremely disappointed and I will never use the company again.

Reply from myfacesocksuk2023-01-09

We are terribly sorry for any disappointment caused Hayley Wells. Please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward. After checking our customer service has contacted you via email to offer a better solution to you. We will help make this issue resolved soon

Ordered not long before xmas

Ordered not long before xmas, paid for express shipping but not for the vip processing or a tip (I think tips are only appropriate after receipt as why would you tip when you haven't had the service yet?). Chased a couple of times worrying it wouldn't arrive as the notifications I got were not promising, but hats off to them it arrived with 2 days to spare. I'd recommend ordering well in advance but in fairness I didn't and all went well. They also accommodated an extra face on my 2 face apron which was much appreciated.

shocked and dismayed

Absolutely shocked and dismayed at this company and service. Ordered on 2nd December which was within the timeframe to arrive before Christmas but here we are and still no products. I had to arrive at my family Christmas party with no gifts for them. It was such a mistake ordering from this shambolic company. Also Jed Mabandos promised me I would receive a £12.95 refund from a promotion that they advertised and I have still not received it, they owe me money and seem not to care. I now want urgent assistance and I want my money back.

Reply from myfacesocksuk2023-01-09

We are terribly sorry for any disappointment caused EDWARD REILLY. Please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward. After checking our customer service has contacted you via email to offer a better solution to you. We will help make this issue resolved soon

Absolutely awful service

Absolutely awful service. Ordered as a Christmas present back in November and still not here. Very disappointed

Reply from myfacesocksuk2022-12-26

We are terribly sorry for any disappointment caused Danielle. Please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward. After checking our customer service has contacted you via email to offer a better solution to you. We will help make this issue resolved soon

China Scam

Not even in the UK as the name indicates. Deceptive and extorts additional money from you for expedited shipping and “VIP priority service” which is not a thing. They ship from China which takes about 3weeks (yet they say 5-7 days for expedited). Customer service is also in Asia, not easy to get hold of

Reply from myfacesocksuk2022-12-16

We are terribly sorry for any disappointment caused Green. Please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward. After checking our customer service has contacted you via email to offer a better solution to you. We will help make this issue resolved soon

I purchased a Hawaiian shirt for…

I purchased a Hawaiian shirt for £27.95. A discount had been applied. It arrived creased beyond recognition and all the button holes were sewn so the buttons would not fit through them. The entire experience was disappointing. From the extras they applied to my shopping basket that took effort to remove to delivery of the item. I was offered 10% discount. The garment is substandard and faulty. I will not use this company again.

Reply from myfacesocksuk2022-11-16

We are terribly sorry for any disappointment caused “Joanne”. Please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward. After checking our customer service has contacted you via email to offer a better solution to you. We will help make this issue resolved soon

Truly dreadful.

What a pile of garbage. My order took 18 days to arrive, it came from China and not UK, like the website implies. When the product arrived, it was truly awful. They aren't even cotton! It's like some sort of rubbish football top material, but really poor quality. The socks are absolutely dreadful and the image stretches as soon as you put them on. But it's OK, you can't keep them on for long because of the terrible quality, you just want to remove them. Oh, and also my order was £54 for a t shirt and 3 pairs of socks. I beg you all to never, ever use this embarrassing company. It seems I took one for the team. AVOID AVOID AVOID!!!!!!!!!

Reply from myfacesocksuk2022-11-16

We are terribly sorry for any disappointment caused Andrew”. Please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward. After checking our customer service has contacted you via email to offer a better solution to you. We will help make this issue resolved soon

AVOID

I have been waiting 11 days now for my order do not recommend at all!

Reply from myfacesocksuk2022-11-16

We are terribly sorry for any disappointment caused " Ollie”. Please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward. After checking our customer service has contacted you via email to offer a better solution to you. We will help make this issue resolved soon

Poor quality item

Ordered some boxer shorts with my face on for my partner but they arrived and where very poor quality indeed so I have had to re order of a better company sadly

Reply from myfacesocksuk2022-11-16

We are terribly sorry for any disappointment caused " Lyn”. Please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward. After checking our customer service has contacted you via email to offer a better solution to you. We will help make this issue resolved soon

Great service from MyFaceSocksUK…

I placed an order with MyFaceSocksUK and had my order delivered in four days! The site was great and it was really easy to upload my photo. The communication was good keeping me updated on order delivery etc. and on delivery, the product is superb! Highly recommended

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