My Funded Futures

Canadian traders do not waste your time

Canadian traders, do not waste your time. This story starts about 2-3 years ago. They will tell you that Canadian traders are not able to trade a live account once you achieve it. Personally, i was one of the first traders at MFFU to get to the sim payout cap, therefore eligible for a live account. I was told at the time that i had to stop trading and that a live account was being arranged for me. a month goes by and still being told the same thing, so i therefore request to just be paid out the balance in the account. they did that, which is fair. as a result of this I was terminated as a trader, again this is fair. now fast forward to this year, one i felt like reaching out to see if anything had changed and or if i could re visit trading with them again. they proceeded to tell me on chat that canadian traders are not able to trade in a live account due to restrictions? (strange... because almost every other firm has no issue with this) additionally told me that i am banned from ever trading with them due to exceeding the sim cap (making to much money). Next is the affiliate plan, now i am not a big affiliate.. but made a couple hundred dollars off of that over the years. I am trying to request the remaining balance in the affiliate account as i want to have the affiliate account terminated, support said they are un able to pay the balance but can close the account. another interesting interaction with support where I have tried to correspond with them further on this topic, but they just ignore it. I'm happy to revoke this review if things change, but at this moment this is an honest review, from an honest prop trader, who has traded/worked with almost every futures prop firm out there.

Thank you Ike with helping!

Ike was very helpful and knowledgeable

Ike was very helpful and knowledgeable. A real asset to your team.

Psalm was really professional

Psalm was really professional, patient and very helpful. Awesome service.

Louis was fast and efficient in…

Louis was fast and efficient in customer service. These guys run a tight ship...no complaints.

Psalm gave me fast and accurate answers…

Psalm gave me fast and accurate answers for my questions and issue

I had a great experience with Timmy and Emmanue

I had an excellent experience with MFFU support. I accidentally purchased the wrong evaluation plan, and Timmy and Emmanuel were incredibly helpful throughout the entire process. They responded quickly, explained everything clearly, processed my refund without any hassle, and answered all of my questions about repurchasing and the discount code. The refund was completed very quickly, and the whole experience was smooth and professional. Their patience, kindness, and willingness to help turned what could have been a stressful situation into a very positive one. Thank you, Timmy and Emmanuel, for your outstanding customer service. I truly appreciate your support and highly recommend MFFU's support team!

I had issues with a code and timmy from…

I had issues with a code and timmy from the support answer me fast fixed the issue. i love u timmy and emmanuel bro the goats

Great customer service

Great customer service, fast response time and quick handling of my situation. 5 Stars

the customer service is amazing

the customer service is amazing. a nice guy named Tim helped me with all my questions.

She was amazing answered all my…

She was amazing answered all my questions

Super Helpful- Thanks Yasser!

Kind, courteous, knowledgeable. I felt valued as a customer. Thankyou Yasser.

great support and honest answers i love…

great support and honest answers i love it thanks murphy

Made an incorrect order and Psalm…

Made an incorrect order and Psalm quickly resolved it.

Refund

My experience was great, PSALM was able to resolve my refund quick and easy and made the interaction very and friendly and straight forward.

Very good customer service

Very good customer service. Psalm

Thanks Davi

Thanks Davi. You were a big help.

Experience With Yassers, customer service 10/10

Great guy, gave me quick detailed answers to my problem and stopped me from stressing abt my money pending in my bank account, overall 10/10 service from Yasser =]

When talking to support your issue gets…

When talking to support your issue gets resolved! Top team keep it up

KYC completed with Kyle

KYC completed with Kyle. I had a question today about my KYC with MFF. Kyle from MFF assisted me quickly and answered my question and help to complete my KYC quickly. Wonderful service. Thank you Kyle and MFF.