INNOVO

I haven't seen any difference or…

I haven't seen any difference or improvement. I am using just as directed.

It really works!

Best customer service

Originally had some issues and questions with sizes customer service was always fast and exchanged my pants at no cost helping me figure out the perfect fit

Good product it does work

Good product it does work. Disappointed in e-mail response with customer service when I had an error message on the product

Confidence and Control

The Innovo product works great for me and has given me a lot of confidence. There is no question it stregthens the pelvic floor, and with consistent use, the urge to urinate is much less and the control is much more. I use the first generation product that wraps around each leg rather than the shorts, that works best for me.

Added to my comfort and confidence

Innovo shorts have made a very positive difference to my life. After several unsuccessful operations to correct a prolapse some years ago since using Innovo shorts I have been able to live my life without the constant feeling of discomfort and pressure. The customer care team are excellent, always helpful and eager to resolve any problems.

I love the products as they have helped…

I love the products as they have helped me tremendously. The only thing is why no more phone calls? I really don't like going through email!

Game Changer!!!…

This product has been a game changer for me. I had a great deal of improvement during the treatment phase and have continued using it once a week for maintenance. The customer service people have been helpful and responsive, as well. I highly recommend this product!!

The staff responded to my emails

The staff responded to my emails. The staff also updated me when my needed gel pads were available. They were of tremendous help.

Fantastic customers service

I don’t know what has happened to…

I don’t know what has happened to customer service at this company. It used to be excellent but it’s now almost impossible to get a reply from them. I have a non working kit and they have completely failed to solve my problem. I have given up on them and ordered another firm’s device. I am angry about the amount of time and money I have wasted with Innovo.

WAY too long to receive product pads.

No Customer Service

The website has a link to what is described, "contact us." I sent numerous messages, following the programmed format. Never did I receive a reply. I understand the company is now owned and being operated out of the US. That could explain everything. It is tragic when a good product falls in the hands of bad management.

I’ve been using Innovo for a while now

I’ve been using Innovo for a while now. I’m on my 3rd pair of shorts. It works very well for me. I no longer have to worry when I sneeze or run!

NO TELEPHONE FOR CUSTOMER SERVICE - NO RESPONSE TO EMAILS

I JUST SENT A RESPONSE FOR ANOTHER ITEM - SAME FOR THIS ONE.

Terrible customer service / No RETURNS

I purchased the set an it was not working properly then stopped working altogether after wearing the shorts 10 times. I really felt that this program works but when I tried to replace the product (within 30 days) I never received a reply or return label. I reached out to customer service via email 9 times (there is no number to call). I am out over $500 for a product that doesn't work.

Leak free at last!

took awhile but I am leak free now!

at-home treatment

I appreciate being able to do this treatment at home on my own schedule! I am seeing improvement now that I got shorts the right size. I had to get a few pair replaced after error messages, but the company was very good about sending me replacements.

Not only has it helped my stress…

Not only has it helped my stress incontience but continues to help with back pain.

I was unable to use due to hip…

I was unable to use due to hip replacement I sent it back Was very disappointed I really wanted to use it