Amazing product
Amazing product! Turned out so great!!!
About Myphotosocks
Data updated- Website
- myphotosocks.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 87 reviews
- Replies to negative
- 96% (27/28)
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Is Myphotosocks legit?
Myphotosocks (myphotosocks.com) has a 3.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 25% give 1 star; The business has replied to 96% of negative reviews; 87 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Don't buy from this website. You'll suffer several strokes just to get the thing you want.
If I could give this website a negative score I would. First of all, bought a product, a Mother's Day Pokemon card, final product was utter dogshit. The "cartoon" image that they drew up looked so far off from the original. Why did they make my mom look fat and give me a bowlcut? What was their response? 5 dollar refund, for a product I paid over 20 dollars for. Thanks Vivan! You really shouldn't have. No seriously, you really shouldn't have. The most they end up agreeing to was the amount that I paid (not including shipping) minus a dollar because there was a coupon used. I was offered 8.99 for my 21 dollars spent. I was so mad I didn't even respond to that email. Eventually I calm down after 3 months and resend them an email, finally accepting the refund. Turns out, because I said nothing, they assumed everything was ok and so they terminated the refund and also deleted the history from their logs. Sure, fine ok, I understand, it was a while ago, things like that can happen, that's cool. So instead they offer me to just pick another product of similar value and they'll make it for me for free. Amazing right? No, it was not amazing at all. After telling them that I was moving soon, and needed the product made before a certain date, and being assured that it would indeed arrive on time, it didn't arrive on time. In fact to this day, it appears that package hasn't even left China yet. Keep in mind I made this order at the beginning of May 2026. My hard deadline was the end of May. Never arrived. They say they can just send me another one. Cool. I give them my new address. After a month of waiting (which is by the way, how much I told them I was willing to give them time to wait before even checking if anything was wrong), the package never arrives. I go and check the tracker, and it turns out this package did arrive, about 5 days ago. In the wrong country. I don't know how, but the address I gave them now has a new line that has a country that doesn't even start with the same letter as the one I live in. I don't even know what to say anymore. TLDR: Unless you like frying your brain trying to get the product that you want, don't buy from this website. Oh and Vivian, I'm sure you're a wonderful woman, and I understand that it's very likely that you have absolute no control over the shinnanigans that occured. But since you're the only one I've really talked to representing the faults, I'm pinning 100% of the blame on you. Sorry. If that doesn't make you happy, feel free to tell me in our 50+ long email chain. I would love to add on to it.
Reply from Myphotosocks2026-07-31
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
Lost but replaced amazing service will use again
Item was lost by post not myphotosovks fault at all I emailed them and they reached out to me they are reproducing and reshipping my item that says a lot of thought It was lost and I couldn't remember the info I wrote so I did not order another so they came through for me big time kind regards and many thanks recommended!!!!!
I ordered a two piece swimsuit
I ordered a two piece swimsuit. The bottoms are perfect! The top is awful! The shoulder straps are way to short so the back string that ties is way up on my neck. I had to buy a different top to wear. Paying as much as I did is ticks me off that I had to purchase an additional top. Do better
Reply from Myphotosocks2026-07-31
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
Poor quality images, partially refunded
Very dissappointed. I made a big order of 3 viewmasters and 5 slides. I submitted high resolution, large format images and every slide came back blurry and grainy. It took extensive back and forth with customer service for them to honor their 90 day return and refund policy. I recieved a partial refund on the order.
Reply from Myphotosocks2026-06-30
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
Great ideas but the quality is very …
Great ideas but the quality is very poor. $50 for an item that would have maybe cost 20c to make. Card arrived torn and damaged along the edges top and bottom also
Reply from Myphotosocks2026-06-30
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
Køb IKKE den Far, Søn mønt de sælger. Do NOT buy their Father Son coin
Lad være med at købe den far søn mønt de sælger. Meget lille mønt og i dårlig metal kvalitet, hvis det er metal. Svært at læse teksten. Den skulle min søn have i en svær situation, men kvaliteten og størrelsen er så ringe at jeg ikke vil give den til ham. Virksomheds adresse: 8 THE GREEN STE A ,DOVER, DE 19901. men mønten er sendt fra Kina. Jeg ville ønske jeg kunne dele et billede af mønten med jer. Don't buy the father son coin they are selling. Very small coin and poor metal quality, if it is metal. Difficult to read teh text. My son needed it in a difficult situation, but the quality and size are so poor that I won't give it to him. Company adress: 8 THE GREEN STE A ,DOVER, DE 19901 but the coin is send from China. I wish I could share a picture of the coin, with you.
Reply from Myphotosocks2026-06-30
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
Had an issue with my order and Vivian…
Had an issue with my order and Vivian was able to help me out immediately and went above and beyond for me.
Amazing service and quality control
Amazing service and quality control. I ordered two custom shirts with images for my children’s graduation, and I must say they were 100% on point. I received so many compliments. I worked with Grace and she was exceptional and provided me with the upmost amazing customer service. I will continue to be a repeat customer.
The customer service I received
The customer service I received was fantastic. There was an issue with the product I ordered, and they are replacing the item for me. Most companies would have the customer run around in circles, so I appreciate everything they are doing to make this right for me.
Planning 80th birthday party
I plan to give view-masters w family photos on viewfinder reels as party favors. I initially ordered "classic vintage" option but was unhappy w grainy results (photos I provided were not top quality). However, Myphotosocks worked closely w me (to re-order) & provided clear 3D photos on viewfinder reels & made sure I was satisfied. AND I AM! Thank you, E
Vivian was an enormous help!!!
Vivian was an enormous help!!!! Order got delivered quickly and was so cute
Very Unreliable – Delays, Extra Charges, and Misleading Support
I had a very frustrating experience with MyPhotoSocks and would strongly advise others to be cautious. I ordered two customized shirts with an expected delivery date of February 12. The stated production time was 7–9 days, but that deadline passed with no delivery and no communication. Customer support was also very difficult to reach. After I finally got a response, they promised to prioritize my order and gave a new estimated delivery date of February 17. That date also passed with no delivery or proper update. They did provide a tracking number at some point, but it appears unreliable and does not reflect any real progress. The order has remained unclear and unresolved. Because of the delay and lack of transparency, I opened a support ticket and also left a review on Trustpilot. Only after that did they contact me, apologizing and claiming they would send me some money as compensation for the inconvenience. However, I never received any refund. When I asked for proof of the transaction so I could check with my bank, they failed to provide anything. Later, they claimed that my shipping address was incorrect. I re-sent the exact same address I originally provided, but they are now asking me to pay an additional $10 shipping fee to send it again. Despite multiple messages, they refuse to clearly confirm whether the address is valid or if the order can actually be delivered. At this point, I have received: * No product * No confirmed valid tracking * No proof of production * No refund despite their promise * Repeated emails asking for extra payment This entire experience feels very unreliable and misleading. I would not recommend ordering from this company, especially if you expect transparency, timely delivery, or honest customer support.
Reply from Myphotosocks2026-04-30
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
Awesome product!
It was extremely easy to place my order. My shipment arrived faster than expected. Excellent customer service.
It took very long for it to be ready…
It took very long for it to be ready and ship I paid for the extra shipping and it still took almost a month to get. The photo magnet does not stay on my fridge.
Reply from Myphotosocks2026-03-31
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
Photo does not show faces well on item ordered :(
I was really excited for the customized Magic card I made for my boyfriend for Valentine's Day, but was extremely disappointed when it arrived. Our photo was not cropped to fit properly on the card and half of our faces do not show because it is covered by the words on the card. It did not even give an option to adjust the image to fit the card, so I assumed the production company would take care of it to fit properly. What was supposed to be a simple cute gift tailored to his favorite game now feels like a bad gift to give. I hope they will resend a new one that fits our faces on the card, but we will see. :(
Reply from Myphotosocks2026-02-28
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
Horrible quality
The material of the shirt is not what it looks as advertised. Quality of it looks cheap and it’s an almost silky texture not cotton. The picture did not come out well on the shirt either. I would not order from this company again.
Reply from Myphotosocks2026-02-28
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
Vicky was quick to respond to my issues…
Vicky was quick to respond to my issues and I received a corrected item in a timely manner. She kept me apprised of the status as well. Thank you
Such a cute Jukebox
Order was received with an error but it was quickly fixed by customer service. I am thrilled with the final product. I can't wait to gift it to my husband on our Anniversary.
Why grainy pictures if I approved the clear mockup
I checked the mock up closely and the pictures were sharp and clear. I received the order and the photos were very grainy and blurry. The product I received is not what I approved. I did everything on my end to check the mock up. I’m very disappointed in the product I received.
Reply from Myphotosocks2026-01-30
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.