Personalized Health Backed by Science.Step 1.Free quiz, 100% online. Tell us your goals—from losing weight to boosting focus or energy. We’ll recommend the right path. Step 2. Personalized plan, no waitlists.Tell us your goals—from losing weight to boosting focus or energy. We’ll recommend the right path.Step 3. Work 1-on-1 with your RNK coach.Track progress, make adjustments, and feel supported every step of the way.Try our products:NAD+ for energyTirzepatide for weightlossSemaglutide for weightlossSermorelin for fitnessClick the button, complete the quiz and see if you qualify
Written by the business, not verified by us.My RNK (myrnk.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the medical staff for being exceptionally helpful, patient, and truly caring during consultations. Consumer feedback shows the outstanding customer service, noting that questions are answered very quickly by knowledgeable professionals. Many people also mention noticing positive health results and a smooth, professional ordering process from the start. However, some customers also noted issues with improperly shipped products arriving warm, alongside frustrating experiences with order fulfillment and communication. A few reviewers felt disappointed when their shipments differed or when they faced unhelpful support when trying to resolve problems.
Auto-generated from all reviews of this business. For reference only.Very pleased with your customer service they response fast, always helpful. Delivery service is dependable and on time. You have a great product!
Hi there! What a wonderful note to read! Providing dependable service from order placement to doorstep delivery is always our top priority. Thank you for your support and kind words, and remember we’re always here if you need anything! Kind regards, MyRNK Team
Great purchase and service. Thanks to Robert and others for their assistance. I have Purchased NAD+ and Semorelin after my weight loss. I recommend RNK
Hi there! What a wonderful review to read! Delivering great service and top-tier support for your wellness journey is always our top goal. Thank you for recognizing Robert’s help and recommending MyRNK. Please know we’re always here whenever you need us! Kind regards, MyRNK Team
My experience with RNK has been very positive about the NAD+ it really help me In my everyday routine.
Hi there! Thank you so much for sharing your experience! We are absolutely thrilled to hear how much of a positive difference NAD+ is making in your daily routine. Helping you feel your best every single day is exactly why we do what we do. Thank you for choosing MyRNK to be a part of your wellness journey! Kind regards, MyRNK Team
I had two accounts (mistakenly). Customer service has been absolutely terrible to work with. I haven’t received my paid for product and I’m beyond disappointed. Will never…ever…come back..and I’m telling everyone I know to avoid
Hi there, Thank you for bringing this to our attention, and please accept our standard and most sincere apologies for the stress and misunderstanding surrounding your duplicate accounts. We completely understand your frustration regarding your paid product, and this is certainly not the level of experience we aim to provide. We are taking this very seriously. We will immediately review your profile and reach out to you directly to resolve your order and account issues right away. Kind regards, MyRNK Team
Nico did an amazing job assisting me with my plan and I am very happy at this point and looking forward to trying the NAD+. Excellent customer service!
Hi there! Thank you so much for this glowing review! We’re so glad Nico was able to guide you seamlessly through setting up your plan. NAD+ is such an exciting step in your health journey, and we’re thrilled to support you through every stage! We’ll be sure to pass along your kind words to Nico today. Kind regards, MyRNK Team
Era at RNK has outstanding customer service skills. She handled my issues like a champ and e-mailed me asap with the answers. Era, thank you for your time and energy with my issues. I appreciate you!!!
Hi there! Thank you so much for taking the time to leave such an amazing review! Era is truly a champ on our team, and we will proudly pass along your sweet words and appreciation to her today—it will surely make her day! Knowing that you felt completely taken care of and got quick answers is what we love to hear. Thank you for choosing MyRNK! Kind regards, MyRNK Team
I love these guys for my NAD and now I'm also getting the Sonorland
Hi there! Thank you so much for the awesome review and for being such a loyal part of the MyRNK family! We’re thrilled to hear how much you love your NAD+ regimen, and we can’t wait for you to experience the benefits of adding to your wellness routine. Thank you for your continued trust in us! Kind regards, MyRNK Team
Ann was great. She answered all my questions and was very professional and friendly. I will definitely work with RnK again.
Hi there! Thank you so much for taking the time to share your experience! Ann is indeed a wonderful part of our team, and we'll be sure to pass along your sweet compliments to her today. Knowing that you felt completely supported and plan to stay with us means the world to our team! Thank you for choosing MyRNK! Kind regards, MyRNK Team
Having someone follow up on outstanding orders that were already paid for was impressive. Having a personal phone call to make that easier was very helpful.
Hi there! Thank you so much for this wonderful feedback! Going the extra mile—like making a quick personal call to keep your orders seamless—is the level of care we strive to provide for every patient. Knowing that this follow-up gave you peace of mind completely brightens our day. Thank you for trusting MyRNK! Kind regards, MyRNK Team
Rachel was very helpful and did everything to make sure my concerns were addressed thank you
Hi there! What a wonderful review to read! Providing attentive, reassuring support is always our top goal. Thank you for recognizing Rachel's hard work, and please know our team is always just a message away! Kind regards, MyRNK Team
Hi there! Thank you so much for the sweet feedback! Being helpful and kind to every single patient is at the very core of what we do. We truly appreciate your trust and are so glad to have you with us at MyRNK! Kind regards, MyRNK Team
Program has been amazing. They keep you in the loop in there is a delay on processing
Hi there! Thank you so much for this fantastic review! We truly believe that honest, proactive communication is key—especially if there's ever a bump or delay along the way. Knowing that you feel informed and well-cared for means everything to us. Thank you for choosing MyRNK! Kind regards, MyRNK Team
Great company and easy to work with. I needed to pause my subscription and it wasn’t an issue. If you have any questions they’re always there to help. Highly recommend!
Hi there! Thank you so much for this glowing review and recommendation! We completely understand that life happens, so making subscription adjustments—like pausing whenever you need—should always be completely hassle-free. Knowing that you feel supported and cared for means the world to us. Thank you for being a valued part of MyRNK! Kind regards, MyRNK Team
I have been a patient with RNK Health for approximately 8 months for NAD+ injections, and this has been one of the most frustrating experiences I’ve had with a healthcare company. To date, I had only one 5 minute virtual appointment in 8 months. Their communication is completely unreliable. Every representative seems to provide different information, and no one appears to know what anyone else is doing. It took over six hours to get a clear answer to what should have been a simple question. And I still don’t have a clear answer. Today, I was told my account was being canceled because I was “ineligible.” Later, I was told I actually was eligible. I was instructed to schedule a virtual appointment, which I did. Then I received another message stating my appointment had been canceled because the provider determined I was ineligible. I repeatedly asked a simple question: If a provider suddenly determines that an established patient is no longer eligible for treatment, shouldn’t the patient be told why? No one could provide an explanation. Nothing has changed in my medical history since day 1. After six hours of contradictory information from multiple customer service representatives, via online & on the telephone, another representative finally told me that I do have an appointment tomorrow and that it will not be canceled. As a patient, I should not have to spend an entire day trying to determine whether I even have an appointment. This level of disorganization and inconsistent communication is unacceptable for any healthcare company. Patients deserve clear, accurate, and consistent information—especially when decisions are being made about their medical care. Unfortunately, based on my experience, I cannot recommend RNK Health. I had only one virtual provider visit during my eight months as a patient, yet I received contradictory information for six hours about whether I was eligible for continued treatment, whether my payment would be refunded, and whether my appointment even existed. No one could give me a clear explanation for what had changed or why.
Hi there, Please accept our sincere apologies for the confusion and breakdown in communication regarding your eligibility and appointment. We completely agree that patients deserve clear and consistent information at all times, and we are truly sorry for the frustration this situation caused. We’d really like to look into this further and make things right. Since we couldn’t locate your account under this profile, we’ve submitted a request through Trustpilot to get your details. We look forward to connecting with you as soon as possible. Kind regards, MyRNK Team
Hi there! Thank you so much for the great feedback! Being fast, reliable, and always here when you need us is a top priority for our team. We truly appreciate your trust and support! Kind regards, MyRNK Team
John listened to my questions and answered them completely to my satisfaction. He was very helpful
Hi there! Thank you so much for taking the time to leave this wonderful feedback! Active listening and complete care are what we strive for, and we are so glad John provided you with the clear answers you needed. We will be sure to pass your lovely compliments directly to John today! Thank you for choosing MyRNK! Kind regards, MyRNK Team
Hi there! Thank you for the awesome update! Knowing that your energy is picking up completely makes our day! Here’s to feeling even better and achieving great results ahead. We're right here cheering you on! Kind regards, MyRNK Team
Hi there! WOW, thank you so much for the glowing praise! We’re always here to make sure you have the best possible experience. Thank you for choosing MyRNK! Kind regards, MyRNK Team
I love that the company checks in with your progress to make sure you’re on the right track
Hi there! Short, sweet, and so rewarding to read! Guiding you on the right track and ensuring you get the best possible results is always our top priority. Thank you for your trust, and remember we’re always right here if you ever need anything! Kind regards, MyRNK Team
So far the most professional NAD+ provider out there. Straight forward, great intake call with a real Doctor. In addition, to being attentive on timely deliveries. Customer service is spot on.
Hi there! Thank you for sharing such high praise! Knowing that your experience—from your intake call with our doctor to your timely deliveries—was spot on completely makes our day! Thank you for trusting us with your NAD+ protocol and for being a valued part of the MyRNK family! Kind regards, MyRNK Team
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