Nassau Candy (nassaucandy.com) has a 4.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. 86% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
site is too slow
Next day I was notified that the issue had been fixed.
Reply from Nassau Candy2026-06-15
Thank you for bringing this to our attention. We apologize for the slow performance you experienced while using our website.
We are currently experiencing a technical issue that is affecting site speed for some users. Please be assured that this is not representative of our normal service, and our team is actively working to resolve the issue as quickly as possible.
We appreciate your patience and understanding while we address this matter. If you continue to experience any problems after the issue has been resolved, please don't hesitate to let us know.
Thank you for your feedback.
We would like to have more ability to…track our shipment
We would like to have more ability to track our shipment
Reply from Nassau Candy2026-06-15
We appreciate your feedback. We are always improving our tracking capabilities. Until we have this available, feel free to contact our team @ 800.486.1226
We're glad you enjoyed our variety and prices. Thank you for your feedback.
D
David · 4 reviews · Experienced 2026-06-08 ·
★★★★★
Absolutely Phenomenal
From the moment we opened our account, Anthony has been the perfect rep. I’ve worked with major distributors before and dealt with reps who only show up for the biggest customers. We’re still a small account to Nassau, but Anthony has never treated us that way. We get personalized service, genuinely competitive pricing, and quick response times — every time.
I also have to mention the packing quality. Our orders arrive in some of the best condition I’ve ever seen in B2B shipments. Nothing is ever smashed, and even display boxes show up perfectly intact. That kind of care doesn’t happen by accident.
If you’re a small independent retailer wondering whether Nassau will take you seriously, the answer is yes. Highly recommended.
Reply from Nassau Candy2026-06-10
We are so pleased to hear about your positive experience with our team and the personalized service you've received. It is wonderful to know that our efforts in competitive pricing and quick responses are valued. We also appreciate your kind words regarding our packing quality; we take great pride in ensuring orders arrive in excellent condition. Thank you for your wonderful recommendation.
The website is easy to use. My only issue with Nassau is that many of my deliveries come in boxes that have been squished. Some of our product arrives with damaged packaging.
Reply from Nassau Candy2026-06-08
We appreciate your feedback. We are concerned to hear about the damaged packaging and will investigate our delivery process to prevent this.
G
Gayle Herman Sorkin · 2 reviews · Experienced 2026-06-08 ·
★★★★★
Great customer service
I’ve been a long time customer of Nassau Candy because of the great customer service. What a pleasure to speak to a customer service rep who knows what they’re doing. I can’t say enough positive things about Theresa Del Priore. She’s positive, smart and knowledgeable about this business. She always has a suggestion or a new product that she thinks I would do well with. I’d also like to mention my delivery person Alvaro Cruz. Always prompt and so accommodating. What an asset these 2 people are to Nassau.
Reply from Nassau Candy2026-06-10
We are so happy to hear about your positive experience with our team members! We truly appreciate you recognizing their dedication and excellent service. We value your long-standing loyalty and look forward to continuing to serve you.
As a wholesale distributor, we do have an order minimum requirement. While we understand that this may not work for every business, our minimum is actually lower than many wholesale suppliers, whose order minimums often range from $250 to $500 or more.
The minimum helps us cover the costs associated with processing, packing, and shipping wholesale orders while continuing to offer competitive wholesale pricing and service to our customers.
We appreciate your input and hope you'll consider working with us again in the future. If there's ever anything we can do to help you build an order that meets your needs, please don't hesitate to reach out.
S
Steve Graham · 1 review · Verified · Experienced 2026-05-29 ·
★★★★★
very good!!
Reply from Nassau Candy2026-06-02
We're so glad you found our site to be very good. Thank you for your kind words!
Ease of use. However, some of the items that we order were not listed on any of the categories. I had to search them by item # from previous orders.
Reply from Nassau Candy2026-05-29
We appreciate your feedback regarding item categorization. We are actively working to improve our listings for easier searching and will review this further.
Gia Giustiniano has been my representative. She has been so very helpful, friendly, and efficient.
I requested some samples and she was so great about getting those requested and helping with pricing & shipping questions
Reply from Nassau Candy2026-05-29
We are so happy to hear about your positive experience with our team member! We appreciate you sharing your kind words regarding the helpfulness and efficiency you received with your sample request and pricing questions.
I am very happy working with Nassau Candy. As a new business owner, they have made me feel very comfortable from the beginning. Their team is always kind, patient, and helpful. They take the time to explain everything clearly and provide excellent customer service. I truly appreciate their support and look forward to continuing to work with them. Highly recommended!
Reply from Nassau Candy2026-05-26
We are so happy to hear about your positive experience as a new business owner. We truly appreciate your kind words about our team's support and clear explanations. We look forward to our continued partnership!
the web is easy to order from, just wish I could do a date adjustments if I wanted to have something delivered later date. otherwise, I have no issue except specialty items and communication which I have none . I am not getting the customer service or communication from my rep assigned to me
Reply from Nassau Candy2026-05-22
We appreciate your feedback regarding the ease of ordering. We're sorry to hear about the difficulties with date adjustments and the lack of communication from your assigned representative. We are looking into these issues to improve our service.
