About National Bankcard Inc.
Data updated- Website
- nationalbankcard.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 36% (4/11)
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About this business
National Bankcard is a leading provider in credit and debit card-based payment processing solutions to customers across the country. We pride ourselves on having the lowest processing rates backed by our award-winning customer service. No matter what type of business, our focus is to be your processor-of-choice.
Is National Bankcard Inc. legit?
National Bankcard Inc. (nationalbankcard.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 36% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and team members for being exceptionally helpful, patient, and extremely knowledgeable throughout the entire account setup. Consumer feedback constantly highlights the fast response times, clear explanations, and the very smooth, easy-to-navigate user experience provided by everyone. Some reviewers were not happy with the support provided, mentioning specific difficulties in getting questions answered or dealing with poor communication skills. A few consumers also reported encountering rude representatives or experiencing frustrating interactions when trying to resolve urgent business issues with their accounts.
Auto-generated from all reviews of this business. For reference only.What people say
Prompt customer service
Prompt customer service, patience while uploading app, willing to help with any questions. Very friendly
Good assistance
The representative was very informative!
Didn't even get past gathering…
Didn't even get past gathering information about the POS system! The representative, Carlos, was so incredibly rude that I just hung up. Goodbye to National Bank card!
It was great working with this company
It was great working with this company, they were fast and efficient and very helpful
My experience was awesome
My experience was awesome. I received timely support and quick responses.
Very professional people
Very professional people. Made it all easy to understand. Excited to change from Square.
I just started using NBC
I just started using NBC. We used Square for ever. Never had an issue. Thought NBC would be better. 3 of my customers made charges. 1 for 320.00. Went through no problem. 2nd Charge was for 2500.00 and 3rd charge was for 17,850.00. NBC said they went over some limit now my company is out over 20,000.00. They said it may be up to 180 days before my customers get refunded. We have a tractor trailer driving school. This money is their tuition. We can't start their classes untill we get paid. Now our customers are stuck and need these drivers for their business. Who does that? These people are a joke. I tried to email the lady that set us up. The return email says she won't be back till the 24th. Beware. This is no joke. I contacted our Lawyer today. Have a meeting with him Monday. I would've rated zero but there is not one. All I asked was for them to refund our customers so we can go back to Square
Jodi was so nice
Jodi was so nice, patient and informative!!
Everyone was professional and courteous.
Equipme.t doest do wifi
No hassles.
Your customer service and follow up was…
Your customer service and follow up was great!
So far the customer service has been…
So far the customer service has been awesome. The agents are very courteous.
The Pos system was very easy to use
The Pos system was very easy to use, My issue it’s been a week and I still haven’t received my Funds almost $2,000
Very polite
Great & simple business.
Explained very well
Explained very well and answered all of my questions
Thank you for the great experience
Thank you for the great experience, your customer service team is excellent. They were professional and very helpful.
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