Accuracy
Fast delivery. What I ordered is what I received. Good Price.
About NavaFresh USA
Data updated- Website
- navafresh.com
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 42 reviews
- Replies to negative
- 89% (8/9)
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About this business
Taking care of the health and happiness of your family is always at the forefront of your mind, and we understand that you don’t have time to search through thousands of stores to buy the items you need the most. You need a way to source high-quality, nutritious, sustainable home and health products without visiting multiple stores or having to settle for second-best, which is where NavaFresh comes in.
Written by the business, not verified by us.Is NavaFresh USA legit?
NavaFresh USA (navafresh.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. 88% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 89% of negative reviews; 42 of them were added in the last 12 months. Last updated 2026-09-02.
What people say
Very good service
Very good service, despite my order being delayed due to curier delivery issues…but this is not Navafresh’s fault. Can fully recommend as their service is excellent.
Taste good
Taste good, clean and solid. Fast delivery.
Genuine website and good support
The delivery came from Mumbai and it was delivered in Canada considering that the order was delivered pretty quickly and I was updated by the NavaFresh about the order consistently. I will give them 5 stars and recommend it to other
The products are good and have improved…
The products are good and have improved significantly in a short period of time. However, I am not too impressed with the customer service, as I had to repeatedly email and remind them about my order delivery. On a positive note, the package arrived intact and in good condition.
It was a wonderful experience ordering…
It was a wonderful experience ordering from here. The delivery was so efficient and I was able to track the delivery throughout the whole process.
the product is good
the product is good, but the delivery took a long time and was confusing because it came from somewhere in India.
The best experience
The best experience. Firstly I thought it’s gonna take long time to get delivered but it was faster than I thought and I am genuinely happy with that. Will place more orders in future.
The client support is amazing
At first, I had a problem with the tracking of my package but then I wrote to the client support and it took 4 days to arrive home. The client support was very very efficient!! Thank you.
I ordered an item in February
I ordered an item in February. By end of March it never arrived. I spend time emailing the company and they said it was on its way. It was apparently coming from India. I live in Singapore and it never arrived. I contacted the company many times. They replied we will give you a 20% gift coupon for the wait. I said, I would not do business with this company. I asked for a refund - ultimately they gave me two choices, I said, I wanted a full refund. There email says it would be in my account 3-5 days. This was April 14th. Not arrived in my bank account. I contacted them again and asked why the money has not arrived in my account after 2+ weeks. They said they would look into. It was discovered it was never transferred as they said it had been. After this they sent me the bank report it was sent immediately after this. Finally the saga was done. However, as my first experience - it is my last. Trust is important more than ever with all the scamming that is happening. If they want to build trust then their systems need to match their words - and not simple AI doing the responding. They have lost my business for the future. Grateful though this was finally resolved and I got my money back.
Reply from NavaFresh USA2026-05-22
Hi Kevin, We apologise for the delay in your refund. It has now been processed, and we appreciate your understanding. I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future. Thank you for your understanding and patience. Regards NavaFresh
I am impressed with the service good…
I am impressed with the service good product and considering this came from India fast delivery no complaints will definitely buy from here again
Scam
Scam. They are an Indian company apparently (which is never advertised that their products actually ship from India). The shipment never left India. It has been a month almost and they don't want to refund us
Reply from NavaFresh USA2026-05-22
Hi Mina, We're sorry for the inconvenience caused by the delay. Your order has been delivered, and we appreciate your understanding. I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future. Thank you for your understanding and patience. Regards NavaFresh
Payment taken but Order not Processed
I attempted to place an order on the NavaFresh website on March 14, 2026. During checkout the website clearly displayed a message saying “Payment was not successful.” I therefore assumed the transaction had failed and that no order had been placed. However, I later discovered that €63.21 had been debited from my bank account under the merchant name “NINTHAVENUE.” When I contacted NavaFresh customer service, they confirmed that there is no order in their system, yet the payment was still taken from my card. This situation is extremely concerning: a payment should never be captured if the transaction failed and no order exists. I strongly recommend that customers be very cautious when purchasing from this website, as the payment process appears unreliable and potentially problematic. Update: Following my initial review, NavaFresh has since processed a full refund of €63.21 after confirming that the charge was due to a technical error on their side (payment captured despite the order not being validated). The refund was initiated after follow-ups and is now being processed by the bank. While I appreciate that the issue has been acknowledged and resolved, the initial experience was concerning — being charged without a valid order and having to chase for clarification is not acceptable. I am updating my review to reflect the resolution, but I hope measures are implemented to prevent such situations in the future.
Reply from NavaFresh USA2026-03-22
Hi Baddam, We sincerely apologize for the inconvenience you have experienced. We understand that you are not satisfied with the service provided, and we assure you that we will thoroughly investigate the issue and take corrective measures. I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future. Thank you for your understanding and patience. Regards NavaFresh
Total scam
Total scam. Ordered a product weeks ago and all I get are these stupid emails saying they'll check on it. Didn't even get a receipt upon purchase. I don't expect to ever get the product. Should have read the reviews online, but they had an address on their site that said HK (where I live), so I thought it was legit. It's not.
Reply from NavaFresh USA2026-02-23
Hi Marcia, We regret the inconvenience caused. However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly. Regards NavaFresh
I love the product itself
I love the product itself, and shipping and price is extremely affordable.
The following of the order is perfect
The following of the order is perfect. The product is what was awaited.
Have bought previously and very…
Have bought previously and very satisfied every time
Just a broker who orders from…
Just a broker who orders from india..When i saw the product on the website I thought those items are stocked by them...But when it took 2 weeks to ship my product I understood it was getting ordered from India..More than 3 weeks to get the item i ls unacceptable..I can order it myself from India in that time line.. Good customer service though..but their the business model is sustainable as there will be no repeat customers..
Reply from NavaFresh USA2026-01-27
Dear Customer, Thank you for your review. We've looked into our records and couldn’t find a corresponding order associated with the details provided. To help us resolve this matter promptly, could you please share the order ID linked to your review? Once we have this information, we will be able to investigate further and get back to you as soon as possible. Warm regards, NavaFresh
Product is as advertised.
The seizure stopper!!!!!!!
I purchased the epilepsy supplement to assist my son with his Myoclonic seizures after the pediatric neurologist put him on (separately) 3 different seizure medications that did not assist him. In fact they made his seizures come more frequently, more intense and last longer. The doctor would not listen to me AT ALL, when I provided him with feedback about the outcome of the medication. He insisted that there was no possible way that the medication made it worse. His (counterintuitive) instruction was to double down on his current medication. I refused after trying it and it making the situation infinitely worse. I knew I had to find something that would help and my hope was to find something natural and without the costly side effects and worsening of my son’s condition. So far (we’ve only had him on it for a couple of weeks), we’ve noticed a reduction in the frequency of his seizures and severity and length. I am very hopeful that this supplement will be what we’ve spent years searching for. So far, we are incredibly pleased and fully intend on continuing him on this supplement. Thank you so much for formulating something that has been such an amazing positive impact on my son (8yrs) and his epileptic experience. My son came home and told me that he had NO SEIZURES during his school day and although he did have some while doing homework, I’ve absolutely noticed a huge impact on him in such a short period of time. Thank you for giving our family hope back!
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