I recommend this service
I recommend this service. I had zero issues and have zero complaints. I finished the program as well. Yay!
Thank you for leaving a review. Congratulations on completing the program!
Navicore Solutions (navicoresolutions.org) has a 4.6 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 88% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 100% of negative reviews; 25 of them were added in the last 12 months. Last updated 2026-08-10.
I recommend this service. I had zero issues and have zero complaints. I finished the program as well. Yay!
Thank you for leaving a review. Congratulations on completing the program!
Great customer service from the start, very clear in what they offer.
Thank you for your review, Jennifer.
My credit payments are much more manageable.
Thank you, Charles.
Was always there when I had questions
We're happy to have helped you, Kathy. Thank you for the review.
Very helpful in terms of helping customers to pay off debts and in compliance with their budget limits
Thank you for taking the time to leave a review!
I’ve been a client of theirs now for months and so far I haven’t had an issue. Feels really good to have a liaison that can speak up for you instead of just getting deeper and deeper into debt. Thank you all very much
Thank you for taking the time to leave a review. We are happy to be able to help you.
The customer service is A+. I have 5 months left in my 5 year plan. The payments were promptly reflected in my credit statements. It's important to note that some creditors will report your accounts closed. However, I have watched my credit scores soar as the balances are reduced. Navicore negotiated drastic reductions in my interest rate that allowed me to pay over $60,000 in 5 years. Navicore has been a savior.
We appreciate you as a client. Thank you for taking the time to write a review.
The representative from Navicore was very nice and knowledgeable but there's nothing they can do for you if you are unemployed at the moment without an income and can't make any payment. No bank or credit counseling company will be willing to reduce the debt or interest rate on your credit cards including Navicore without you making some kind of payment. I called Navicore because I was being pressured by the banks to call them and I want to comply but for someone in my position it's a waste of time. Besides that, anything Navicore can do for me, I can do on my own by dealing with the banks directly and probably in less time. This is a follow up reply/edit to Navicore's reply to me: I appreciate you reaching out but as I already said above, I am not in a position to make any payments whatsoever unfortunately which is why I said it's a waste of time for me right now, it's premature and frankly I don't need anyone being "part of my journey". But the bank won't stop calling and telling me to call Navicore so I didn't want to not comply. When I have an income again I'll make my payments. As I already explained I don't see what you can do to help unless you are willing to lower my debt and/or interest rate WITHOUT me making any type of payment whatsoever which I know you won't do. If you can do that then I'll contact you again. Can you do that? If not then why would you ask me to call you again?
Hi Johnny, Our apologies that we were not able to meet your expectations. We strive to meet the needs of all of our clients regardless of their circumstances. We do provide resources and guidance for unemployed individuals and base our recommendations on each individual’s financial situation. Please contact Navicore if you’d like to further discuss, we would be happy to be a part of your financial journey.
I already made my first payment to Navicore but they haven't settled my credit card debts (only 1 bank with Chase) yet, I called an agent,she told me that it may take 3 weeks and depends if Chase agreed to the settlement. I hope this is not a scam! Chase actually recommended Navicore to me.
Hi Charles, It can take time to finalize the details of a Debt Management Plan with your creditor. We thank you for your patience while Navicore works towards this and can assure you that we’ve provided the necessary information regarding your account. Please keep in mind that this is not a settlement and you will be repaying your debt in its entirety. We thank you for choosing Navicore to help you along your financial journey. Please contact us should you have any additional questions.
All the associates were resourceful. Made it so easy to get the service. Always returned my calls
Thank you for taking the time to leave us a review.
Bery simple and helpful
We are very happy to be of service to you. Thank you for your review.
First, the agent told me my accounts would stay open. Three out of four are closed. Second, my account billing date was wrong and all accounts were late for months. Both have had a negative effect on my credit. I will not work with this company in the future. When practicing conflict resolution with the company; the rep stated, "You don't understand debt management." And hung up. I called back and she said it was a mistake and she was making a note to escalate my concerns. I told her I'll call back in a week and she said she would email me. I said, " No, "I'll call back so you can provide explanations to inform my uneducated mind on debt management."
Hi Angela, Our apologies that we are not able to meet your expectations. We will have a Customer Service Manager reach out to review your situation and offer any appropriate help.
I'm great full with your services because I'm learning more money management.thanks for Bing helpful.
We are happy to be of service to you and glad that you are enjoying our financial educational resources.
We appreciate your review, thank you.
Navigore Solution co is the best helper for me because it created a route for me to pay my credit card bill with less stress. Thank you again and I won't hesitate to highly recommend you to anyone.
Thank you for taking the time to rate us.
We are very happy that our service exceeded your expectations. Thank you for taking the time to review Navicore.
Thanks, great service
We appreciate your review.
Excellent customer service professional and friendly.
We're very happy your customer service experience exceeded your expectations.
No help at all waisted all my time for nothing Jocelyn
We’d like to thank you for providing feedback on your experience with Navicore Solutions. We strive for excellent customer service and have reviewed your situation. Should you need any additional counseling or resources in the future, please feel free to contact us at 800-772-4557. Thank you for giving Navicore the opportunity to help you along your financial journey.
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