Nerdywave

Dear Customer, We apologize that it took almost a month to receive the item, and that the fit isn't perfect—the sleeves are particularly oversized and the proportions are off. This is absolutely not the experience we wanted. We'll share your feedback on the fit and shipping time with our team for improvement. Could you please send us a picture? [email protected] We've reached out to you. Thank you for your feedback; your honesty is greatly appreciated. Best regards, Nerdywave Customer Service Team

Dear Customer, Thank you so much for your kind words! We're thrilled you love the shirt and are happy with how it turned out. Thanks for understanding about the fit—we’re always working to improve our sizing accuracy. So glad the 4x will still make a great gift, and we truly appreciate your support and positive attitude. You’re awesome! 😊👕 Best regards, Nerdywave Customer Service Team

Dear Customer: Thank you so much for your thoughtful and detailed review—we sincerely appreciate your appreciation for the T-shirts and for sharing your concerns so openly. We're delighted to hear you rave about all nine T-shirts—from the fabric and design to the overall quality and delivery speed. We're glad to know your experience was positive and that you enjoyed them! We also sincerely appreciate you raising the important point about design ethics. We take these issues very seriously and strive for complete transparency: we do not plagiarize or steal designs from independent artists. Every design in our collection is independently created by our creative team, developed under appropriate licensing agreements, or inspired by universal themes and pop culture in transformative and original ways. We fully understand the conflict you feel—loving a product while also questioning the ethics behind it. This balance is not an easy one, and we respect your perspective. Our core goal is to provide fun, high-quality apparel that celebrates fandom and creativity while respecting intellectual property and artistic integrity. Thank you again for your trust, feedback, and support. We appreciate choosing us and hope to continue earning your trust with every order. Sincerely, Nerdywave Customer Service Team

Dear Customer, We're deeply sorry to hear that the 5XL size wasn't as expected, and we completely understand the disappointment and frustration. You're absolutely right—sizing should be consistent and reliable, especially when following our guidelines. We're reviewing our size charts and measurement standards to ensure accuracy and transparency. We don't want customers to have this experience, and we apologize for the disappointment. If you prefer, we're happy to assist with a return and will ensure your feedback reaches our product team. [email protected] Thank you for your feedback—we value your honesty. Best regards, Nerdywave Customer Service Team

Dear Customer, We’re sorry for the sizing mix-up. We’ll look into this and make it right—please let us know how we can help. [email protected] Different items have different pattern and styles, thus they may have different size chart. ‍Normally the size difference is maximumly controlled within 3 centimeters due to hand measurement process. Could you please send us the measurements so we can check? Best regards, Nerdywave Customer Service Team

Dear Customer, Thank you! We're glad you love the value and quality—thanks for your support! Best regards, Nerdywave Customer Service Team😎

Dear Customer, Thank you for your honest review—we're glad to hear you enjoy the product and that it meets your expectations for quality and comfort. This means a lot to us! We sincerely apologize for the frustration you've experienced with unreliable shipping updates and delivery delays. We understand how exciting it can be to wait for a new order, and waiting an extra four days—especially after coordinating with your workplace—is definitely not the experience we want. While we work with trusted carriers, we recognize there's room for improvement in communication and delivery consistency. We're actively working with our shipping providers to improve tracking accuracy and delivery reliability. Thank you for your patience and for sharing your experience. Please send your order number to our customer service at [email protected] so we can find a solution. We value your feedback and hope the wait is ultimately worth it. We're honored to have you order again—we'll do our best to ensure a smooth delivery next time. Best regards, Nerdywave Customer Service Team

Dear Customer, We hope to resolve this issue for you. If you would like a full refund or replacement for your T-shirt, please let us know. We will cover all costs—no returns are required unless you voluntarily return the product. Could you share a photo of the affected print so we can report it to our production team and prevent future issues? [email protected] Thank you again for bringing this issue to our attention. We value your support and hope you can regain your confidence in our products. Best regards, Nerdywave Customer Service Team

Dear Customer, We are deeply sorry that your experience left you feeling this way, and we apologize for this. We are working to display this information more clearly on our website. We would never mislead customers, and we are deeply sorry that our product quality did not meet your expectations. We stand behind our products and are committed to providing a fair resolution—we have already issued you a full refund. Thank you for your honest feedback. It is not our goal for any customer to feel exploited, and we will use your feedback to improve transparency and product quality. Thank you for your feedback. Best regards, Nerdywave Customer Service Team

Dear Customer, Thanks for your feedback — we hear you. While some products may appear similar on other platforms, we are not a dropshipping brand. We design our own original graphics and quality-control every print to ensure bold, durable, and wearable art. Yes, generic blanks exist elsewhere — but our designs, brand integrity, and customer experience are what set us apart. That said, we always appreciate honest feedback and are committed to earning your trust with every order. Thank you for giving us a try. Best regards, Nerdywave Customer Service Team

Dear Customer: Thank you for contacting us. We're sorry that the item you ordered didn't fit your expected size even after selecting a larger size. We understand your concerns and hope to be able to assist you in resolving this issue. To better assist you, please provide your order number. We will review your order and provide you with the best possible solution, whether it's a replacement, refund, or other solution. We apologize for the inconvenience and appreciate your patience as we work to resolve this issue. If you have any further questions or concerns, please feel free to contact us. Looking forward to hearing from you! Sincerely, Nerdywave Customer Service Team

Dear Customer, Thank you for contacting us and sharing your concerns regarding your recent order (order number: DP36087). We sincerely apologize for the quality issues with the product you received and for any concerns you may have regarding our shipping policies. We would like to address your concerns: Shipping Locations: Although we state that we "never ship directly," some of our products are shipped directly from our manufacturing partners in regions such as China. This approach helps us maintain competitive pricing and offer a wide selection. However, we understand this may cause confusion, and we will work to improve the clarity of this information on our website. Product Quality: We are deeply sorry that the product did not meet your expectations. Product quality is of paramount importance to us, and we want to ensure your satisfaction. If the product is defective or not as described, we are happy to provide you with a satisfactory solution and will contact you by email to resolve the issue. Your satisfaction is our top priority, and we want to ensure you have a pleasant shopping experience with us. Sincerely, Nerdywave Customer Service Team

Dear Customer, We're sorry you're having trouble resetting your password—codes can sometimes be blocked by spam filters or email providers. Please carefully check your inbox and the email associated with your order. Orders can only be canceled free of charge within 24 hours before production begins. After that, we are unable to cancel orders, which could result in wasted work. See our website for our detailed policy. We certify that we do not plagiarize designs. All work is original or licensed. If you have any specific questions, we'd be happy to investigate. We value your feedback and are committed to fairness and transparency. Please let us know if you need assistance. Best regards, Nerdywave Customer Service Team

Dear Customer, We’re truly sorry your experience wasn’t what you expected — we completely understand how disappointing it is when the print quality doesn’t match the product images. We strive for high-quality, sharp prints on every shirt, and it sounds like something went wrong with yours, especially regarding image scaling and clarity. This shouldn’t happen, and we take your feedback seriously. If you’re still open to it, we’d like to make this right — whether that’s a replacement (we’ll double-check print quality before shipping) or a refund. We’d also love to see a photo of the issue to help our production team investigate and prevent future errors. Please reply with your order number and photos, and we’ll take care of it right away. We have emailed you, please check that. Thank you for your honesty — we hope to restore your trust. Best regards, Nerdywave Customer Service Team

Dear Customer, Thank you! We're so glad you're loving the quality, fabric thickness, and print details — that’s exactly what we aim for! We’re confident they’ll hold up well through washes (just recommend cold wash and inside-out care for best results). But we totally get it — seeing is believing! Thanks for the positive vibes and for giving us a try. We’re here if you ever need anything — enjoy your new favorite tee! Best regards, Nerdywave Customer Service Team😃

Dear Customer, Thank you so much! We're thrilled you love the graphics and the material — that means a lot to us! 😊 Enjoy your new favorite tee! 💙👕 Best regards, Nerdywave Customer Service Team

Dear Customer, We apologize that our delivery took longer than expected and that the fabric didn't meet your comfort expectations. We value your feedback and will work on improvements based on it. We have contacted you via [email protected], please check your email. We will work diligently to meet your expectations. Best regards, Nerdywave Customer Service Team

Dear Customer, Thank you for bringing this to our attention. I’m sorry to hear that you haven’t received your order. We’d like to assist you in resolving this issue as soon as possible. Could you please provide us with your order number? Once we have this information, we will investigate the matter and provide you with a solution promptly. We apologize for the inconvenience and appreciate your patience. Please feel free to reply to this email, and we’ll take care of it right away. Best regards, Nerdywave Customer Service Team

Dear Customer, We're very sorry that the print started to peel after just one wash. Thank you for letting us know and we're sorry for the disappointment. Could you please send a photo of the T-shirt and your order number to [email protected]? We'll investigate immediately and reissue or refund you. Alternatively, please reply to the request for your order information on the platform. We'll contact you immediately after we receive your order number. Your satisfaction is of paramount importance to us. Have a nice day! Nerdywave Customer Service Team

Dear Customer, Thank you for your feedback! We're sorry that the product you received was not what you expected. Please provide more details so we can more effectively resolve the issue. We're willing to resend or refund your order to ensure your satisfaction. If you need further assistance, please feel free to contact us. [email protected] Best regards, Nerdywave Customer Service Team