The New York Pass (newyorkpass.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
T
T.Casper · 3 reviews · Experienced 2026-08-02 ·
★★★★★
4 Active Days in NYC for a Family of 6
My family of 6 just spent 5 days in New York City and used the Go City New York 4 day passes. We were able to do and see over 20 Go City attractions. Making timed reservations was very easy. Changing reservations to earlier or later in the day was even easier. Admission to attractions that didn't require reservations was fast with no long lines. Our family saved over $1,600 using the Go City passes. I would recommend them to anybody. Those that only want to see a 1 or 2 attractions a day and those who can go from dawn to well after dusk. We will look at othe Go City passes for future trips. Thanks!
Reply from The New York Pass2026-08-09
Hello,
We are beyond thankful for your review and truly grateful for your kind words. Your feedback is extremely important to us and continually motivates us to ensure a smooth and enjoyable journey for our customers. We’re delighted to hear that you enjoyed using the Go City pass. We hope to have the pleasure of serving you again in the near future.
Warm Regards,
Go City
Hi Madhuri,
Thank you so much for your amazing feedback! It truly means the world to us and motivates us to keep delivering a smooth, hassle-free experience. We’re thrilled to hear you enjoyed using the pass and can’t wait to welcome you again!
Warm Regards,
Go City
Hi Jane,
Thank you so much for your amazing feedback! It truly means the world to us and motivates us to keep delivering a smooth, hassle-free experience. We’re thrilled to hear you enjoyed using the pass and can’t wait to welcome you again!
Warm Regards,
Go City
Hi There,
We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle-free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities.
Regards,
Go City
Hi There,
We really appreciate your feedback, and it will be used to help identify gaps and improve our service. We will try our best to improve our communication with the attractions. So, Go City users, don't face this kind of problem in the future. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.
Regards,
Go City
Hi Marion,
We are beyond thankful for your review, and we are so grateful for your kind words. Your feedback is extremely important to us. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.
Regards,
Go City
Hello,
Thank you so much for your amazing feedback! It truly means the world to us and motivates us to keep delivering a smooth, hassle-free experience. We’re thrilled to hear you enjoyed using the pass and can’t wait to welcome you again!
Warm Regards,
Go City
Hi Thomas,
Thank you so much for your amazing feedback! It truly means the world to us and motivates us to keep delivering a smooth, hassle-free experience. We’re thrilled to hear you enjoyed using the pass and can’t wait to welcome you again!
Warm Regards,
Go City
We are beyond thankful for your review and we are so grateful for your kind words. Your feedback is extremely important to us. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.
Regards,
Go City
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience didn't meet your expectations. We'd like to better understand what happened, so please feel free to contact us at [email protected].
Please note that cancellations and changes for Empire State Building reservations are possible, but they must be made at least 15 minutes before your scheduled booking time. We also kindly ask that guests arrive at their scheduled time slot for the best entry experience.
Regarding the value of the pass, it's designed to help customers save money compared to purchasing individual attraction tickets, especially when visiting multiple attractions. In addition to potential savings, the pass offers the convenience of having your attractions in one place, flexibility to choose from a wide range of experiences, and the ability to explore at your own pace.
We appreciate your feedback and hope to have the opportunity to improve your experience in the future.
Hi Lourdes,
Thank you so much for your amazing feedback! It truly means the world to us and motivates us to keep delivering a smooth, hassle-free experience. We’re thrilled to hear you enjoyed using the pass and can’t wait to welcome you again!
Warm Regards,
Go City
Hi Federico,
We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle-free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities.
Warm Regards,
Go City
Hi Jack,
This made our day! Your review means a lot to us, and we truly appreciate your kind words. We hope to serve you again in the future.
Warm Regards,
Go City
使用 New York Go city pass 是一次很棒的体验。前往所有景点都非常方便。我肯定会在下次旅行中使用它，并且 100% 推荐它。
Reply from The New York Pass2026-06-19
Hi Marta,
Thank you for taking the time to share your review. We are truly grateful for your review and kind words, it truly boosts our confidence as we continue striving to provide a hassle-free experience. We’re delighted to hear that you enjoyed using the Go City pass and hope to serve you again in the future.
Warm Regards,
Go City
Hi Rae,
This made our day! Your review means a lot to us, and we truly appreciate your kind words. We hope to serve you again in the future.
Warm Regards,
Go City
