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Travel & Vacation

The New York Pass

200 reviews

4.8200 reviews
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About The New York Pass

Data updated
Website
newyorkpass.com
Category
Travel & Vacation
Location
United States · New York City
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
100% (3/3)
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Is The New York Pass legit?

The New York Pass (newyorkpass.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

A
Angel García-Retamero Imedio · 2 reviews · Verified · Experienced 2025-09-16 ·

Super!

Everything was easy and fast... I really recommend it for visiting NYC

Reply from The New York Pass2025-09-16

Hi Angel, We are beyond thankful for your review. This made our day! Your review means a lot to us. We hope to serve you again in the future. Regards, Go City

H
Hayley · 31 reviews · Verified · Experienced 2025-09-16 ·

Excellent value

Excellent value - great way to maximise seeing all the main sites. Very good value for money and highly recommended

Reply from The New York Pass2025-09-16

Hi Hayley, We are beyond thankful for your review. This made our day! Your review means a lot to us. We hope to serve you again in the future. Regards, Go City

M
Michal · 2 reviews · Verified · Experienced 2025-09-16 ·

It was a grate opportunity to see the…

It was a grate opportunity to see the Big apple city with your pass. I can recommend it to everybody who wants to see different spots in NYC. Vey good quality/price value. Hope to see you again in next year. Michal from Poland.

Reply from The New York Pass2025-09-16

Hi Michal, This made our day. We are so grateful for your kind words. Thanks for sharing your review with us and the community. We hope to serve you again in the future. Regards, Go City

M
M luz beceiro · 1 review · Verified · Experienced 2025-08-26 ·

Easy for use

Easy for use. Fast entry in activities.

Reply from The New York Pass2025-09-16

Hello, This made our day! Your review means a lot to us. We hope to serve you again in the future. Regards, Go City

M
Monica M · 1 review · Verified · Experienced 2025-09-16 ·

Great experiences for a fair price

Great experiences for a fair price. I loved the APP - easy to use and very practical. A must-have pass!!!!

Reply from The New York Pass2025-09-16

Hi Monica, We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle-free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities. Regards, Go City

s
srk1407 · 7 reviews · Verified · Experienced 2025-09-16 ·

Great value

Great value. Unbeatable

Reply from The New York Pass2025-09-16

Hello, We appreciate you taking the time to leave us a review. Your feedback is valuable to us as it gives us constant motivation to improve and provide the best services possible. Regards, Go City

J
Jorge Parot · 1 review · Verified · Experienced 2025-09-16 ·

Works great

Reply from The New York Pass2025-09-16

Hi Jorge, We are beyond thankful for your review. This made our day! Your review means a lot to us. We hope to serve you again in the future. Regards, Go City

J
John Noble · 9 reviews · Verified · Experienced 2025-09-16 ·

Great value

Great value, we purchased a 5 day pass and did so many wonderful things. The organised tours were fantastic, I can’t recommend the pass highly enough.

Reply from The New York Pass2025-09-16

Hi John, We are beyond thankful for your review. This made our day! Your review means a lot to us. We hope to serve you again in the future. Regards, Go City

L
Lisa · 2 reviews · Verified · Experienced 2025-09-16 ·

Perfect

Perfect for those who want to see as many as they can!

Reply from The New York Pass2025-09-16

Hi Lisa, We are beyond thankful for your review. This made our day! Your review means a lot to us. We hope to serve you again in the future. Regards, Go City

M
Melisa · 1 review · Verified · Experienced 2025-09-16 ·

Súper easy and fast to use it

Súper easy and fast to use it, easy app and i was able to reserve in advance many attractions. Also i was able to reschedule reservations.

Reply from The New York Pass2025-09-16

Hi Melisa, We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle-free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities. Regards, Go City

E
Ellis · 1 review · Verified · Experienced 2025-09-16 ·

Brilliant experience

Brilliant, was a bit doubtful but definitely worth using. Double check that your attractions are available on the pass before purchasing. It was very easy to use.

Reply from The New York Pass2025-09-16

Hi Ellis, We are beyond thankful for your review. This made our day! Your review means a lot to us. We hope to serve you again in the future. Regards, Go City

C
Corto Corto · 2 reviews · Verified · Experienced 2025-09-05 ·

Very good experience

Everything was perfect, easy to use. The only thing to improve is that we would have appreciated to be informed about the expiration of the pass in order to book the last experience.

Reply from The New York Pass2025-09-14

Hello, This made our day! Your review means a lot to us. We hope to serve you again in the future. Regards, Go City

M
Michael Weber · 5 reviews · Experienced 2025-09-10 ·

Caution, extra fares

Generally everything worked well, but be aware, that on some companies like " Unlimited Biking" charge you with not aligned extra-fares. GoCity helps with getting a contact to fight for refunding the money, but doesn't change the companies

Reply from The New York Pass2025-09-16

Thank you so much for taking the time to share your feedback. We’re glad to hear that most of your experience went smoothly, but we’re sorry to hear about the extra charge from Unlimited Biking. We completely understand how frustrating unexpected fees can be, and we take this feedback seriously. We will be investigating this with our partner to better understand what happened and ensure a better experience for all our guests in the future. Your insight helps us improve the experience for everyone, and we truly appreciate you bringing this to our attention. Thank you again for your feedback, and we hope you continue to enjoy exploring with Go City!

S
Sebastian · 1 review · Verified · Experienced 2025-09-05 ·

Great experience

Great experience! It was all clear, communication, notifications, attractions. Very easy to use and with the app. I recommend using the Pass, since it helps you to plan and have a good schedule without losing any attractions.

Reply from The New York Pass2025-09-10

Hi Sebastian, We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle-free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities. Regards, Go City

J
Jan frank · 1 review · Verified · Experienced 2025-08-08 ·

Best card for experiences

After buying this card, easy acces via app for information and selecting experiences. On difficulty we got great help from customerservice on booking the experience. Good quality vs price, we had 10 days to see as much as we wanted...

Reply from The New York Pass2025-09-10

Hi Jan, This made our day! Your review means a lot to us. We hope to serve you again in the future. Regards, Go City

J
Johannes · 4 reviews · Verified · Experienced 2025-09-02 ·

It is easy to handle and offers many…

It is easy to handle and offers many opportunities.

Reply from The New York Pass2025-09-09

Hi Johannes, This made our day! Your review means a lot to us. We hope to serve you again in the future. Regards, Go City

S
Sébastien D. · 1 review · Verified · Experienced 2025-08-14 ·

Avant de partir, pensez à tout, surtout au PASS

Our experience in New York was incredible thanks to the GoCity Pass, valid for 7 days with unlimited use. We were able to visit and discover nearly 20 places, skyscrapers, museums and guided tours for only €363; the total cost of our activities would have been over US$900, so we made a great saving! Thank you GoCity, see you soon!

Reply from The New York Pass2025-09-07

Hello, This made our day! Your review means a lot to us. We hope to serve you again in the future. Regards, Go City

M
Matt Clarkson · 4 reviews · Verified · Experienced 2025-09-02 ·

Brilliant, second time buying, will buy a 3rd, 4th…

Good app Brilliant choice of attractions Makes trip a lot easier knowing you have tickets to the main things, also did a few not originally on our list so descriptions and suggestion good too

Reply from The New York Pass2025-09-07

Hi Matt, This made our day! Your review means a lot to us. We hope to serve you again in the future. Regards, Go City

A
Alison McFarlane · 2 reviews · Verified · Experienced 2025-09-05 ·

Worthwhile buying the pass in advance

Really easy to use from downloading it to visiting the attractions. Just wish there were more attractions on the pass such as the Met gallery, bronx zoo and hall des lumieres.

Reply from The New York Pass2025-09-06

Hi Alison, We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle-free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities. Regards, Go City

M
Marta · 1 review · Verified · Experienced 2025-09-05 ·

It works quite good

It works quite good. Although there are some activities that are anounced that does not work as it should. The Yankees béisbol match, was supposed to be incluyes, when we bought our pass and we pick up one more day because we checkin and we see there was a match incluyes that day. But one week before the match, the web of the pass was updated and the match of that day was not incluyes. That should be advised with more advance as people do not buy the pass a week earlier.

Reply from The New York Pass2025-09-06

Hi Marta, We really appreciate your feedback, and it will be used to help identify gaps and improve our service. We will try our best to improve our communication with the attractions. So, Go City users, don't face this kind of problem in the future. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future. Regards, Go City