ERGO NEXT (nextinsurance.com) has a 4.0 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 23% of reviews are 1 star, a relatively high share; The business has replied to 48% of negative reviews. Last updated 2026-08-11.
The APP is user friendly 🤩 and that is a RARITY !!!!!! Perfect example: SEVERAL HOURS, of my work day, is spent helping clients navigate their online portals and APPS. for whatever company etc. As a whole…NEXT is WONDERFUL ! User friendly, polite and helpful live agents and great rates!!!!
This company does a good job. That is, they provide unemployment insurance in accordance with California state laws and they make it relatively easy to accomplish. We do not have a standard payroll cadence, and although their system was at first a little bit thrown by that, once I explained to them our situation, they were able to explain to us how the system worked and what to do to make sure that no hiccups occurred. That kind of personalized help-desk communication is refreshing in this day and age, when companies make every effort to avoid customer support as much as possible. So ... I would definitely recommend this company if you need unemployment insurance for your small or medium-sized business.
On Hold for a very very very long time. Over 30 minutes EACH time. Machine that answers asks the same questions 4 or more times then routes to the wrong place.
103 reviews matching