Easy.
Easy. Thanks always count on NFM
Reply from Nebraska Furniture Mart2026-08-05
Thank you for the 5 star review! We appreciate you choosing NFM, and hope you have a great day!
About Nebraska Furniture Mart
Data updated- Website
- nfm.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 250 reviews
- Replies to negative
- 90% (9/10)
Do you own Nebraska Furniture Mart? Claim this profile for free and start replying to reviews.
Is Nebraska Furniture Mart legit?
Nebraska Furniture Mart (nfm.com) has a 4.7 out of 5 rating on OK.one, based on 250 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
What people say
Chat not effective
Reply from Nebraska Furniture Mart2026-08-05
Hello Angie! I am sorry to hear of the feedback regarding our chat feature. If assistance is still needed, please contact our team at https://www.nfm.com/customer-services/ to find both a phone and email option. We appreciate you choosing NFM, and hope you have a great day!
I kept getting errors trying to…
I kept getting errors trying to purchase this bed. Also it kept changing the shipping city but that is not what city I live in.
Reply from Nebraska Furniture Mart2026-08-05
We are sorry to hear about the difficulties you experienced with your purchase and the shipping city errors, Monique. We would be happy to check on your order to ensure correct information has been entered. Please contact us via live chat at www.nfm.com, call 1-800-359-1200, or email [email protected].
simple
making purchase on the site was pleasantly simple.
Reply from Nebraska Furniture Mart2026-08-05
That is great to hear, Will! We appreciate the 5 star review, and hope you have a great day!
later delivery than expected
easy online purchase, along with lowest price I could find. Delivery little longer than I would like.
Reply from Nebraska Furniture Mart2026-08-05
Thank you for the 4 star review! We appreciate the feedback, and understand waiting for delivery can be upsetting. The routes are based on location and stock, so if the item is not available or you are outside of our local area, the delivery date may be effected. If you have questions regarding that information, please find our team at https://www.nfm.com/customer-services/. Have a great day!
Amazing highly recommend will use every…
Amazing highly recommend will use every time
Reply from Nebraska Furniture Mart2026-08-05
Thank you for the 5 star review, Emily! We appreciate you choosing NFM, and hope you have a great day!
Wrong price listed/ Cancelled Order
Listed a pair of sunglasses for the wrong price and refused to honor purchase and cancelled the order.
Reply from Nebraska Furniture Mart2026-08-05
We sincerely regret the pricing error and the subsequent cancellation of your order, Michael. We understand your frustration. As stated in our terms of use: “Errors will be corrected where discovered, and NFM reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your payment method accepted and charged. In the event your payment method has been accepted and charged, NFM will issue you the appropriate credit within a reasonable time after your order has been revoked.” Thank you for your understanding.
WEB Site and Checking Out was So User…
WEB Site and Checking Out was So User Friendly! Thanks! I will Buy here Again and Again!
Reply from Nebraska Furniture Mart2026-08-05
Thank you for the 5 star review, Linn! We appreciate you choosing NFM, and look forward to having you back. Have a great day!
Beautiful furniture
Beautiful furniture, website easy to navigate
Reply from Nebraska Furniture Mart2026-08-05
Thank you for the 5 star review, Emina! We appreciate the feedback, and hope you have a great day!
Easily picked sheets out
Reply from Nebraska Furniture Mart2026-08-05
That is great to hear, Melissa! We appreciate the 5 star review, and hope you have a great day!
Professional
Easily accessible
Reply from Nebraska Furniture Mart2026-08-05
Thank you for the 5 star review, Mary! We appreciate you choosing NFM, and hope you have a great day!
Score!
ease of ordering and free shipping
Reply from Nebraska Furniture Mart2026-08-05
Thank you for the 5 star review! We appreciate your business, and hope you have a great day!
Easy ordering
It was easy to place the order
Reply from Nebraska Furniture Mart2026-08-05
That is great to hear, Julie! We appreciate the 5 star review, and hope you have a great day!
Check out was easy
Check out was easy. What I purchased is sold out in Omaha. So I’m hoping I will still be able to get this cabinet. I was told it would be three weeks before pickup in Omaha.
Reply from Nebraska Furniture Mart2026-08-05
Thank you for the 5 star review! We appreciate you choosing NFM, and look forward to having you back. Have a great day!
It was easy to get the order made.
It was easy to locate the items and get the order made.
Reply from Nebraska Furniture Mart2026-08-05
Debra, thank you for choosing NFM! We're thrilled to hear it was easy to find the items you needed and complete your order. We appreciate your feedback!
coupon code required extra two try!
Reply from Nebraska Furniture Mart2026-08-05
We appreciate you sharing your experience with us. We are looking into the coupon code issue to prevent future difficulties.
NFM website was interactive and…
NFM website was interactive and user-friendly. Thank you
Reply from Nebraska Furniture Mart2026-08-05
We're so glad to hear you found our website interactive and user-friendly! Thank you for your wonderful feedback and the 5-star review, Valorie. We appreciate it!
The simple straight forward clean set up
Reply from Nebraska Furniture Mart2026-08-05
We're happy to hear that you found our setup to be clean and straightforward. We appreciate your positive feedback!
Always willing to help
Easy to order from home. Shipping is kinda high when you live in country but nice to get things when no store close to you.
Reply from Nebraska Furniture Mart2026-08-05
Martha, thank you for choosing NFM! We're thrilled to hear our team is always willing to help and that ordering from home was easy and convenient. We appreciate your feedback regarding shipping costs and are glad we're able to help customers in rural areas get the products they need.
THIS STUPID SURVEY IS COMPLETLY…
THIS STUPID SURVEY IS COMPLETLY DESTROYING MY CUSTMER EXPERIENCE, THE LEVEL OF RAGE AND ANNOYANCE I FEEL FOR THE TIME OF MINE YOU'RE WASTING IS UNDEFINABLE. DONT WASTE MY TIME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Reply from Nebraska Furniture Mart2026-08-05
Hi John! We sincerely regret that our survey caused such significant frustration and wasted your valuable time. We appreciate you taking the time to provide us with this feedback, despite the negative experience. We are always looking for ways to improve our processes and your comments are incredibly important to us as we review our customer experience initiatives.