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Electronics & Technology

Nebraska Furniture Mart

250 reviews

4.7250 reviews
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About Nebraska Furniture Mart

Data updated
Website
nfm.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
250 reviews
Replies to negative
90% (9/10)
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Is Nebraska Furniture Mart legit?

Nebraska Furniture Mart (nfm.com) has a 4.7 out of 5 rating on OK.one, based on 250 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 90% of negative reviews. Last updated 2026-08-10.

What people say

M
Marie de Martinez · 1 review · Verified · Experienced 2026-08-05 ·

You can pick up your items and leave the packaging with NFM

Ease of ordering and pick up

Reply from Nebraska Furniture Mart2026-08-05

We are so pleased to hear that you found the ordering process and pick-up to be easy and convenient. Thank you for your wonderful 5-star review, Marie!

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Shirley Reagor · 1 review · Verified · Experienced 2026-08-05 ·

Furniture

Great materials.

Reply from Nebraska Furniture Mart2026-08-05

Thank you for the positive feedback, Shirley!

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CESAR S MENDEZ RUIZ · 1 review · Verified · Experienced 2026-08-05 ·

Easy to buy Thank you

Reply from Nebraska Furniture Mart2026-08-05

We're so glad to hear that your purchasing experience was easy! We appreciate your kind words, Cesar.

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Marcy · 5 reviews · Verified · Experienced 2026-08-05 ·

Easy Online Experience

Easy to order everything to replace and haul away my leaking dishwasher online.

Reply from Nebraska Furniture Mart2026-08-05

Marcy, thank you for choosing NFM! We're thrilled to hear replacing your dishwasher online was easy and convenient. We're glad everything, including the haul-away service, was simple to arrange. We appreciate your 5-star review!

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DAN ADAMS · 2 reviews · Verified · Experienced 2026-08-03 ·

Terrible Customer Service Experience

Worst experience I have ever had at this store.

Reply from Nebraska Furniture Mart2026-08-05

Dan, we're sorry to hear about your experience and understand your frustration. We'd appreciate the opportunity to learn more and look into your concerns further. Please contact us at 1-800-359-1200 ext. 22420 or email [email protected] so we can assist.

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APRIL · 2 reviews · Verified · Experienced 2026-08-04 ·

EASY TO USE WEB SITE

Reply from Nebraska Furniture Mart2026-08-05

Hi April. I am glad you enjoy our easy ordering process. Thank you for your great review!

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Michael Dailey · 5 reviews · Verified · Experienced 2026-08-05 ·

easy to do online

Reply from Nebraska Furniture Mart2026-08-05

Hi Michael. I am glad you enjoy our easy ordering process online. Thank you for your great review!

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CARLA WHITTAKER · 1 review · Verified · Experienced 2026-08-05 ·

Love the Mart!

Reply from Nebraska Furniture Mart2026-08-05

Hi Carla. I am so glad you enjoy shopping with us. We appreciate your feedback.

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Dan Volkman · 1 review · Verified · Experienced 2026-08-03 ·

website is down a lot for ordering

Reply from Nebraska Furniture Mart2026-08-06

Hi Dan. We are sorry to hear you were experiencing issues with our website. That does sound very frustrating. Please make sure you clear your cache as that can slow down website usage. You can also place your order quickly with our sales agents at 1 (800) 336-9136 EXT 22421.

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Shawn P · 5 reviews · Verified · Experienced 2026-08-05 ·

Fast and easy doing it online

Reply from Nebraska Furniture Mart2026-08-05

Hi Shawn. I am glad you enjoy our fast and easy ordering process. Thank you for your great review!

G
GREGORY JONES · 19 reviews · Verified · Experienced 2026-07-05 ·

Grill

Finding products, comparing them, and checking out is easy on the NFM site.

Reply from Nebraska Furniture Mart2026-08-06

Hi Gregory. I am glad you enjoy our easy ordering process online. Thank you for your great review!

R
ROBERT LAUGHTER · 1 review · Verified · Experienced 2026-08-05 ·

Bought in store on my phone

Bought in store on my phone. Couldn’t find someone to talk to but I was able to try out a number of chairs before I made my purchase. Only down side was it isn’t in stock.

Reply from Nebraska Furniture Mart2026-08-06

Hi Robert. We are glad your order was able to be placed over the phone and you were able to review our selection. We apologize for the lack of staff and stock.

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Michael · 3 reviews · Verified · Experienced 2026-08-04 ·

Really easy to find what you’re looking…

Really easy to find what you’re looking for. Great U.I. Very easy to get around and checkout

Reply from Nebraska Furniture Mart2026-08-06

Hi Michael. I am glad you enjoy our easy ordering process. Thank you for your great review!

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DANNY G · 5 reviews · Verified · Experienced 2026-08-05 ·

delivery charges have drastically…

delivery charges have drastically increased. Considering so little of your merchandise is ever in stock, there should be some leeway for repeatedly having to wait on items. I've spent easily close to $20k in just the last few months alone and these delays and charges just keep adding up.

Reply from Nebraska Furniture Mart2026-08-05

Hello Danny! We appreciate you taking the time to provide feedback, and understand that both delivery fees, and waiting for out of stock items can be frustrating. We will advise that in many cases delivery fees can be combined if deliveries are coming on the same day. We will also encourage you to view the filters on NFM.com to find in stock items. This will ensure deliveries happen in a timely manner. For more information, please visit https://www.nfm.com/shipping-and-delivery/. Have a great day!

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Michael · 1 review · Verified · Experienced 2026-08-04 ·

Easy to order online

Reply from Nebraska Furniture Mart2026-08-05

Hi Michael. I am glad you enjoy our easy ordering process. Thank you for your great review!

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Leslie Jaramillo · 5 reviews · Verified · Experienced 2026-08-04 ·

Too difficult to make sure you have…

Too difficult to make sure you have everything in your cart.

Reply from Nebraska Furniture Mart2026-08-05

We appreciate you sharing your experience. We are actively working to improve the clarity of our cart process.

J
JOLANDA R LOCKHART · 1 review · Verified · Experienced 2026-05-08 ·

Delivery time

Delivery time, I wish it.could be sooner

Reply from Nebraska Furniture Mart2026-08-05

We appreciate your feedback regarding delivery times, Jolanda. We can always check to see if there is a sooner date based on if the product is in-stock or by estimated arrival. Please contact us via live chat at www.nfm.com, call 1-800-359-1200, or email [email protected]

c
corrine sturdy · 2 reviews · Verified · Experienced 2026-05-08 ·

Homemade

Good experience

Reply from Nebraska Furniture Mart2026-08-05

Corine, thank you for your review and for choosing NFM! We're glad to hear you had a positive shopping experience.

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SHELLI L WATTS · 1 review · Verified · Experienced 2026-08-05 ·

Very easy to purchase

Reply from Nebraska Furniture Mart2026-08-05

Shelli, thank you for choosing NFM! We're thrilled to hear your purchase experience was very easy. We appreciate your 5-star review!

B
BRANDON POLLARD · 1 review · Verified · Experienced 2026-08-05 ·

Easy easy easy

Reply from Nebraska Furniture Mart2026-08-05

Brandon, thank you for your 5 star review. We appreciate you choosing NFM and leaving wonderful feedback!