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Great customer service great set up
Ninety Six Shades (ninesixshades.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 30 of them were added in the last 12 months. Last updated 2026-08-10.
Great customer service great set up
I had an awesome experience at 96 Shades in Beach Haven! Their selection is huge, with so many styles to choose from. What really made my visit stand out was Sam. He was incredibly helpful—patient, honest, and genuinely invested in helping me find the perfect pair. He offered great suggestions without any pressure and made the whole process super easy and fun. If you’re in Beach Haven and need some new sunglasses, definitely stop by.
The packaging that the gift came in. The ease of finding the right shades to fit my face. Great experience
Both Danielle & Micheal at the Stone Harbour location went above and beyond assisting me. I had a pair of Maui Jim sunglasses that unfortunately were discontinued many years ago, their attention to trying to get new prescription lenses was appreciated. I highly suggest this location.
I initially ordered a pair that I didn't quite like. They were happy to accept my return at no cost to me and send me a new promo code. I LOVE the new sunglasses I chose!!! They had a wide selection of high-end sunglasses, and delivery was very fast. Highly recommend :)
We are so happy to hear this! Many thanks for this kind review!
The experience I had in this store was amazing! The staff was so polite, nice and helpful. Best shades store in Beach Haven!!!
We are so proud of our Beach Haven store! Thank you for leaving this review :)
Very fast in ordering and the getting them in the mail. Was order Monday night and had them by Wednesday
Thank you so much! We work hard to have a fast turnaround time.
Great customer service!!! So professional and quick
Gift package was awesome. Ease of redemption was incredible. Inventory selection was perfect. Couldn't be more please.
Thank you for this review! Very kind of you.
There were so many styles and brands to choose from. I loved the " try them on" feature. Great online shopping experience.
Thank you so much!!
I visited the Beach Haven, NJ location on the chance they could help me repair 2 pairs of sunglasses I had purchased there a long time ago. Both problems were due to my negligence. They repaired both on the spot, cleaned them and gave me soft cases to better protect them in the future. They could not have been nicer! We will be back!!
We are so happy to hear this! Thank you so much for taking the time to write us a review. We greatly appreciate it!
The service at Ninety Six Shades was amazing! They helped me from the selection process to receiving my shades. I received my new glasses quickly too!
Thank you so much for this kind review. We sincerely appreciate it!
It was very easy to access and simple.
Thank you for this review! We greatly appreciate it.
I have a small head and I ordered the smallest pair available and they are too big. I will continue to buy in person. Everything else was great
Hi There! I am so sorry to hear that you have not been satisfied with your order. I would love to make this right for you and help you find a replacement pair!
Amazing selection! Friendly staff. Excellent service with adding readers. Super pleased!
Thank you so much for leaving this review! We appreciate you!
Never received it.. they sent it to the wrong address.
Hi There! I am so sorry for this inconvenience. We will send you a new pair free of charge as soon as we clarify your address.
Truly the best experience!! From the marketing, communication, quality of the sunglasses, variety of sunglasses, and customer service, the entire experience was what I wish every shopping experience was like!
Thank you so much for your kind words! We truly appreciate it!
Thank you so much, Jennie!
Excellent experience from start to finish. Easy to order, showed up quickly, and I love the 30-day perfect fit program!
Thank you so much! We greatly appreciate your review!
61 reviews matching