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Shopping & Fashion

Ninety Six Shades

61 reviews

4.861 reviews
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About Ninety Six Shades

Data updated
Website
ninesixshades.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
30 reviews
Replies to negative
50% (1/2)
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Is Ninety Six Shades legit?

Ninety Six Shades (ninesixshades.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 30 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

D
Diana · 1 review · Verified · Experienced 2025-06-11 ·

Sam went above and beyond!!!

Sam was very helpful and prompt in helping me find the sunglasses that I wanted. I can not thank him enough , fantastic customer service

Reply from Ninety Six Shades2025-07-07

Thank you for leaving this review. We are so happy to have Sam as a part of our team! He is the best!

S
SSC · 3 reviews · Verified · Experienced 2025-05-20 ·

Excellent customer service

I was fortunate to meet Sam at our company event. Both of the guys working were great to deal with, they knew what shapes looked good on your face and gave excellent recommendations! They were also friendly and outgoing. Thanks for all your help in our selection.

J
John · 3 reviews · Verified · Experienced 2025-04-24 ·

Good company, bad shipping.

These are a gift and seem very reasonable for the quality. Not a problem with 96, but USPS seems to have lost my shipment somewhere. It was supposed to be 2 day delivery, but a week later they have not arrived. Tracking says they’re sitting in Florida.

N
Nathan Petersen · 1 review · Verified · Experienced 2025-04-04 ·

Great customer service!

M
MIKE HUMMEL · 5 reviews · Verified · Experienced 2025-04-02 ·

Excellent presentation and product

These gifts are done very nicely. Packaging and appearance portray luxury and pomp.

R
Robert P · 1 review · Verified · Experienced 2025-03-05 ·

Awarded because of a survey

I answered a survey that was sent to me from a company that provides information for my job. I received a VIP package as a Thank You for the survey. Picking what I wanted was easy and shipping was super fast. Totally unexpected, such a treat. Customer for life Now.

K
KM · 1 review · Verified · Experienced 2025-02-27 ·

Great customer service

Great customer service! Super easy to exchange after I didn't like my first selection. The new frames were out of stock but they quickly let me know and gave me an additional credit to use for a new pair.

G
Glenn Mangold · 10 reviews · Verified · Experienced 2025-02-04 ·

Great Interaction

Shipped fast, constant communication and very pleased. Exactly what I wanted and shipped safely packaged.

D
Daniel Sosa · 1 review · Verified · Experienced 2025-01-06 ·

Product is top quality and delivery was…

Product is top quality and delivery was great service. Thank you.

A
Alison Butler · 4 reviews · Verified · Experienced 2025-01-02 ·

Easy to virtually try on shades

Easy to virtually try on shades, only wish you could try all of them virtually.

P
Patti Crenshaw · 1 review · Verified · Experienced 2024-12-30 ·

Site was easy to use and the product…

Site was easy to use and the product arrived quickly

M
Mike F · 1 review · Verified · Experienced 2024-12-12 ·

They deliver a VIP experience

Very nice packaging with the VIP gift box. Website made redemption easy. The exceptional customer service support truly differentiates this experience. The packaging came with a link to contact information for and individual representative who was beyond fantastic. He was quick to respond and helped me find the perfect fit.

H
Heather Harris · 2 reviews · Verified · Experienced 2024-12-05 ·

Lovely packaging

Lovely packaging, quick turnaround, easy website.

p
patti gandy · 3 reviews · Verified · Experienced 2024-12-07 ·

Easy to navigate website.

Easy to navigate website. Great selection..

P
Patrick Dooley · 1 review · Verified · Experienced 2024-10-03 ·

Delivered as advertised

G
Gloria Rodda · 2 reviews · Verified · Experienced 2024-09-18 ·

Minor hiccup resolved

Unfortunately the metal card containing the promo code was not present in my box. My account manager at Ticketmaster helped resolve the issue.

J
Judi Gavia · 2 reviews · Verified · Experienced 2024-09-17 ·

Great customer service!

C
Christopher W · 1 review · Verified · Experienced 2024-09-10 ·

Great web experience, quick shipping!

The website was very easy to navigate and my items came very quickly. Recommended!

D
David Bruccoleri · 1 review · Verified · Experienced 2024-08-19 ·

Great customer service and product presentation

Ninety Six Shades is communicating with you throughout the process and invested in you having a positive experience while selecting great shades.

R
R Hass · 1 review · Verified · Experienced 2024-08-02 ·

Incredible service

Sam at Beach Haven could not have been more helpful, easy to connect with and took care of my problem promptly. I will buy all future sunglasses from his store.