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Shopping & Fashion

Ninety Six Shades

61 reviews

4.861 reviews
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About Ninety Six Shades

Data updated
Website
ninesixshades.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
30 reviews
Replies to negative
50% (1/2)
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Is Ninety Six Shades legit?

Ninety Six Shades (ninesixshades.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 30 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

C
Charles Musto · 1 review · Verified · Experienced 2026-07-22 ·

Fast service

Fast service , excellent product , Very nice job and fair pricing Much appreciated

M
Michelle · 2 reviews · Experienced 2026-04-13 ·

Outstanding Service & Products

Outstanding customer service, partnership, and critical thinking. Justice went above and beyond to ensure our last-minute corporate event was a success. When unexpected TSA disruptions threatened logistics, he quickly developed a Plan B that kept everything on track and ensured both our clients and attendees were taken care of. The branding was exceptional, fulfillment was seamless, and the glasses arrived quickly and looked fantastic. I highly recommend 96 Shades for corporate events or personal purchases. Thank you for the outstanding service and for making me look so good!

A
Anthony Fleming · 1 review · Verified · Experienced 2026-06-18 ·

Great customer service

Great customer service! Got my new sunglasses quickly

A
Aaron Rivera · 2 reviews · Verified · Experienced 2025-10-07 ·

Seamless experience

l
linda meunier · 1 review · Experienced 2026-04-27 ·

96 Shades was an absolute standout as…

96 Shades was an absolute standout as our gifting partner this year—truly elevating the entire incentive experience from start to finish. From the moment they arrived on-site, their team delivered a level of service that can only be described as *white glove—literally.* Every team member was polished, professionally dressed, and incredibly friendly, creating an approachable yet premium experience for our attendees. They didn’t just “staff” the gifting experience; they curated it, making each person feel cared for and valued. They also brought an unbelievable assortment of high-end designer sunglasses, giving attendees access to a wide range of premium styles and brands. The selection alone made the experience feel elevated and indulgent. What really set 96 Shades apart, though, was their secret weapon: bringing an optometrist on-site. This transformed the experience from simple gifting into something truly personalized and practical. Attendees weren’t just choosing sunglasses; they could turn their selection into prescription eyewear on the spot. And they took it even further: if an attendee didn’t have their prescription on hand, the onsite doctor would personally call their provider to retrieve it. All the attendees needed to do was provide a phone number. That level of seamless, above-and-beyond service removed every barrier and made participation effortless. This was truly beyond one-stop shopping; it was thoughtful, innovative, and flawlessly executed. 96 Shades didn’t just deliver a gift; they delivered an experience our attendees are still talking about. We would absolutely partner with them again. Linda Meunier/ Deutsch Family Wine & Spirits

J
Jonathan · 2 reviews · Experienced 2026-05-06 ·

Found my perfect pair!

I am terrible with online shopping. The Ninety Six Shades team was very patient and accommodating and helped me find my perfect pair of sunglasses. I would highly recommend them.

Reply from Ninety Six Shades2026-05-18

Thank you so much for leaving us this review! It means so much to us!

V
Virginia · 2 reviews · Verified · Experienced 2026-05-06 ·

Great having the video to see what the…

Great having the video to see what the glasses would look like on me!

Reply from Ninety Six Shades2026-05-18

We really love implementing that feature. We're so happy to hear you enjoyed it!

R
Ronald P · 1 review · Verified · Experienced 2026-05-04 ·

Very Professional Sales

Very Professional Sales, Ordering and Delivery!!!

Reply from Ninety Six Shades2026-05-18

Thank you so much!!

K
Kaitlin Park · 1 review · Verified · Experienced 2026-04-29 ·

Glasses came quickly in beautiful…

Glasses came quickly in beautiful packaging. Just in time for our Caribbean trip!

Reply from Ninety Six Shades2026-05-12

Thank you so much for leaving this kind review!

K
Kimberly Comet · 1 review · Experienced 2026-04-16 ·

Best Corporate Gifting Experience We've Ever Had!

We hired 96 Shades for a corporate event celebrating our top sales performers, and the experience exceeded every expectation. I actually discovered them through ChatGPT while searching for a fun, elevated sunglasses gifting experience. Even though they’re based in New Jersey and we’re in California, everything came together seamlessly. Justice reached out within an hour of my inquiry and immediately stood out for his warmth, professionalism, and enthusiasm. I had also contacted a local company, but ultimately chose to work with Justice because of his exceptional communication and customer service, and I’m so glad I did. With less than a month to plan, he made the entire process feel effortless. They sent Mike to host the event, and he was fantastic. He arrived early, set up a beautiful display, and created such a fun atmosphere. He worked one-on-one with each guest, helping them select frames based on face shape and coloring, which made the experience feel incredibly personalized. Our guests were able to choose from an impressive selection of designer brands including Persol, Prada, Maui Jim, Burberry, Costa, Ray Ban, Gucci, Lacoste, and Versace. Each pair was beautifully packaged, and 96 Shades even included (free of charge) a custom gold foil case with our logo, such a nice touch. I had a strict budget and still don’t know how they managed to deliver at this level, but they did. Every guest has told me this was the best and most fun gifting experience we’ve had at our events, and we host a lot of them. For the guests who couldn’t make it, 96 Shades sent VIP boxes to the addresses we provided. It really felt like an extension of the cool in-person experience, letting them still be part of the fun and pick out their sunglasses online. This was such a thoughtful detail and really stood out to us. We will absolutely be working with 96 Shades again for future events. I highly recommend them, 100% worth it.

Reply from Ninety Six Shades2026-05-01

Wow, Kimberly! Thank you so much for taking the time to share this feedback! It was such a privilege to partner with you for your event! I'm so glad to hear that our service left this degree of impact on your guests and your staff! We're so glad we connected and we can't wait to continue to partner to bring high-impact, memorable experiences to your future events! Sincerely, Justice Volz CEO

J
Jon Joy · 1 review · Verified · Experienced 2026-04-08 ·

Great and fast customer service

Didn’t have what I wanted in stock. Was able to work with them to switch more order in one business day and got the shades like 3 days later. Easy and fast.

Reply from Ninety Six Shades2026-04-13

Thank you so much for leaving this kind review! We truly appreciate it.

L
Lee Trollope · 1 review · Verified · Experienced 2026-04-07 ·

Excellent service and whole process…

Excellent service and whole process made it easy!

Reply from Ninety Six Shades2026-04-13

Thank you so much! We're so happy to hear that.

M
Matt · 2 reviews · Verified · Experienced 2026-03-26 ·

Great experience too bad shipping takes…

Great experience too bad shipping takes sooooo long. Poney express would be faster.

Reply from Ninety Six Shades2026-04-13

I'm really sorry to hear your shipping took longer than expected! Thank you for leaving us a review.

T
Timothy Pappalardo · 1 review · Verified · Experienced 2026-02-17 ·

SO great

SO great. Loved the experience.

Reply from Ninety Six Shades2026-04-13

THANK YOU!

J
Jim C · 1 review · Verified · Experienced 2026-02-16 ·

Easy to use site

Easy to use site. Good service when I had a question. Delivered on time in nice packaging.

A
Abbie Barnett · 2 reviews · Verified · Experienced 2026-02-05 ·

Unparalleled Customer Service

the level of customer service is unparalleled. We used 96 Shades as an incentive at a tradeshow - for customers to give us testimonials. Give a testimonial - get a pair of sunglasses. It was insanely successful and Sam was great onsite managing the entire process.

T
Theresa L Smith · 1 review · Verified · Experienced 2026-02-09 ·

Great Service and Product

I used 96 Shades for a work/customer event and they were so amazing to work with and quick turnaround. Quality products, too! Would highly recommend them!

g
greg castellane · 1 review · Verified · Experienced 2026-01-16 ·

Great Service

Danielle was very knowledgeable and helpful with my prescription sunglasses.

E
Elizabeth Gooden · 1 review · Verified · Experienced 2026-01-12 ·

I had a great experience shopping on…

I had a great experience shopping on this website! They have a huge variety of shades to choose from, and the site is extremely easy to navigate. Everything was very well described, which made it simple to find exactly what I was looking for. On top of that, the pricing is very competitive. I’ll definitely be shopping here again!

D
David Grote · 1 review · Verified · Experienced 2025-12-17 ·

Late delivery with zero communication

Late delivery with zero communication. Not impressed.